Highlights from the Business
Locally owned & operated
Satisfaction guaranteed
Eco-friendly
Fixed pricing
Free estimates
Pet friendly
Photos & videos
Services Offered
Verified by Business
Review Highlights
“Ryan, the owner, responded quickly to my initial booking request on a Saturday, even though they were closed!” in 23 reviews
“Heather's team truly cared about the work they were doing, and little things like the flower in the toilet paper (see photo) were a nice touch.” in 19 reviews
“We booked and I returned home from the hospital with a baby in tow to a beautifully cleaned house thanks to Adilene and team!” in 12 reviews
About the Business
Business owner information
Ryan K.
Tidy Casa is a high-quality, thorough, and hassle-free home cleaning service in Phoenix, Scottsdale, Mesa, Chandler, Tempe, and Tucson. We do everything with simple flat-rate pricing and easy online booking. We guarantee you'll be satisfied with our work, or we'll give you your money back. Tidy Casa is the highest-rated home cleaning and maid service in Phoenix and Tucson. Our core principles of being honest, on time, and thorough mean you'll love the results every time. We're so confident you'll love it that we're putting our money where our mouth is with a 200% happiness guarantee. No estimates, quotes, or in-house inspections are needed. Let us know how many rooms are in your home. Select a time that fits your schedule, book your cleaning, and then take the rest of the day off. We'll do the heavy lifting and get that house sparkling. It's that easy. We also provide all our own products and cleaning supplies. Give us a shot and book today. You have nothing to lose with our 200% guarantee.
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Location & Hours
Serving Phoenix Area
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Amenities and More
Ask the Community
Q:
Can you deep clean two bathrooms only?
A:
Hey Susan, this sounds like a more specific request. The best thing to do would be to give us a call so we can run through it together and find the ideal solution. :) We can be reached 8 AM to 5 PM Monday through Friday at our phone number… more
Ryan K., Business Owner1 year agoQ:
Can you add laundry?
A:
Yes, we can add one load of laundry depending on the size of the house and the service ordered. The best way to get more information would be to give us a call at 602-753-5630. :)
Ryan K., Business Owner2 years ago
Recommended Reviews
Overall rating
331 reviews
5 stars
4 stars
3 stars
2 stars
1 star
Joan P.Phoenix, AZ215128Mar 21, 2024Mind blown! The Taylor Swift of cleaning teams just left my house, after a 3 1/2 hour deep clean. My house has never sparkled like it does now.
I can't say enough good things about today's experience. I've had many cleaning services and this was like no other. They arrived EXACTLY on time, to the literal minute. They did everything I asked in less time than I anticipated.
EVERYTHING WAS PERFECT! I'm going to have them clean every two weeks now. Thank you!!!
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Ryan K.
Mar 23, 2024
The Taylor Swift of cleaning! That’s high praise. Thanks so much Joan. We’re glad the home cleaning went well and we were able to help! We look forward to working with you again soon! :) Thanks again for the continued support of our small business. All the best!
Lexi A.Granite Bay, CA0143Jan 26, 2024Hi all! I have been using TidyCasa for a little over two years now, I believe. Every single cleaner I've been assigned has done an incredible job with my home.
My last three (I think) cleanings were completed by Shadaya. She is always punctual, which I really appreciate. She is super thorough with her cleaning (there are never EVER any missed spots). She is in and out in no time and clearly takes pride in her productivity and efficiency. I appreciate the care she puts into my home. It literally feels like I'm walking into a new space once she's done cleaning.
If you're thinking about booking with TidyCasa, absolutely do it. They are the most reasonably priced cleaners I've found in the valley. They obviously also hire the most capable and professional cleaners. Also, their customer service is unmatched.
Thank you TidyCasa and thank you Shadaya!!Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Ryan K.
Jan 26, 2024
Thanks so much for the feedback Lexi! We’re glad Shadaya has been keeping up with the cleanings and we appreciate the continued support of our small business! :)
- Jack H.Tempe, AZ215Mar 24, 2024
I used to use their services when my friends worked for their company, but as he no longer works for them the other cleaners they have sent have just not lived up to the same standards as my friends cleaning. The value is also just not there it's overpriced they really charge too much seems to be a recurring issue with these cleaning companies.
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Ryan K.
Mar 24, 2024
Hey Jack, thanks for the candid feedback. Inconsistent services always leaves a bad taste. I’d be disappointed as well. If there was a specific service, cleaner, or expected that wasn’t up to par, we’d love to get more details so we can make it right. :) Please, connect with me directly on email via ryan@tidycasa.com so we can find a solution and make things right. Looking forward to connecting. All the best, Ryan
Your M.Phoenix, AZ65151Jun 22, 2023This team came through with a move out clean for me that really made the last stretch of move so much easier. I appreciate the ability to leave a key, made it smooth and not require another I back and forth trips between the old residence and my new one.
I left 4 instead of 5 only because downstairs looked amazing and upstairs seemed to not have as much care given to it. It still looked good and was very helpful just minor misses compared to downstairs.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ryan K.
Jun 23, 2023
Hi there,
Thank you for taking the time to share your experience with us. We're delighted that our team could help alleviate some of the stress during the move and that the key-drop option added to the convenience.
We appreciate your feedback on the cleaning discrepancy between the downstairs and upstairs of your home. We strive for consistent work, and these insights help us improve. I'm sorry for any inconvenience the misses might have caused, and we'll address this with our team to ensure it doesn't happen again.
Thanks again for supporting Tidy Casa and for providing us with valuable feedback. We hope to get a chance to help again soon and deliver a full 5-star service. :)
All the best,
Ryan Knoll
Dee P.San Fernando, CA17214Jan 16, 2023I spoke to Jessica over- over the price 2b/2b Condo for $ 198.00...
Unbelievable... Compared pricing to California for 3br/2b home more reasonable than a Condo... NOT!!Helpful 5Thanks 0Love this 0Oh no 1Business owner information
Ryan K.
Jan 16, 2023
Hey Dee, sorry the quote was higher than expected. I know how hard it is to shop for a cleaning service, so we were sorry we couldn't help more with the process and line up with the vision for the service.
There are cheaper services, but because we are fully insured, let customers pay with credit cards, have full-time customer service staff five days a week, and pay our cleaners a good living wage, something SUPER crucial to us as a company. We will be a little higher than some.
With that in mind, we recently compared our pricing to our competitors and found our service is not the highest or lowest but right in the middle for most service types and house sizes. My notes can be found here: https://docs.google.com/spreadsheets/d/1AINzhdwCkJh7AM5GZSWUmXcLaXcD9tESYPyIhigkB94/edit?usp=sharing
For anyone looking for a less expensive option, we typically suggest finding individuals, not companies. They usually won't have guarantees or insurance coverage, but they can often deliver a good cleaning for less.
Annie A.Fort Worth, TX53789Aug 4, 2023I had originally given them a 1 star, they have called me and I'm choosing to change the review to 3 stars for effort. Bottom line is we had to go out of town unexpectedly and had to cancel our first appointment with them. We cancelled 46 hours not 48 hours as their policy dictates. We were charged $70.00 which in my opinion is a bit excessive. However, a manger called and has since refunded our $70.00. So, while I am not happy about this entire experience with them, because of the manger calling and speaking to us I will keep an open mind and call and reschedule when we get back home.
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Ryan K.
Aug 4, 2023
Hey Annie, we connected on the phone earlier today. We never want to charge a cancellation fee for any family emergency. Sorry again, we didn't catch that earlier. We've refunded the fee, and I shared my personal contact information for any future cleaning needs. Your family is lucky to have your support in their time of need, and we would never want to make that situation any more challenging than it already is. We appreciate your understanding and look forward to helping in the future. Let us know if there's anything else we can do to help. All the best, :)
Taylor S.Tempe, AZ44528Oct 13, 2022I am just so impressed with the amazing job Alexis did. What started as a very dusty home ended with everything being so shiny and beautiful . It is a very cluttered home and she cleaned behind every picture frame and trinket in the house. She has basically given us a new home. For 5 hours of deep cleaning it was around $400 so it is pricey but the whole experience was so easy and just overall amazing. I would definitely do it again even though I originally said it was a one time thing. Also if you want the best cleaning person then definitely request Alexis!
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Ryan K.
Oct 13, 2022
Thank you so much Taylor! We’re super happy Alexis was able to help! You made her day with the shout out btw! Thanks for the continued support of our small businesses. Hopefully we made the new space a biz cozier with a good home cleaning. We look forward to working with you again soon. :) All the best!
Michelle H.Phoenix, AZ05Jul 7, 2023Thank you for cleaning my sons apartment on such short notice! I really appreciate it!
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Ryan K.
Jul 7, 2023
Of course Michelle! We’re always happy to help clean when we can. :) Glad the home cleaning went well and we were able to help. We look forward to helping again soon. All the best!
Jeff M.Phoenix, AZ9529Aug 1, 2022After trying a couple of teams, I'm extremely satisfied with the service provided by the Tidy Casa team I settled on. They are quick, highly effective, accommodate my special requests, e.g., scentless products, and always punctual. I rarely find even the slightest issue with their work. If I bring an issue to their attention, it never happens again. The team members are courteous and professional. If my usual team is not available for my regularly scheduled appointment, Tidy Casa calls and offers another team or to reschedule. The office is well managed, very professional, responsive to feedback and requests, and seems genuinely concerned with providing outstanding service.
Word of advice: not all teams are created equal.Helpful 2Thanks 0Love this 1Oh no 1Business owner information
Ryan K.
Aug 1, 2022
Thanks so much Jeff! Glad the home cleanings have been going well and the office staff has been taking care of things. We appreciate the continued support of our small business and look forward to working with you again soon! All the best.
susan c.Phoenix, AZ57468Apr 5, 2023Updated reviewYet again, Tidy Casa made my house SHINE! There is a reason for all those 5 star reviews. Hire them without hesitation.
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Ryan K.
Apr 4, 2018
Haha it might be a be bit redundant but we still really really appreciate the support. Thanks for the great review Susan! Glad the home cleaning went well and everything met your expectations. We look forward to hearing from you again soon. All the best.
Apr 4, 2018Previous reviewYet another five star review may be redundant...but...really...my house has never been this clean! Wonderful staff / Excellent work / Easy to book. Yippee!
