Dealing With Troublesome Residents: The Dos and Don’ts | Homeowners associations offer many different advantages to buyers in the area and are becoming more and more popular among homeowners. But while this looks like good news, with more members comes more potential for possible issues with unruly residents. Complaints between residents come in a variety of ways and HOA board members need to know how to handle troublesome residents who are causing issues with their fellow community members or the HOA as a whole.