To Our Valued Customers, Keeping you and our colleagues safe is a top priority, so we wanted to share the steps we’re taking in response to coronavirus. With information from the Centers for Disease Control and Prevention (CDC), we’re developing preventative measures to maintain a clean, healthy environment in our locations. First and foremost, we’ve ramped up cleaning efforts. Locations are cleaned daily, with sanitizing solutions used in high-touch, high-traffic areas. We also have our colleagues cleaning key areas throughout the day, and we’re sending additional supplies they can use while providing service. Second, we’ve asked colleagues who aren’t feeling well to refrain from coming in. We’ve also shared information from the CDC on the prevention of Coronavirus. As always, we’re grateful for the opportunity to serve you. Rest assured, we’re doing everything in our power to provide a safe service experience for our customers and a healthy environment for our colleagues and communities. Sincerely, T&C Appliance/HVAC Repair