“As members of the Buy With Confidence scheme, Polat Carpentry is independently audited, advised and approved by Trading Standards – therefore, we are committed to operating legally, honestly and fairly. In the unlikely event that our customers should encounter any problems, not only will we endeavour to assist to fulfil all our obligations under the Consumer Rights Act and other relevant legislation, but both parties can also get free advice and assistance from Trading Standards, if needed. We believe this support provides our customers with all the reassurance and peace of mind they could wish for.”