This past year was indeed a year of uncertainty and tribulation. Because of this, we are prouder than ever to announce our agency has achieved the 2020 American Star Award for Excellence in Customer Experience! Each year, the American Star is awarded to select agencies who’ve delivered outstanding customer experiences, determined by the survey feedback you provide. This award shines bright because it comes from you! It is our daily intention to ensure you receive the best service and experience in the industry — and we will continue to do so even in times of difficulty. Thank you to those who took the time to complete a survey and bring us this great honor. We are so grateful for your loyalty.