Freezer Repair Services In OKC - My Freezer Isn't Working At All? If you find that the temperature of your freezer continues to rise, the problem may be with the compressor or the capacitor coil. For example, if the door is not closed, it releases moist air into the freezer, freezing the evaporator coil. If you hear the compressor engine running but your freezer does not cool down, then the problem is with the evaporator coil. If you do not hear a clicking noise, if the freezer does not cool, there is something wrong with the compressor or its starting components. Your freezer fan is running, your refrigerator is not cold enough, or your compressor or compressor relay is bad. A faulty thermostat does not send electricity to the cooling system, and your freezer does not cool down. If you find that the temperature of your freezer continues to rise, the problem may be with the compressor or the capacitor coil. For example, if the door is not closed, it releases moist air into the freezer, freezing the evaporator coil. If you hear the compressor engine running but your freezer does not cool down, then the problem is with the evaporator coil. Click learn more.