Be picky about quality. If your white looks gray or dingy, or your garment has a strong odor, bring it to the attention of your Client Service Representative, they should offer to re-clean the item at no charge. At Nor'east Cleaners, we use special enzyme cleaners that ensure bright whites, and our green cleaning processes mean no unpleasant odors. Don’t accept a shine. When you drop off your garments, advise your Client Service Representative that you do not want a hard press. Too much heat or pressure can cause seam impressions and shine, and once the fabric is shiny it can seldom be corrected. Shiny seams are avoidable with proper care.