Please be very cautious their are a lot of scams out there claiming to be Microsoft. They phone you and say your security is bad on laptop or PC. Dont fall for it as they will take your money and keep on taking it. I cant even talk to Microsoft myself and they wont phone me. If you get a Virus saying call a number ignore it and call me I will help. I am recommended a lot by Natwest Bank and the police. Best way If you get a phone call tell them you dont own a computer or laptop.