To our valued customers, For 20 years, TELUS has been guided by our brand promise, the future is friendly, as we leverage the power of technology, in concert with our longstanding commitment to put our customers first, to create positive experiences and meaningful social outcomes for our customers and communities around the world. The global pandemic and ongoing social injustices have prompted us to reflect on what is truly important, including the values we hold dear. FinchAt TELUS, we know that we must all work together to create a brighter tomorrow. This past year, we have seen the incredible accomplishments that are possible when we come together to amplify the good we can do in helping our fellow citizens in need. In this regard, we are evolving our brand promise to invite others to join us in progressing a stronger, healthier and more caring planet. Indeed, rather than declaring that the future is friendly, our refreshed brand promise – Let's make the future friendly – welcomes everyone to join us as we strive to make the world a better place. I encourage you to watch this video demonstrating our brand promise in action. There is still so much more to do, and we are asking everyone to join us... Together, let’s make the future friendly! Darren Darren Entwistle Member of the TELUS team https://local.google.com/place?id=4945853246860891959&use=posts&lpsid=8458415963222746901