Richard Bailey - Client Review 16/09/2019 “I honestly had no idea that such a service existed until we needed it. Michelle from Rupert’s Pet Cremation & Transport is an angel - I don’t know how someone can be so resilient to do this job but she is perfect for it. She was the right balance of professionalism and compassion on the most difficult day a pet owner faces. She made sure our needs were met, was kept us in the loop on the process and in answering our questions. The personalised urn and keepsake box (the latter was a lovely unexpected touch) will help to ease our pain and celebrate the life of our little Gracie. I am so grateful for this company.”