How to find the right Technical Support ? OR How to find Technical help thats right for ME ? Either you can try to... Sift through tech forums, loaded with technical jargon or Sit for hours with tech support on phone or even worse, Let strangers in through remote control session. Call knowledgeable local Pro's who are friendly, understanding Technicians or Engineers without technical jargons. Avoid Nerds or Geeks . Okay, Got it, but, How can I identify quality technical support ? # Read as many client testimonials and customer reviews on sites like Google. Research on how people like you and me with technical issues solved it. # Search for local computer experts,. Ask family, friends, co-workers, peers of services they have used. Word-of-mouth is the most reliable first-hand experience # Get Onsite Tech help It's easy to get a technician come to your place to diagnose computer problems. Spare the pain of unplugging and packing all of your hardware and hook it back . Let them do it when the job is done. # Ask for estimate and payment options Is it hourly or Job based Some charge just for their services, Parts can be on just actual basis. Cash discounts if any # High availability,When you need it badly Check for business hours and days of week, Preferably weekdays and weekends including Urgent and Emergency services