About
1-800-PLUMBER +Air
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PROFESSIONAL
The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.
Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.
24/7
Availability
No surprise
costs at the end of a job
On-Time
Committed to on-time arrivals
Our
MISSION
1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.
Our
VISION
1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.
Our
CORE VALUES
Quality
- Quality Technicians are highly trained professionals.
- Utilize the latest technology in the industry to ensure the job is done right.
Value
- Prices by the job, not by the hour.
- We will not up-charge services for nights, weekends, or holidays.
- Ensures that we leave the serviced area clean and orderly.
Convenience
- Works nights and weekends.
- Committed to arriving on time.
- Calls the client to confirm the arrival time.
- Makes the booking process easy for the customer.
- Always available - 24/7.
Integrity
- Delivers on promises.
- There are no price surprises at the end of a job.
- All work is guaranteed.
- Always professional and efficient.
- Will never sell a customer something that is not needed.
