Alpha One Restore

Expert Water, Fire & Mold Restoration Services

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Damage Restoration in McKinney and the DFW Metroplex

Alpha One Restore, Fire and Water Damage Restoration, Prosper, TX

Water DAMAGE RESTORATION SERVICES

Alpha One Restoration

Alpha One Restore offers fully certified, licensed and insured water damage cleanup, burst pipe cleanup, fire restoration, sewage backup cleanup, content cleaning, storm damage restoration, and mold remediation services across Denton County, Collin County and the greater DFW area. Our restoration specialists are on call for 24-hour emergency service and can often be on site in 60 minutes or less.

WATER DAMAGE EXPERTS

Water Damage Restoration

The IICRC water damage specialists at Alpha One Restore provide comprehensive water damage restoration services including flood cleanup, sewage cleanup, water removal, water drying, and water damage repair in McKinney. We work with all major insurance companies for a stress free claims process. Contact us 24/7 for emergency water damage restoration service.

CERTIFIED FIRE CLEANUP

Fire & Smoke Restoration

Fire damage repairs must begin quickly to maximize effectiveness. That’s why our team of certified fire restoration technicians are on call 24/7 for fire damage repair services in McKinney, TX and the greater Dallas area. Contact our team now to receive fire damage mitigation services right away. Whether it’s soot removal, smoke odor removal, puff back cleanup, or emergency board-ups, we can help.

FIRE RESTORATION

Mold Professionals

Mold Remediation

Mold growth can not only be damaging to your home, but can also potentially harm your health. If you notice a must smell or see visible mold in your home, contact Alpha One Restore, an experienced mold remediation company in McKinney TX. Our team of licensed mold removal technicians will remediate your mold problem and help prevent it from returning in the future.

MOLD REMEDIATION

Content Restoration

Content Cleaning & Pack-outs

When a disaster occurs at your home or business, the building materials are not the only things that become damaged. Contents such as furniture, clothing, and other meaningful possessions may be damaged by water, soot, smoke or mold. We offer professional content cleaning and pack-outs to restore that contents that are not beyond repair. You can rely on our team to handle the content restoration process with respect and care.

CONTENT CLEANING

What Our Customers Say

While on vacation, we got a call from our water billing company and they said over 100k gallons of water was being used. We rushed home to find out our entire finished basement was saturated.

Alpha One Restore responded quickly overnight and extracted thousands of gallons. Within 2 weeks he packed out all our contents and performed excellent mitigation services, ready for repairs. Jay had a swift and hard-working crew that we enjoyed. He provided thorough communication and walk through this process step by step with us.

Alpha One Restore leads by example

-Mr./Mrs. Mayes

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We work with all insurance companies

Alpha One Restore Service Area

Alpha One Restore of Prosper, Texas is proud to provide the highest quality damage restoration services to the greater Dallas TX area. Some of the cities that we service include:

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Google Rating

4.9

Based on 59 reviews

Alpha One Restore

4.9

01:02 21 Apr 24

I’ve used Alpha One twice now for water-related damage to my home. Both times, they responded quickly and sent teams to mitigate the damage quickly and professionally.Jason in particular was incredibly helpful in providing documentation for insurance purposes and worked along with us to get them to respond (they didn’t, Allstate’s the worst, but Alpha One was with us all the way and bent over backwards to help us).Definitely recommend for emergencies, I’d use them again!

20:07 16 Apr 24

Jay and his team from Alpha One Restore were awesome to work with throughout the process, very thorough. They came out within minutes after our call. Very professional and patient. They helped us with everything!

20:58 27 Feb 24

I used Alpha One in June of 2023 and I can not get them to return my calls or emails and they will not communicate with my insurance company regarding my claim for the flood damage. If you are going to be filing an insurance claim for your damage you should absolutely use a different company.

15:44 19 Jan 24

I can't recommend Alpha One Restorations enough! They did an incredible job cleaning up water damage in my house during the freeze. Their team was professional, efficient, and thorough. They managed to restore my house to the best state I've ever seen it in. If you're looking for top-notch restoration services, look no further than Alpha One!

04:47 09 Oct 23

These guys made the nightmare of the water damage at my rental home disappear—Thanks so much

20:55 03 Oct 23

Last night at 4am I woke up to a foot of water in my bedroom! Soon to find out my toilet was overflowing and constantly running. I panicked and called Alpha One Restore who told me immediately to turn the valve off in the back of the toilet. They arrived shortly after with a crew to extract everything and started putting equipment to dry out the water damage. Jay who came roughly around 7am brought my wife and I coffee and gave us the scope of work. We appreciate Jay and his crew greatly and will be referring this company to our friends and family. Thank you Alpha One Restore

16:00 27 Sep 23

We seen Alpha One Restore got rated the Best Restoration Company of the Colin County Area of Living Magazine 2023. This made us give them a call so they can do a Kitchen remodel for us. Jay and his team did a terrific job for us with installing new Cabinets and countertops. We are glad they came to our attention and are greatly appreciative.

Dominique Gurau

23:02 26 Sep 23

Jason and his team were very professional and took care of the water damage in my home. High recommend this company!

01:19 26 Sep 23

Great company, people and services. Alpha One completed water cleanup and reconstruction at my house under difficult circumstances. I can't thank Alpha One and Jay enough for making this process as smooth as possible. I will continue to recommend your company to others and speak highly of your staff and services.

15:29 22 Sep 23

Great experience! Everything was straightforward and professional! Most importantly, the water damage in my home is gone and my life is back to normal. Very happy I chose them!

15:25 18 Sep 23

A big thank you to Alpha One Restore for helping my family get through a home flood emergency. From my initial call and through the entire mitigation process, Jay with his team Mark, Jesse, and Eduardo all provided excellent service!

Allison Heimberg

05:04 16 Sep 23

Thank you Jason, you really did a great job helping us cleanup and repair the water damage in our home. I'll be more than happy to recommend Alpha One Restore to my friends and family 😁

04:41 05 Sep 23

Alpha One Restore provided water remediation following a leak in our home and did a great job. Kudos to Jay and his team who removed the water damaged flooring and drywall and set up the dehumidifier. They also cleaned up the mess and provided great service and professionalism. I would absolutely recommend this company.

21:04 09 Aug 23

Great experience with Jay and Alpha One Restore! I hired them for water removal and the subsequent repairs. Highly recommended for their professionalism and quality work.

Veronica Torres

19:23 03 Jul 23

03:29 24 Mar 23

Excellent experience. Quick to respond after my phone call, good communication, kept my house nice and neat. I'd recommend Alpha One Restore to anyone in need of water damage restoration services. Thanks to Jay, Mark and team.

17:45 17 Mar 23

I hired Alpha One for a water leak problem that caused a lot of damage at one of my rental properties.I live a few hours away, so I couldn't be at the property, but Jay did a great of keeping me informed and coordinating everything with the tenant and insurance adjuster.I'm very satisfied with Jay's professionalism and will use Alpha One Restore in the future for water damage issues at any of my properties. Thank you sir.

21:16 02 Mar 23

Alpha One Restore was AMAZING!! Jason came out immediately after the water incident in my home and was very thorough in his inspection and analysis of the problem and what to do to fix it. Once the water was addressed, Mark and his team came and did the repairs and they were amazing too! Did phenomenal work!!

Victoria Nelson

20:55 18 Jan 23

Last month during the freeze, our pipes bursted and created a mess in our home. It was a really stressful situation to see water seeping into the floors, furniture, walls, etc. I want to thank Jay for dealing me, not an easy task! Alpha One Restore did a wonderful job.

03:35 18 Jan 23

The entire Alpha One Restore team is fantastic. I’ve worked with them on my personal residence (plumbing leak), a client’s home (sewage backup), and a family member’s home (frozen burst pipe). Each time the work was completed in a timely manner, with excellent communication and quality workmanship. They take pride in helping people navigate difficult situations. Thanks Jay and team.

05:03 16 Dec 22

Jay is a very easy to deal with. He always kept me posted about the progress of the job, responded quickly to my phone calls and texts. His workers were all polite and tolerant of our energetic puppy. They also did very neat work. I originally thought my house was going to be a disaster for weeks after my ceiling collapsed due to a water leak, but Alpha One Restore had it dried out in a few days and repaired the drywall and floors shortly after. Thank you guys for all your hard work.

16:59 18 Nov 22

Excellent job. They were professional and hardworking. Also, they were very responsive to my calls and texts. I would highly recommend Alpha One for sewage cleanup and water damage cleanup.

05:36 11 Nov 22

We had two plumbing leaks with water damage in different areas of our home and Alpha One Restore did an amazing job with the water damage mitigation and restoration. Also had them install wood flooring and it looks amazing. The whole team is friendly and professional, highly recommend!

21:10 31 Oct 22

Jay and his team did a fabulous job cleaning up the damage from my hot water heater. Very professional and helpful. Jay walked me through everything that I needed to do with the insurance company. I highly recommend Alpha One Restore.

Mauro Palantino

14:31 20 Oct 22

Jay is first class. I had to deal with multiple situations including an insurance claim for water removal and water damage on my floors and he went above and beyond to ensure I was completely satisfied with everything. He's truly a professional and knows what he's doing as well as his team. I fully recommend Jay - he is a wealth of knowledge and has a great team and other contractors that can help with the rebuild. Thank you again for all your help throughout a very stressful process!

15:45 10 Oct 22

If you like having to stay on top of a contractor every step of the process then Alpha One might work out for you. We had wood floor repairs due to a water leak and had Alpha One as the contractor supplied by our insurance. There were many instances of information from Alpha One being false, the work listed on the estimate was not complete, some work completed was bad quality (ex trim and baseboard did not match existing in same room, baseboard paint used was not requested color, plaster repair had to be redone at our request, etc), and the $750 worth of "cleaning" on estimate was a quick wipe down of countertops. I had to vacuum and mop myself before furniture was replaced and had to clean the bathroom and toilet in the house that the workers had been using during the work. The floor ended up looking nice in the end or rating would have been lower.

14:36 20 Sep 22

We had several water leaks caused by rodents. I contacted Alpha One Restore and Jay (project manager) came out. They got to work right away with the drywall repair and floor installation. Excellent service: They worked quickly but efficiently and our house was back to normal within several days.

01:44 07 Sep 22

Highly recommend!!! My husband and I bought our first house a few months ago and it has been a stressful but exciting experiencing. The only downfall of this home was the kitchen. It was out of style, old, falling apart, and the just flat-out gross. I spent weeks researching and reading reviews of multiple companies and finally decided to go with Alpha One Restore. And let me tell you, it was the best decision we made. Jason and his team were super helpful and professional. Jason walked us through everything, he gave his perfessional suggestions, and got the job done in impeccable timing. The end results went above and beyond our expectations (just take a look at our before and after phots). Thank you again Alpha One. I will definitely be hiring Alpha One again for my future projects.

23:14 06 Sep 22

When we discovered water in the carpet of an upstairs bedroom after recent rain storms, we called Alpha One Restore. Jason came to our house that afternoon, identified water in the walls of both the bedroom and adjoining bathroom, found a hole in our roof that was the cause of the problem, and started the drying process. He took photos of the problem areas and moisture readings that I was able to forward to our insurance company to assist in making a claim. The next day Jason and his team moved furniture out of the bedroom and removed the wet carpet pad and some drywall and wet insulation in order to allow the floor boards and structural wood to dry properly. Jason has been professional, informative, courteous and friendly throughout the process and plans to be present when the insurance company’s third-party inspection takes place. Alpha One Restore has helped give us peace of mind in otherwise stressful circumstances. We are so grateful to them!

22:28 15 Aug 22

We had a busted pipe in our house and our insurance had us go through alpha one. Our case manager was Jay and he was awesome! He made sure we understand everything, he was prompt, professional, and friendly. He made sure to take care of everything and explain thoroughly. We absolutely loved the subcontractor MF remodeling. They were the actual company that did all the work on the house and they were amazing. We are so happy with all the work that alpha One and the subcontractor MF remodeling did.

20:14 31 Jul 22

We would like to share our experience with Alpha One Restore. We had a house fire in Jan 2022 shortly after New Years. Alpha One Restore came highly recommended by our insurance agent. We were very happy at how quickly they went to work dealing with fire, smoke, and water damage. They were responsive, knowledgeable, hard-working, and courteous. Alpha One did an exceptional job. We also hired them as our contractor for the rebuild. Again, we were pleased with the level of expertise and attention to detail. Jay supervised all the work and made sure we were pleased with every aspect. They were outstanding in all areas of customer service, responsiveness, and quality of work. We cannot thank him and his workers enough. We highly recommend them.

22:41 06 Jul 22

We had a drain pipe leak in our upstairs bathroom and it caused extensive damage. We could not have asked for better service from Jay and his team. They were fast, attentive and supportive during the whole process.- Dixie and Tom

Frankie Castillo

16:00 29 Jun 22

My wife doesn't like it when I cook because I almost burnt down the kitchen while making dinner. We had one fire damage restoration company come out and tell us that everything in the kitchen had to be ripped out and replaced and all sorts of nonsense. Alpha One Restore was a completely different story. They did have to replace all of the upper cabinets, but they were able to find cabinets that matched our lower cabinets. That helped save some money. They also spent a significant amount of time manually cleaning all of the walls, tables, and other surfaces to remove the soot. I had no idea it had made it all the way down the hall, something the other guys had overlooked. They were extremely meticulous. Thank you to Jay and the whole Alpha One team.

15:13 23 Jun 22

We couldn't be happier with our service from Alpha One. I mean, any time you have water damage it's awful, right? But Alpha One made the best out of a bad situation for us. Jason was extremely responsive and professional throughout the whole process. He did his best to make things as smooth and unobtrusive as as they could possibly be when you have big fans and dehumidifiers running in your house. He clearly communicated what the process would be, the estimate of time it would take, the labor involved, and the costs associated. We felt informed but not overwhelmed every step of the way.The crew that did the wall repair was amazing. They provided high quality workmanship but were also very quick. They were very neat while working and cleaned up well when they finished.We hope to not ever need to, but if we do need water mitigation again, Alpha One will be our first call... after the plumber. 😉

18:50 21 Jun 22

I came home to water coming through my ceiling from the condo unit above. Alpha One Restore went above and beyond - Jay came first and explained what he found and what would happen next with the water mitigation. His team performed the necessary removal of drywall, cabinets and a baseboard that were damaged. They walked me through why they were doing what they had to do, and the condo was dry within 3 days. Jay managed the reconstruction of the damaged parts of my condo too. They made a stressful situation so much easier to deal with.

20:36 16 Jun 22

We experienced extensive water damage in our home, and submitted a claim to our insurance company. The insurance company took 48 hours to get assistance for us. Fortunately, it was Alpha One Restore that received the call. Jay and his team came and truly made up for lost time. He assessed the damage, explained every detail, and made us feel better immediately.The insurance company worked with other intermediaries that caused delays in the reconstruction and repairs. Jay and his team was phenomenal. From packing up, to reconstruction, to bringing all items back, they never missed a beat. Jay kept us informed on every step, and helped us understand all issues. He is great. His teams are great. If anyone has to experience such a catastrophe, having a manger like Jay on the job is the best you could ask for. Alpha One Restore is amazing!

20:29 16 Jun 22

Cannot say enough good things about Jay and his team. Seriously, these guys are on TOP of it, they care about you, and will give their all to do a pristine job. From the water damage cleanup to rebuilding my kitchen and replacing the floors everything went smoothly. They also do a great job guiding you through what could be an incredibly distressing process and take the time to answer your questions.If I ran into people like the ones at Alpha One Restore for any kind of service job, I would never stress about anything.HIGHLY recommend.

Goldie Hernandez

20:38 10 Jun 22

From the time that Jay and Mark walked into our home until the last fan / dehumidifier was removed several days later, they were simply AMAZING!! 🤩Their professionalism and knowledge of the job was a breath of fresh air! They explained to my husband and I exactly what needed to be done to remedy the damage in our home. They were genuinely concerned with getting our home and lives back to normal.Our family couldn't be more pleased. We would definitely use Alpha One Restore again if the need arises, and will recommend them to our neighbors in McKinney.

Deanna Breeding

15:25 10 Jun 22

Alpha One Restore and their crew, they were professional and hard working. They made sure to work with me on making sure that my home was restored to a new space.We had to move out so repairs could be done. He had a crew for that.Replacing all the flooring in the house( some not covered by insurance) his flooring crew did a great job.Moving back into our home, the crew was experienced and worked quickly.Jay was always a professional, even in my weak moments of frustration.Throughout the process Jay checked on us, and kept me the home owner in mind.

23:03 08 Jun 22

Jay is very professional and helpful. He assessed the damage and provided options to save money. Very detailed, went over all the steps and even helped scheduling with others (roofing & A/C maintenance) to identify water leak sources. Whole restoration completed sooner than anticipated. We’re very happy with their service and highly recommend.Thanks Jay & Mark for your timely help.

21:32 25 May 22

Jay came to our rescue when we woke up to water throughout the house due to a faulty water heater. They ripped out the wet flooring, dried the house out and even arranged to have a temporary water heater set up while we waited for our insurance company to process the claim.Jay was a real asset in explaining the restoration process to us and also in dealing with the adjusters and explaining the insurance claim process to us. Jay is a great contractor and will do his best for you and on your behalf.

21:59 18 May 22

Our newly purchased home had a leak that created water damage in several areas - from the 2nd floor through the ceiling down to the ground level. Jason was quick to respond, very knowledgable and explained to us what needed to be done in a way that relieved our anxieties and fears. He also oversaw the water damage repair process. I enthusiastically recommend Jason for any restoration service you need!

Rhonda Harrison

02:01 13 May 22

Jay and his team were beyond professional, they helped walk us through everything and were so respectful of our home during the water damage restoration process. They were diligent when it came to taking photos and documenting everything for our insurance claim. It was a pleasure working with Alpha One Restore during an incredibly stressful time.

15:23 12 May 22

I called Jay to come clean after i had a new HVAC and insullation installed. Dust was everywhere and he was very responsive and flexible with the scheduling to meet my needs. Also very fair and reasonable. I would highly recommend his services!

18:37 26 Apr 22

I called Alpha One Restore when my house flooded, Jay came out with a crew within an hour. They started the water damage cleanup right away and helped save my floors. Their team was very professional, I would recommend this company to anyone in Prosper. Thanks for all the help.

22:51 26 Mar 22

Mark and Jay are awesome. We had an issue with a water leak at our home and Mark had Jay the lead technician come immediately to identify if had an issue. The team was very honest with their findings and I enjoyed that they are a local team as well. I highly recommend reaching out to them for any restoration needs!

11:49 19 Mar 22

A water heater that was in my attic, great location for it - I know, leaked through the ceiling, walls, floors. It caused quite the mess. Alpha One dried out my place, removed the damaged materials and repaired what could be salvaged. Now it looks even better than before the water damage. Highly recommended.

23:53 07 Mar 22

Jay is a real standup guy. He went above and beyond when his team performed sewage cleanup at my home. I'd recommed him 100%.

23:46 11 Feb 22

Jay was great to work with. Extremely professional and quick to address all the issues. Highly recommend these guys!

15:14 07 Feb 22

15:24 02 Feb 22

02:35 02 Feb 22

My favorite aspect of this company is that they took into consideration the clients they were helping and their families. I can tell they knew the pain and struggle of such loses to my home, so it brought me so much joy to see that there can be genuine people that can sincerely care for somebody that is a complete strainer to them, like myself. Thank you to Mr. Canahai and his team. god bless you guys .

02:22 02 Feb 22

It was a night I’ll never forget, my wife was making her famous enchiladas and the oven caught on fire (the famous enchiladas have a whole other meaning now lol) but our kitchen cabinets were completely ruined all our walls in the house black covered in soot our furniture as well.We we’re overwhelmed displaced and didn’t know what Else to do. My uncle sent me Jason’s number from AlphaOne and we are so glad we asked our uncle for assistance, because after the 1st day of Jason Inspection all our stress and worries we’re gone. Jason explained the whole process from helping with all our contents, removal of burnt cabinets walls and so on in the kitchen, to cleaning tHe entire house from top to bottom. Jason was very knowledgeable and explained the equipment that he is using to remove the fire odor from our home. We are glad that we called Jason because we’re pretty sure if we called anyone else we wouldn’t have had the treatment that AlphaOne gave us. We are currently in the process of repairs, Jason referred us to a great contractor to help with the repairs.Thank you AlphaOne for restoring our home..heck our lives!- Steve

00:56 02 Feb 22

Excellent customer services.

17:06 21 Jan 22

Easy to work with, professional, and good results. I’d use them again.

Affordable Home Works

01:02 19 Jan 22

As a construction company who performs repairs after catastrophic events, we see tons of different restoration company’s throughout Texas who are reputable and well equipped to take care of homeowners. Jay with Alpha One Restore out of the DFW area is one of them. Very trustworthy company, ethical and knowledgeable in the industry. We highly recommend them, as a company within the construction industry.Regards

Gabriel Placencia

03:56 18 Nov 21

Definitely get in touch with the man Jason. Professional and attentive to all concerns I had. Quick to pick up the phone if available and if not quick to text you back that he will indeed call you back.That reinsurance for my wife was a big plus. Made life easy lol.

Sandra Thompson

19:57 05 Nov 21

Jay and his team did an amazing job with drying my house out from water damage.. I would use their services if ever needed..

17:26 30 Oct 21

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sERVICES

Water Damage Restoration

Content Cleaning

Fire and Damage Restoration

Mold Remediation

Storm Damage Cleanup

CONTACT

Alpha One Restore
4261 E University Dr, Ste 30
Prosper, TX 75078
(972) 363-9577