MacroPoint For Truckers 17+

It’s an excellent app in tracking the in and out times. The great feature about it is that it knows that I have arrived and departed from the pickup and drop location. If I happen to forget to open the Macropoint app to login in my arrival and departure, it logs it in for me. A Bill of Lading number and a photo of each Bill of Lading is all that the Macropoint app asks for at the pickup and drop location. The Macropoint app helps drivers and carriers to be organized in a timely manner by sharing needed information in a fast paced environment.

I’m in logistics and I’m a dispatcher/track and trace. The company I work for uses this app. It is terrible. On the loads I track this app works maybe 66% of the time. On some loads it works fine and I have no problems. That is maybe 1/3 of the loads. On some loads it works okay but it is spotty. That is 1/3. Then there is 1/3 of the loads where it is a nightmare to get it going. Then it stops working after one or two updates. I have to call the driver and usually have them delete the app and reinstall it. If I’m lucky, that helps. But it usually fails before delivery. I spend most of my days chasing drivers because this app is terrible. They need to fix it so it actually works. They also need to make it so drivers can’t manipulate it so easily. There are countless flaws in this app. Samsara actually works. But I will say that Macro keeps a log and samsara doesn’t. So macro wins there. But loses everywhere else. I will happily take the app that WORKS over an app that doesn’t work any day of the week, even if the working app is missing a nice feature. Ugh. Do better Macropoint. Negative 5000 stars. You make my job soooooo much worse than it should be.

I've a complaint that may pertain to a few locations or 1. There's a shipper (water near Sara/ Reno Rd) in Oklahoma that uses this and it sits between or near Yukon & Oklahoma City. The issue is the distance it AUTO tracks updates arrival and departure. One can go a mile or more near shipper and it'll show arrived and or departed even if you're not going to shipper because it's not time. Also the signal (because of AUTO) bounces between Yukon and Okc cell towers which causes AUTO issues. And the bad part is the "tracking" teams who can't change this to manual inputs will get excited / worried and use their screens to electronically harass a driver/ dispatcher. They'll call or text excessively even tho this tracking system is said to reduce contact. So no matter when you arrive on time or depart, the "system" has auto stated something that isn't always the case.