RFQ - Translation Services MSA

BACKGROUND

FHI 360, a large non-profit human development organization, is seeking a translation service provider for the USAID-funded Lebanon Civic Action Accelerator Program (LEB-CAAP).

PURPOSE

FHI 360 is soliciting bids from qualified providers for translation services from English to Arabic (Standard Modern Arabic) and vice versa for the LEB-CAAP project. Bidders may be either qualified licensed professionals (individuals) who provide professional translation services or qualified licensed companies that offer translation services from/to English and Arabic.

Qualified service providers will be required to provide the following services:

• Translate LEB-CAAP project documents from English/Standard Modern Arabic and vice versa. 
• Proofreading texts for accent, grammar, spelling, and punctuation accuracy in both languages.
• Ensure accuracy of specific terminology used in LEB-CAAP’s project and government for both while providing translation services.

DURATION

The duration of the Master Service Agreement will be 1 year, with an option to extend for additional terms based on evaluation of performance, service availability, and project needs.

 Contracting Mechanism

FHI 360 seeks to find cost-effective, reliable, and consistent translators (companies or/and individuals) to meet the project’s needs.  The successful bidders must be capable of supporting FHI 360’s requirements in a timely, satisfactory, and efficient manner.

The contracting mechanism will be a Master Service Agreement with qualified translation service providers. The Master Service Agreement will be executed through issuance of specific work orders detailing the scope of work with the relevant requirements, deliverables, duration, and costs.

REQUEST FOR QUOTATION FIRM GUARANTEE

All information submitted in connection with this RFQ will be valid for sixty (60) days from the RFQ due date. This includes, but is not limited to, cost, pricing, terms and conditions, service levels, and all other information. If you or your firm is awarded the contract, all information in the RFQ and negotiation process is contractually binding.

VENDOR SELECTION

The final selection will be based on favorable costs and services, as well as other factors such as familiarity with sensitive topics pertaining to the project, experience working with development organizations, and turnaround capabilities.

Evaluation criteria for translation services

Evaluation Criteria

Weight

Translation Samples

30%

Turnaround Time

30%

Relevant experience

20%

Cost

20%

References

10%

Right to select/reject

FHI 360 reserves the right to select and negotiate with those firms it determines, it its sole discretion, to be qualified for competitive bids and to terminate negotiations without incurring any liability.

RESERVED RIGHTS

All RFQ responses become the property of FHI 360, who reserves the right in its sole discretion to:

• To disqualify any offer based on offeror failure to follow solicitation instructions.
• Extend the time for submission of all RFQ responses after notification to all offerors.
• Terminate or modify the RFQ process at any time and re-issue the RFQ to whomever FHI 360 deems appropriate.
• Reserves the right to issue an award based on the initial evaluation of offers without discussion.
• Award only part of the activities in the solicitation or issue multiple awards based on solicitation activities.

• FHI 360 will not compensate vendors for preparation of their response to this RFQ.
• Issuing this RFQ is not a guarantee that FHI 360 will award a Master Agreement
• FHI 360 shall not be obligated to order any minimum or maximum quantities of services or products and assumes no commitment, financial or otherwise.