Frequently asked questions
How long is production?
We currently have a 1-2 week turnaround time. Please contact us if you need it sooner :)
How much is shipping?
We offer free Ground shipping!
Can you close the top of the mailbox?
Yes! If you don't want the plant topper for your mailbox, we can simply close the top. Either select that option or put a note with your order.
How big is the mailbox?
Metal Mailbox w/ keys included (12.9 x 4.1 x 14.2 Inch)
Agave Classic & Luxe Wood Base (48h x 19w x 5d Inch)
Agave Prestige Wood Base (48h x 23w x 10.5d Inch)
How do I install?
What you will need to install:
- 1 Bag of Quickrete - (https://www.homedepot.com/p/Quikrete-50-lb-Fast-Setting-Concrete-Mix-100450/100318521)
- A shovel or post digger to dig 2 holes 18-24" Deep , 6" Wide
- Water
- Drill
- Level
Your mailbox is already assembled. You will just need to insert into the ground and secure with the provided screws.
Install Video: https://www.instagram.com/p/C2GH3chRssn/
What are my number & light options?
Zinc Alloy 5" Numbers - Please indicate what numbers you want in the personalization space. (These can be centered, vertical, horizontal, or however you need. Please specify the placement.
Number Colors:
- Black
- Nickel (silverish)
Light Options:
- Cool Solar Light - "white light"
- Warm Solar Light - "yellow light"
What are the color options?
- Classic Black
- Red Mahogany
- Early American
- Gunstock
- Colonial Maple
- Golden Oak
- Natural
- Greystone (New)
How does the mailbox lock?
Your mailbox comes with 2 sets of keys. When you lift up the top flap of the mailbox, you will see the keyhole. You can leave it open or lock the mailbox as you like.
What is the difference between Classic, Luxe, Prestige?
Classic
Wooden mailbox base, standard size (48h x 19w x 5d)
• Plant topper for a decorative touch
• Locking metal mailbox for added security
Luxe
Same as above +
• Set of house numbers for further personalization
• Solar light for enhanced visibility
Prestige
Same as above +
• Another set of house numbers for further personalization
• Another set of solar light for increased brightness
• Larger mailbox size for a grander presence (48h x 23w x 10.5d)
• Outgoing mail flag to easily indicate outgoing mail