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Astria Altair 40 Direct-Vent Fireplace, Top/Rear Combo

Astria Fireplaces  |  SKU: ALTAIR40DEN-C
MEMORIAL DAY SALE ENDS 5/28 YOU SAVE $1,130.00
$4,799.00 $3,669.00

PLATINUM ONLINE AUTHORIZED DEALER

Manufacturer's Warranty Included


  • SERVICE CALL COST INCLUDED: Looking for installation? We'll cover your service call cost
  • EASY RETURNS: 30 Day Money Back Guarantee
  • FREE SHIPPING: All Continental USA
  • BEST PRICE PROMISE: Found a better price? We'll beat it! Call us 1-888-493-4039
  • TRADE/ VOULME & MILITARY DISCOUNTS: Call us for details 1-888-493-4039
  • FINANCING AVAILABLE: 0% APR options available

Size

  • 40''

  • 45''

Fuel Type (Required)

  • -- Please Select --

  • Natural Gas - NG +$0.00

  • Liquid Propane - LP +$0.00

  • No, Thank You

Facades (Required)

  • -- Please Select --

  • Classic Frame, Black - FCFBK40T +$181.00

  • Facades Reflection, Black - FRBK40T +$802.00

  • Facades Reflection, Warm Chestnut - FRWC40T +$802.00

  • Facades Craftsman, Black - FCBK40T +$1,069.00

  • Facade Craftsman, Warm Chestnut - FCWC40T +$1,069.00

  • Artisan, Charcoal/Aged Iron - FABKAI40T +$1,711.00

  • 40" Decorative Façade Stone Stop Kit - DFSSK40 +$96.00

  • No, Thank You

Liner Kits (Optional)

  • -- Please Select --

  • Black Reflective Porcelain - BPLK40-DVA +$534.00

  • Ceramic Stack Heritage Brown - EBLK40BWN-S +$481.00

  • Ceramic Herringbone Tudor Brown - EBLK40BWN-H +$427.00

  • Ceramic Stack Black Tie - EBLK40BT-S +$534.00

  • Ceramic Stack Black Tie - EBLK40BT-S +$534.00

  • No, Thank You

Nouvelle Surrounds (Optional)

  • -- Please Select --

  • Surround, 4pc 40 DV, 50.25x46.63 - SURR40-SS4S-B +$802.00

  • Surround, 3pc 40 DV, 50.25x41.63 - SURR40-SS3S-B +$641.00

  • No, Thank You

Blower Kits (Optional)

  • -- Please Select --

  • Standard Single Speed - FBK-100 +$374.00

  • Variable Speed with Wall Switch - FBK-200 +$481.00

  • Variable Speed with Thermo Snap Switch - FBK-250 +$534.00

  • No, Thank You

Remote Control Kits (Optional)

  • -- Please Select --

  • EcoFlow Basic Remote Control, On/Off, Electronic - EF-BRCK +$160.00

  • EcoFlow Touchscreen Remote, Electronic - EF-TCHSRCK +$320.00

  • Unit- mountable Rocker Switch - FRS +$21.00

  • On/Off Wall switch Kit - FWSK +$32.00

  • No, Thank You

Common Accessories (Optional)

  • -- Please Select --

  • Glowing Embers - FGE +$64.00

  • Platinum Glowing Embers - PGF +$21.00

  • Decorative Volcanic Stone - FDVS +$32.00

  • Touch up paint firebox interior - SCITPSAB +$109.00

  • Touch up paint powder coat exterior - SCTPSAB +$106.00

  • Conversion Kit, Electronic, Natural to Propane - GCK-SKT557051NP +$128.00

  • Conversion Kit, Electronic, Propane to Natural - GCK-SKT425531PN +$128.00

  • No, Thank You

PRODUCT DESCRIPTION

The Altair Series of direct vent gas fireplaces represents customizable realism. This elegant series comes standard with magnificent high-definition logs, vibrant flames, and wireless wall-mounted controls. The Altair Series offers a variety of decorative facades and optional accessories that allow you to tailor your fireplace to your personal taste and transform any house into a cozy, inviting home.

Available in 40” and 45” models

FEATURES

  • Full-size 21” deep models offer a larger fireplace interior and log arrangement
  • Combination top/rear flue configuration
  • Electronic ignition with seamless battery backup provides continued operation in the event of a power outage (IPI/CPI switch standard).
  • Outstanding heating efficiency for increased comfort and lower operating costs
  • Standard tempered glass and a protective screen*
  • Beautifully crafted high-definition ceramic fiber log set with heavy-duty grate
  • Face selections include a Classic inside fit façade or one of several Designer overlap fit facades (required)
  • Black painted interior (optional liners available)
  • Wireless wall mounted control provides variable flame settings
  • Optional blower and touch remote or hand-held remote control available for all models
  • Durable textured powder coat finish
  • Limited lifetime warranty
PRODUCT SPECS
Brand Astria
Model Altair 40
Product Type Direct Vent Gas Fireplace
Design Style Traditional
View Style Front-View
BTUs 28,000 - 20,000
Controls Remote Control
Warranty Limited Lifetime Warranty
PRODUCT DIMENSION
Framing Width 40-7/8"
Framing Height 41-1/4"
Framing Depth 23"

DEMO VIDEO

At Fireplace Exchange we work with many top brands in the industry and all our products are of the highest quality. We want you to be happy with your purchase and enjoy it for many years to come. We strive to provide the best shopping experience possible. 

Please make sure you take all the correct measurements you need to install your hearth product properly. We offer installation manuals on every product we have. Please call us first if you are unsure of correct measurements needed to install your product.


If your product appears defective upon use, please contact the manufacturer about your warranty.


Since we work with many top brands, warranties differ depending on the product and the brand.


For Specific Manufacture Warranty please see "Product Warranty" tab of the product you are interested in.


Cancellation Policy
Cancellations must be made within 24 hours of order placement. Contact us at sales@fireplaceexchange.com or by calling us at 1-888-493-4039. We do not accept cancellation of orders outside of 24 hours, since the order will be shipped after 24 hours. Any cancelations made after 24 hours are subject to our Return Policy.


Return Policy
Fireplace Exchange Offers a 30 Days Return Policy on all new, unused, unassembled, and resalable items in their original packaging. We will refund your purchase amount minus the return shipping charges, subject to refund eligibility below:

You must notify us of your intent to return within 30 days.

The item must be returned within 14 days from the day of the notice of the intent to return.

New Items or Warranty Items must be returned in its Original Packaging.

"Like New" condition means: item is unused, unassembled, and has been returned in all of the original packaging.

You must request a Return merchandise authorization number (RMA) and instructions. Email sales@fireplaceexchange.com. We will respond to your requests within 24 hours. Please do NOT return your item without a Return merchandise authorization number (RMA). It will delay the return process, since it is harder to track the item without it. Please DO NOT write on the packaging box.
Please DO NOT use duct tape or ANY COLORED TAPE anywhere. ONLY use clear packing tape.


Our return policy applies to cancellations made after an item has shipped or refusal at time of delivery.

 

Fireplace Exchange does not accept Returns or Exchanges of used products passed the allocated time specified by the Return Policy.

Customer is responsible for shipping charges on all UNDAMAGED Returns and Exchanges

There is 25% Restocking Fee on all returns if the item IS NOT returned in "Like New" condition. See "Refund Process" below:

We will Not Charge Restocking Fee if the item arrives in "Like New" re-sellable condition with All Original Content and Packaging Intact.

DO NOT RETURN your item directly to manufacture. Manufacture will charge up to 30% restocking fee.

 

Refund Process

Refunds are only issued after returned items have been received and inspected.

We will refund your purchase amount minus the original and return shipping charges.

Refunds will be applied to same payment method used when original purchase was made.

If a returned item gets damaged during the transportation due to improper or insufficient packaging, it is the customer's responsibility to file a claim with the carrier. No refund can be issued in this case. 

Fireplace Exchange will not be held liable to any lost or misrouted shipments due to incorrect address provided by the customer. Please ensure that all the information you have provided is correct before submitting your order. If you think you have entered a wrong address, please contact us immediately in order to correct the mistake.

Fireplace Exchange will not issue a full refund on a returned item if:

  1. Item that has been returned does not match the original item shipped.
  2. The returned item is missing parts, accessories, manuals, original product's packaging.
  3. The item being returned has been visibly heavily used (such as any scratches, scuffs, torn packaging, bent frame etc).
  4. The item has been assembled and disassembled improperly causing incorrect packaging for return shipping.
  5. If Item arrived damaged please let us know within 24 hours.

Innovative Hearth Products

Astria® Brand Gas Fireplace

Limited Lifetime Warranty

THE WARRANTY

Innovative Hearth Products ("IHP") Limited Lifetime Warranty warrants your Astria® brand gas fireplace ("Product") to be free from defects in materials and workmanship
at the time of manufacture. The product body, firebox and barrier carry the Limited Lifetime Warranty. Ceramic glass carries the Limited Lifetime Warranty against thermal
breakage only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Lifetime Warranty
period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not
commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor
rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to five years. THERE ARE EXCLUSIONS AND LIMITATIONS to this
Limited Lifetime Warranty as described herein

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date

EXCLUSIONS AND LIMITATIONS

This Limited Lifetime Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The product body, firebox and barrier carry the Limited Lifetime Warranty from the date of installation. Vent components, trim components and paint are excluded
from this Limited Lifetime Warranty. The following do not carry the Limited Lifetime Warranty but are warranted as follows:

Burner – Repair or replacement for five years from the date of installation

Gas components & electrical components – Repair or replacement for one year from the date of installation

Gaskets – Repair or replacement for one year from the date of installation

Gold & nickel plating - Replacement for two years from date of installation. Excludes tarnishing

Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component

Light bulbs & batteries – Replacement for 90 days from the date of installation

Logs – Replacement for five years from the date of installation against thermal breakage only

Optional blowers & remote controls – Repair or replacement for one year from the date of installation

Optional glass doors & optional glass accessories – Repair or replacement for 90 days from the date of installation

Optional surrounds – Stone/Natural Materials: Replacement for one year against cracking or breakage due to thermal stress. Other Materials: Replacement for one
year. Excludes surface and hairline cracks and scratches or slight color changes that do not affect the operation or safety of the unit

Tempered Glass -Replacement for one year from the date of installation

Shipping Rates

Free Shipping

Fireplace Exchange provides Fast and Free Shipping on All orders in Continental USA (see below for exclusions). Stand Alone Accessories DO NOT qualify for free shipping. If accessory is purchased with fireplace it will be shipped free of charge.


Stand Alone Accessories will have $25 Flat Shipping Rate


Canada and USA Territories


We Can Ship to Canada or USA Territories. Please contact us for Details. 1-888-493-4039


Shipping
Our average processing time is 1 to 3 business days. Average delivery times are 4-10 business days depending on the brand and product you purchase. For any custom orders please allow about 4-7 weeks. Free Shipping applies to continental U.S.A locations only.


Fireplace Exchange provides Free Shipping on all orders except for Alaska, Hawaii, USA Territories. Shipments to Alaska, Hawaii, USA Territories are not eligible for Free Shipping. Custom shipping quotes will be emailed to the customer for approval before product is shipped to Alaska, Hawaii, USA Territories. Customer is responsible for all duties and tariffs on shipments to those destinations. Remote or hard-to-reach areas may need additional shipping fees imposed by the carrier.

Our Customer Service representative will contact you as soon as we are made aware any additional charges.


All items are delivered via FedEx, UPS or a reputable and reliable freight carrier. Smaller Items are shipped via FedEx or UPS Ground. Larger items are shipped via freight. In accordance with trucking industry, Home Delivery means "Curbside Delivery" in a residential area. You may/will need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport but not obligated to.

If you require Inside Delivery, please notify us at the time of placing your order. (additional fee applies for Inside Delivery). In Home delivery IS NOT INCLUDED INTO FREE SHIPPING and require extra charge.


Important Shipping Disclosures

Once shipment is picked up, tracking number will be sent to you via E-mail.

All freight shipments require signature upon delivery. If there is not signature on the delivery receipt/ BOL, Fireplace Exchange will not be responsible for any shipping damages.

Once a shipment has been picked by the shipping company, we cannot change delivery addresses. Delivery company will charge reconsignment fee to change the delivery address after item has been picked up. It will be a customer responsibility to pay this fee in case address change is needed after item has been picked up by the carrier.

We cannot make a delivery happen on a specific day. All delivery dates/days are estimates as we only have the information the shipping company gives to us via tracking number. We will do our best to give you as accurate delivery times as possible.

If an item is shipped and returned to Fireplace Exchange due to an incorrect address, the customer will be responsible for shipping both ways.

All freight shipments require shipping company to contact customer prior to delivery. If an Item is not delivered and returned to Fireplace Exchange because shipping company cannot get hold of the customer over telephone, SMS or Email - this will be treated as the return and will be subject to return policy. Please provide correct contact information.

If wrong shipping address or contact info was provided please notify us immediately via E-mail sales@fireplaceexchange.com or call 1-888-493-4039.

Frequently Asked Questions

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our distribution center to confirm that the item ordered is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting your payment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within 1-2 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@fireplaceexchange.com.

How can I cancel my order? (before order ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-888-493-4039, the chat in the bottom right, or email sales@fireplaceexchange.com any time.

Can I cancel custom orders?

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order. These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. All sales are final for Custom made and Made-to-order products.

Talk with one of our trusted experts today!

Our customer support is here to help. If you have any questions about our products, call our toll free number or talk to us on the chat.

Astria Fireplaces

Astria Altair 40 Direct-Vent Fireplace, Top/Rear Combo

$3,669.00 $4,799.00

PRODUCT DESCRIPTION

The Altair Series of direct vent gas fireplaces represents customizable realism. This elegant series comes standard with magnificent high-definition logs, vibrant flames, and wireless wall-mounted controls. The Altair Series offers a variety of decorative facades and optional accessories that allow you to tailor your fireplace to your personal taste and transform any house into a cozy, inviting home.

Available in 40” and 45” models

FEATURES

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