Why choose us?
Jigsaw are a family run business, dedicated to changing the way we heat our homes, hot water and where that power comes from.
There is an energy transition happening across the world due to the climate crisis. Fossil fuels are to be reduced and eventually banned as we aim for Net Zero over the coming years. Jigsaw is developing a combination of technologies that can achieve this now. Over a third of all the UK’s emissions come from heating our homes. We are working towards zero CO2, zero waste, high efficient homes.
Combining our heating, Genius controls, smart hot water and solar energy will change the way we power our homes but all begin to reduce our impact on the planet. As part of our commitment to this, we manufacture products that are the most efficient on the market, have long working lives and have ones that can also be recycled.
Living comfortably should not cost the environment. But, the economic and social factors should not define the planet we leave for our children. The journey that we are on to decarbonise our homes is becoming more defined and more cost-effective. We are passionate about connecting the dots for home builders, renovators, social housing and the commercial sector. We can reduce carbon footprints and energy costs. Circumnavigating the changes to legislation and new technologies can be difficult. Jigsaw was born out of improving our own homes’ energy needs by trailing new equipment and installation methods. Our journey quickly expanded into the business of fixing other people’s inefficient homes. We hope that you join us on the journey of reducing carbon emissions of buildings across the UK.
Better Heating for a Better World
Matthew & Glenn Billington
Managing Director and CEO Jigsaw Infrared
Where it all started…
Glenn, CEO of Jigsaw, after twelve years of living in Spain, decided to buy a luxury penthouse apartment in the Midlands. Like any new home, it needed a little decoration. The one thing that really didn’t fit in with the décor was the huge, ugly night storage heaters. These actually nearly put Glenn off from purchasing the property.
With no gas in the building, the choices are limited. Replace them with new storage heaters, install convection heaters or look for something else. This led to researching Infrared Heating and eventually buying some panel-based ones with controllers. The panels were installed and worked well. Really well actually.
Glenn and Matt remember that weekend as they sat in the kitchen looking at the heaters discussing the possibilities of streamlining the process by offering a complete service to measure, supply, install and add a better control system. Within a few weeks, they had formed an initial business outline, and discussed early investment. Over a very nice Sunday breakfast in a local pub, they came up with the name and designed the logo. The idea of Jigsaw came from a number of services that we were going to offer from the onset of the business. All of these are modular additions to any property. A development of these services is still in place today.
One Year Later
The first full year of Jigsaw was all about market research, planning, experimentation and developing the service that we ourselves would be happy to receive. The initial website was built by Matt. Orders for equipment started to come in and the installations started to grow.
We tested products from a range of suppliers including panels heaters and glass, thermostats, control hubs, outdoor heating and high-power heating.
Like any SME we had issues along the way. Solving those and moving forward became exciting and pushed us on to the next steps.
Something Specially New
By year three we had gained good traction and we were frequently installing a range of products in domestic and industrial buildings and the business was doing OK. After three and half years of Jigsaw being Matt’s side project he left his teaching career of 12+ years and moved to Jigsaw full time. Glenn also started to spend a lot more time working, even though he was retired.
The first offices were opened in Sutton Coldfield. We had made a commitment to building a successful business that we were proud of became Glenn and Matt’s main focus.
Three years later
We started taking on staff and doing exhibitions like Grand Designs and the Homebuilding and Renovation shows. Installations were quickly becoming whole house installations rather than one or two rooms. Commercial work like dentists and churches were becoming frequent additions. Jigsaw had a great and understanding electrician that has supported us since day one. The learning curve was steep but Jigsaw were making improvements to the products they supplied and installed. Jigsaw were finding the market and they installed heaters in the UK and Spain with great reviews. The next thing for Jigsaw was the products themselves. We saw options of designing the our own range of heaters. Then COVID hit in early 2020 and things changed really rapidly!
The team remember sitting in the upstairs of the first office and they were considering what to do if a national lockdown was announced. That same day we took our equipment home knowing that we were possibly going to be working from home indefinitely. The focus became training, upskilling, working on products with universities, developing links with control suppliers and researching. During the first lockdown Jigsaw designed, developed, manufactured and tested two whole product ranges. The Glass and Aluminium heaters were the product of that. Made in the UK by our partner manufacturers. It wasn’t easy and logistically it was quite a challenge. Holding manufacturing meetings over Zoom and Teams rather than working together over the piece of material you are discussing.
The installations carried on safely during and in between lockdowns and the products received great reviews. This kept us going through challenging times for all families and businesses.
“To Infinity and Beyond”
Sales began to pick up pace as the UK came out of lockdown. Jigsaw received a loan of £250,000 to develop the business further. This was immediately put into the manufacturing of the new products.
In late 2021 Jigsaw began manufacturing our own Infrared Panels. This involved us opening a 4000sqft factory to fore fill our current stock requirements. This also enabled Jigsaw to improve designs and quality control of both the Aluminium and Glass Infrared Heaters. Partnerships with local manufacturers were formed to supply higher quantities of materials.
Here we are
Jigsaw has grown rapidly but the core value has always been to provide a service and keep people warm, and comfortable with energy-efficient heating. The steps during 2022 have been offering a full range of methods to decarbonise your home not by 2050 but much sooner. Why? Because we have to!
The Government have taken considerable steps to ban the installation of Gas boilers on new properties from 2025. The Future Homes Report states that Electric heating supplied by power from renewable sources is the future. The decarbonisation of our heating systems and homes reducing them to Net Zero by 2050 is an ambitious goal for the 60+ million people that live in the UK today. Major changes are going to have to happen for this to be achieved.
Jigsaw will do this not just by improving the heating and control system but also hot water, insulation, and air quality and by adding renewable clean energy. We are already working with ambitious home builders and developers to put this into practice now.
In 6 years we have developed a range of products and started to manufacture them ourselves. The Jigsaw team is growing as energy efficiency and decarbonisation became a large part of our lives. We have councils, social housing, schools, churches, religious buildings, and wholesale, on board.
Not too bad to do this within 6 years of starting a business around a kitchen table!
Our Core Values
What we stand for
Before anything else values come first. As we continue to grow, we strive to ensure that we use these every day so we can better serve our customers, employees and the planet. As we build products that we believe in, knowing that there is real value to be gained from helping aim for NetZero and changing how you live. We want to share with you what is important to us, JIGSAW.
Justifiable
At Jigsaw we don’t hide anything from our customers. We make sure every product is made and specified for each customer’s needs and our specialists will guide you through the whole process from start to finish. Keeping you up to date every step of the way.
Innovation
Renewable innovative electric technology. We believe that every product that is sent to our customers should be to the greatest standards. We are passionate about every product, we complete our own Research and Development (R&D) to discover new ways to improve our existing products or create new products to benefit our customers against the forever-changing world. Innovation is what allows us to learn and be open-minded about the future of the planet.
Guidance
Our priority is to guide every customer through the process of changing the way we live and how we use energy to benefit their carbon footprint and the planet. While we help guide the world away from fossil fuels and the energy crisis to a more eco-friendly efficient option we want to make each step towards a Net-Zero property as easy as possible.
Simplicity
Making your lives as simple as possible adds the greatest value to our day. Simplicity is all about removing everything that is unnecessary from specifying your products, to installation, supports, and aftercare. Choosing an all-electric home is a new way of living for most people. But it doesn’t need to be complicated. When you choose Jigsaw solutions we will make your transition to renewable energy as easy as possible. You will be able to control and optimise energy efficiency in your home with self-learning technology or from your phone.
Adaptability
As we get closer to the world’s net zero targets we are forever changing how our product range can help half global emissions faster. After all, it is the last time to avoid the effects of climate change. We encourage our team to identify opportunities for improvement and recommend changes that will benefit the environment and every customer’s needs. We want to be able to adapt to your requirements and supply you with everything you need to transition to an all-clean energy home.
World Impact
Each member of our team believes in every product we sell making an impact on the world and we want to share it with you. We work with other companies to help double down on renewables to meet net-zero goals and tackle energy poverty. With 50% of people predicted to be in fuel poverty by 2022-2023 Winter. We want to help you convert to Jigsaw’s renewable solutions to help generate more energy while saving up to 70% on your energy bills. Making a difference to the global climate crisis by 2050 with energy-efficient products is the way forward. Focusing on the sustainability of the products is not all we do. Being a green company means commitment throughout the business to improve our carbon footprint. Our office and warehouse provide lots of opportunities for going green including owning electric vehicles, green plants, recycling, decreasing the mileage and lots more. Choosing a British manufacturer is greener, eco-friendlier, and more beneficial for our economy.