All Valley Pool and Spa
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Services Offered
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Acid Wash
Diving Board Installation
Brush Cleaning
Pool Draining
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About the Business
Fully stocked selection of pool and spa chemicals, parts and more!
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- Vicki E.Merced, CA21151Jan 31, 2024
Jesus from the Ceres location went above and beyond for us. Spa manufacturer recommended them to troubleshoot a problem with our spa. We are located in Merced. Jesus showed up in the given time window. Turned out to be an electrical issue not an issue with the spa. He then went to local big chain store to get the part and came back to fix for us. Boom! Our spa works great! Wish the spa manufacturer asked more troubleshooting questions but that's not on Jesus/All Valley. Easy fix, great to work with and would definitely use again!
Helpful 0Thanks 0Love this 0Oh no 0 - Navroop K.Ceres, CA26615Aug 15, 2023
The worst pool company I've ever worked with. HORRIBLE communication, I had to call over and over to get them to come fix my pool that I got refilled and they left green. Kept telling me to change out parts but didn't know what I was getting charged because internal communication was bad, they didn't know about invoices so charged me whatever. I would take time off work to make sure I'm there so we can figure out what was wrong with it the pool but they would show up at different times. The owner got frustrated because he most likely knew he was in the wrong and basically ended service with me when he never communicated how to set the pool up properly. Don't know how the company got such great reviews on google. Very upset.
Helpful 0Thanks 0Love this 0Oh no 0 - Kristina F.CA, CA0505Dec 17, 2022First to Review
I'm sad to say we just started our service and it doesn't seem likely we'll be continuing with this company. So far we have not found a reliable pool service and this was our 3rd or 4th guy. We've called and left messages for the owner/operator who does the cleaning it he never responds. He came twice for about 5-10 minutes and it doesn't look like anything was done. The few leaves that were in there are still there and I'm not sure I even saw him test the water. Went to talk to him and he was already gone.
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