Anderson Audiology

We've been seeing Britney Barber at Anderson Audiology for so many years! We called last week and we're told she's no longer with them. My 82 year old dad is heartbroken. Britney advocated for him to receive hearing aids that he could never have afforded on his own through insurance and Medicare. She's a wonderful caring person. Of course the business will not give me any information, which is unfortunate. If anyone knows where she moved to, please respond.

Give this place a pass. They don't answer their phones. Typically when you call, it rings and gives you a busy signal. I tried ALL the numbers on the website and got the same result. When I entered the office, I was given another number to ring with the same result.

WARNING: Do NOT utilize this facility. They have changed ownership and have changed many policies without informing current patients. This has severely impacted the way they do business, the customer service and overall offerings.

Many of us requiring hearing aids are very dependent on these for work and everyday life activities. I purchased one of the top tier hearing aids and their selling point was that it is under warranty and if anything should happen they would send it out and provide me with loners until they are fixed.

I am a single black mom, with a child who relies on my income. This was the main purpose I purchased from them as they believed in standing behind their product and supported me in not having any disruptions to provide for my child.

This morning one of my units stopped working. They had me come in and said they would send it out to repair and to come back in an hour for a loner set.

Once I left, they called me to say I was misinformed and that they no longer offer this service. Confirmed they never made patients aware but that the corporation HEARING LIFE purchased them and is enforcing this no matter the harm done to its patients.

Is this the company you really want to get your hearing aids from? Someone who won't care what is currently happening in your life and what precious moment you could miss? They are business through and through and only care for your money. There are plenty of audiologist. I suggest going with one whom cares about your well being, not one that lies to get your hard earned money.

I emailed them several times to try to make an appointment and they have not responded. Also used the form on their website and no response. I can only guess they are not accepting new patients.

This location was amazing! My mom came here for hearing aids and Laura Morton was the most helpful woman we could ever ask for! She explained the entire process in such a clear and concise manner, all of us involved understood it easily. Thank you so much Laura and all of you at Anderson Audiology!!

I was referred to Anderson audiology for a hearing test by my ENT doctor, Anderson Audiology provided the best experience I've had in any kind of medical appointment, as a new patient I always cringe at the thought of having to fill out tons of paperwork, the paperwork they provided was mostly pre-filled by them which was much appreciated as it saved me from getting carpal tunnel from writing and filling out these forms, The front staff is incredibly friendly, professional and polite, my experience was made amazing by Dr. Joslyn Tubbs, she is The most thorough Dr. I've ever had the pleasure of dealing with, she is professional and very patient, listened to all the questions I had and answered them thoroughly, I highly recommend this location for anyone having hearing issues or simply just wanting to do a yearly hearing exam, I will definitely be back for my next exam.

A big thank you to Laura, William and Falisha. I just called in to see what my options were because I was having difficulty hearing and I left the office being able to hear again. Thank you again so much. I would recommend Anderson Audiology 100%. You are a great team!!

The sweetest folks ever. I needed a very specific thing that no one's else in town had and Anderson Audiology came through in the biggest way! Thank you all so very much, saved my vacation!

I purchased my hearing aids from Anderson Audiology. In the beginning they were very attentive, responsive, and it was a good experience. During the pandemic I did not go in for any kind of tests or follow up. Afterwards I called and made an appointment and was treated very rudely on the phone. When I went in to get batteries I overheard the same woman being very rude to a customer on the phone and then laughing when the customer hung up. I canceled my appointment and a year later or so I called to make another appointment. I waited for a couple of months to get in and then the day before they canceled my appointment. So basically I have hearing aids that are of no use to me. They need to be adjusted and I have no place to go to have that done. It's a huge expense and I'm very disappointed in this company. The audiologist is great but she also knows what is going on in the front office. Or she should know. Unacceptable.

I have bought 2 pairs of hearing aids from these folks and referred my son-in-law as well but i can no longer recommend them. Shortly after i bought my second pair, the company was bought out and it has been downhill ever since. If i had not spent so much money on the 2nd pair i would start looking for another, more reputable company