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Yelp confirmed a business or employee license.Highlights from the Business
Certified professionals
Workmanship guaranteed
Eco-friendly
Satisfaction guaranteed
Offers commercial services
Family-owned & operated
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Review Highlights
“The owner Nick and his crew did an excellent job, they cleaned up after each time they worked on our roof.” in 30 reviews
“Nicholas thoroughly explained the process and had great communication regarding color choices and scheduling.” in 9 reviews
“Good communication leading up to the job, high quality work, fast, cleaned up when they were done.” in 2 reviews
About the Business
Business owner information
Nicholas B.
We are very detailed oriented when it comes to our work. We will take care of everything when it comes to your roof. We are a smaller company, so you will always get our full attention- we aren't rushing off to the next job like some other roofing companies. Here at Bailey's Roofing we specialize in all types of roofing; Composition Shingles, Tiles, Wood Shakes & Shingles, Gutter Clean Out & Repair, All Flat Roofs; Hot Tar, Rubberized Torchdown, & Maintenance. We also do roof reports & inspections which are ideal for customers looking to sale or buy a home. Work in all East Bay, so inquire within to see if your in our work area. We make sure you are aware of every avenue possible when it comes to your roof. Bailey's Roofing is Better Business Bureau Accredited.
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Overall rating
66 reviews
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- Kenneth D.Walnut Creek, CA1711937Oct 10, 2023
Tried to request an estimate for new gutters but they said they're too busy to help. Why are you in business if you can't serve your customers?? Pity!
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Nicholas B.
Oct 10, 2023
What is the point of writing a negative review when we responded we are booked for the moment. We don't have openings until March of 2024! Best of luck to you sir! Ridiculous review!
- Stephen S.Clayton, CA05May 15, 2023
Cant leave a review about quality of work, because they never returned
my request for a quote. If your looking for a company that gets back to you
this might not be the one. You would think that if you wanted to establish
a list of clientele you would at least get in contact, and let the customer know
that you will follow up when time permits. I'll look elsewhere.
Only took an hour to respond to a critical review, Impressive. However it's
been a week and a half with no response, hardly immediately. But you have
plenty of customers, so I'm sure it's no big deal that I'm not one of them.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Nicholas B.
May 15, 2023
Sorry you feel that way after we've had the biggest storm season that the Bay Area has seen in years. Our voicemail message clearly says, if you listen to thouughly, that we will return your call when we are able to. Just because you do not receive a call back immediately does not mean we haven't received your request. It means that we are too busy to take on the work at the moment, also meaning the time to answer new calls. We've never made any kind of commitment to come by and take a look at your project to begin with. Therefore this review is invalid. There's no way we can keep up with the amount of work & calls that come in at the moment.
- Calvin E.Lodi, CA06Sep 18, 2023
Thank you Bailey's roofing for your most excellent integrity with working with us to fix a home inspection issue. They backed up their warranty with total follow through and most excellent communication. So impressive.
Helpful 0Thanks 0Love this 0Oh no 0 - Rachel R.San Jose, CA01346Oct 2, 2022
This is the second time we have used Baileys Roofing and we are so happy with the results. Previously we had a roof tile repaired and they came out right away in the rain to fix it! So thankful! This time we had our gutters cleaned, we had several leaks in the gutters that were patched and the downspout recut to fit against the home. Nick with Baileys roofing was very easy to get a hold of and the company is very professional. We would recommend them to anyone with roofing needs!
Helpful 1Thanks 0Love this 1Oh no 0 - Marina A.Walnut Creek, CA0124Jul 10, 2022
Nick and his crew provided excellent service installing a new roof and gutters in our two story house.
They're always on time and delivered what was promised and as initially estimated. We really appreciate that Nick didn't rush to finish the job and he actually was very patient and came back to install the gutters once new siding was completed and painted. Because of all these reasons we highly recommend Bailey's Roofing to other homeowners, We absolutely love the new roof and gutters. Last week we had some rain and it was very nice to see the gutters working. It's really good we got them.Helpful 0Thanks 0Love this 0Oh no 0 - Vicki L.Pittsburg, CA34201Nov 9, 2022
I would highly recommend Bailey's roofing to anybody in need of roof repair. They're very reliable, honest, and did an excellent job on the repairs to my roof as well as gutter cleaning. Their pricing is also very reasonable compared to other quotes that I received. I will definitely use them when I'm ready to redo my roof.
Helpful 0Thanks 0Love this 0Oh no 0 - May 27, 2020
Rating based on poor follow through. Contacted them for an estimate, sent someone out 3 days later (a Friday). Inspected, wrote a bunch of notes, took pictures, said "I'll send you an estimate in next couple of days".
I waited 4 days, called and was told "we only send estimates out on Fridays", so I gave job to one of the other two providers that gave me same day estimates.
Would have been nice if Nick had told me when he was here, 'it'll be a week before I can get you an estimate', I would have saved him the effort and both of us the time.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Nicholas B.
May 27, 2020
Apologies for inconveniences caused. We have a full workload to where we can't get to all customers the day they call, often we have to set up appointments out later in the week, and our response to messages may take a day or 2 as well. Our response regarding the written proposal actually was, we can only get written estimates out Fridays due to our staff availability and scheduling during the COVID-19. Our response is intended for any readers to know, our request is to be patient and understanding during this pandemic. There is lots of guidelines and procedures that must be followed for us to remain open and offer a safe service until this is completely over, once we are able to operate without any restrictions, we will be able to work at a more rapid rate. So far 99% of our customers are great & understanding during these unfortunate circumstances.
- Philip G.East Oakland, Oakland, CA0135Oct 27, 2021
I was skeptical after reading the reviews but they are true, most definitely the most difficult company to get a proposal with yet alone a phone call, the person who answers is useless and says she will forward the information. I was informed it takes 2 to 3 business days to respond. I requested a proposal October 4th through Yelp and didn't get one until October 20th I replied to the email October 21st with a follow up request and have yet to get a response. I attempted text email and call with no luck. As much as the company sounds promising on their quotes regardless of how "busy" it is that isn't a valid excuse. Save yourself time and energy and skip this company.
Helpful 0Thanks 0Love this 0Oh no 0 - John C.Concord, CA0104Jan 9, 2023
We recently bought a home in Condord, and we hired Bailey's Roofing to make repairs. He provides a repair warranty when selecting his business and fully honors his work warranty. Bailey's roofing has also provided leak repairs in a timely fashion. The last two crews he has sent out are the best! The crew lead is friendly, understanding, and helpful! I highly recommend using Bailey's roofing!
Helpful 0Thanks 0Love this 0Oh no 0 - Oliver N.Newark, CA5529Apr 22, 2022
Hired him to do repairs, he never showed up, always giving excuses or being a no show. I drive over an hour to get to the property, the least he could do is call to cancel. Don't waist your time on this guy.
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