Berkeley Eye Center
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Eye/Vision Exam in 9 reviews
Astigmatism Diagnosis & Tr… in 1 review
Computer Vision Treatment
Dry Eye Treatment
Review Highlights
“Victoria is great as well in assisting me with the reorder of my prescription and answering any questions I have.” in 9 reviews
“I received a phone call from Karen, the office administrator with Berkeley Eye Center this afternoon.” in 4 reviews
“It was so reassuring that even though Dr Hollas was no longer there, the service and great staff still was.” in 26 reviews
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67 reviews
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- Colin B.Houston, TX21651Feb 10, 2024
My son got a contact stuck in his eye right before school. No place else was open. We are not their clients. They took us anyway, treated him, and made sure he was OK. The kind of health care treatment I wish had as a normal experience in this country.
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Audrey M.
Feb 18, 2024
We appreciate your feedback! It was our pleasure to assist your son when he needed it the most. Ensuring the well-being of every individual is fundamental to our approach to healthcare.
- Sandy D.Houston, TX0212Mar 30, 2023
I've been going to this location for several years and always enjoyed the staff who were always very friendly. I recently went for a checkup and to get new glasses, but the place has changed. The staff is not friendly or really helpful. The doctor was really good and super friendly and the center is very aesthetically nice.
I purchased a pair of overpriced glasses and in two weeks they broke. I'm not hard on glasses at all. I took the glasses out of the case and when I opened them, the arm just snapped right off. When I called I was told that if they were still under warranty I would have to pay a fee of $25 and if not under warranty I would have to pay full price for repair or buy new frames. No apology, nothing. I was told they would call when the glasses were in, but after not receiving a call for 2 weeks, I called and my repaired glasses were in. I explained to the counter person that these glasses were defective and her response was a blank stare. She finally told she would report it to the office manager. I have not heard from the office manager.
I will not go back to this place, although it's super convenient. I've always known the glasses were overpriced, but I paid for the convenience of a one-stop shop. I've had better service at Wal-Mart.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Audrey M.
Apr 20, 2023
We are pleased to hear your experience with our doctor was a good one! However, we are very sorry to hear our standard for staff customer service was not up to par. We’d very much like the opportunity to hear more and address what occurred. Please give us a call at: (281) 944-2288 to speak with an optical manager so that we may better assist you.
- David D.Museum District, Houston, TX052Jan 26, 2023
I have been a client of Berkely Eye Center for almost two decades. I have used two different centers in that time based upon where I lived. Both Center's eye care services have always been nothing exemplary. They explained what was going on with my eyes and how to care for them as I aged. Just as important to me, the doctors and professional staff have been excellent. They were always respectful, kind, and courteous.
Helpful 0Thanks 0Love this 0Oh no 0 - Alicia G.Houston, TX7331Aug 19, 2022
From the ladies at the checkout desk to Dr. Obie I felt welcomed and very well taken care of. It was first time coming to this office and I can say this will be my permanent place of primary care. All my questions and concerns were addressed and even a game plan was made to ensure the health of my vision.
Helpful 1Thanks 0Love this 0Oh no 0 - Jul 25, 2021
For the first time in life, I needed glasses! With the help from the VA, I was referred to this eye center. Now, the location is nostalgia because it's in the mall...I went in as a kid.....and it's not the same. But the clinic is nice and the staff is friendly. The optometrist is like a nurturing fourth grade teacher during an exam and that was relaxing since I haven't been for an exam in....well...! From exam to prescription to glasses was a great experience!
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Audrey M.
May 9, 2022
Thank you for choosing Berkeley Eye Center, Rachi! We're glad to hear that your experience was a positive one. Our optometrists strive to provide a nurturing environment and we're happy to know that it showed through during your exam. Thank you for recommending us and we hope you'll visit us again in the future should you need further eye care services.
- Meagan M.Houston, TX13157Jul 14, 2021
Berkeley eye center has been my go to location for my eye RX and any eye issues. They also performed my Lasik back in the day. I trust them more than any other optometrist I've ever been to. Their doctors are welcoming and extremely knowledgeable. I'm always in and out fast and they have the best selection of glasses. All around the best in their field.
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Audrey M.
May 9, 2022
Thank you for your loyalty to Berkeley Eye Center, Meagan. We are truly grateful to have you as a patient and we appreciate the kind words about our team of doctors. They work hard every day to deliver excellent care and we're happy to know that it shows.
We're also glad to hear that you find our selection of glasses desirable. We take pride in offering a large variety of styles and brands so that each patient can find something perfect for them.
Thank you again for choosing Berkeley Eye Center! - Oct 27, 2018
So the background is that my eyes had been hurting and I had been having really painful headaches. So I went in already a little under the weather - the service from the time I spoke until the time I exited the office was warm and kind. I was even able to get in the same day thankfully. Nikki (Dr. Kokel) was amazing - her obvious passion for what she does shows as she is quite knowledgeable and very personable.
Berkley is conveniently located in the Park Shops so its convenient for those that work downtown.
Whether you need your yearly exam or just a new pair of glasses I would highly recommend coming here.Helpful 4Thanks 0Love this 3Oh no 0 - Gwen T.SoMa, San Francisco, CA31Apr 28, 2022
I had such a beyond pleasant experience. This was my first exam with Dr Obie and he is not only professional but incredibly personal. Picking glasses is always an event because I am a bit indecisive but team is always so patient and wonderful. I love my Rx sunglasses
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Audrey M.
May 2, 2022
Thank you for your kind words about Berkeley Eye Center, Gwen. We're so glad to hear that you had a great experience with Dr. Obie and our team. It sounds like you found the perfect pair of prescription sunglasses! Thank you for choosing Berkeley Eye Center and we hope to see you again soon.
- Kelly B.Houston, TX315Oct 4, 2019
Dr. Kokel is super knowledgeable and answered all of my questions. The staff is attentive and supportive and I was able to take care of my eye exam and purchase a new set of frames in an hour.
Would highly recommend.Helpful 0Thanks 0Love this 0Oh no 0 - Ceasar P.Oak Forest/Garden Oaks, Houston, TX2582Apr 29, 2019
I made an appointment during the lunch hour and was serviced in a very timely and efficient manner. I appreciated not having to fill out so many forms.
I forget the Tech's name, but both her and Dr. Chou were very attentive and made through the exam and consultation with a breeze!Helpful 0Thanks 0Love this 0Oh no 0
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