Berkeley Eye Center
Photos & videos
Services Offered
Verified by Business
Eye/Vision Exam in 41 reviews
Contact Lens Fitting in 4 reviews
Astigmatism Diagnosis & Treatment
Computer Vision Treatment
LASIK Consultation in 5 reviews
Emergency Eye Care Service… in 1 review
Cataract Evaluation
Contact Lens Exam
Review Highlights
“Alma and Brenda went above and beyond to make me feel welcome and comfortable from the moment I walked in.” in 18 reviews
“Caplan, Glenda, Jamie, Christina, TB, and others, Thank you once again for your kindness and compassion.” in 31 reviews
“Garza did an excellent job of explaining the whole process as well as answering and questions I still had.” in 33 reviews
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Ask the Community
Q:
Do you do video/phone consultations? My mom lives overseas. She's the patient.
A:
Thank you for your question, however we do not currently offer telemedicine consultations at this time.
Audrey M., Business Manager2 years ago
Recommended Reviews
Overall rating
243 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Ping C.Lake Jackson, TX04Feb 21, 2024
Dr. Chousdhary is very thoughtful, knowledgeable and warm hearted. Her surgical skill is very good and I am very happy about the results of blepharoplastry. The feeling of heavy eye lid is completely gong.
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Audrey M.
Feb 25, 2024
Thank you for sharing your experience! Our doctors are dedicated to providing thoughtful and knowledgeable care, and we're so glad to hear that our patients are happy with the outcome of our service.
- Elise M.Fairbanks / Northwest Crossing, Houston, TX19Feb 16, 2024
Berkeley Eye Center is the way to go! Every staff member is professional and caring. Ashley guided me through the entire process and created an amazing experience in which my questions and nerves were addressed. Dr. Caplan guided me through the entire procedure- painless and quick!
Each appointment was an easy in and out which was very convenient. Definitely recommend LASIK!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Audrey M.
Feb 18, 2024
We're so happy to hear that you had a fantastic experience at Berkeley Eye Center! It's great to know that Ashley and Dr. Caplan were able to address your questions. We appreciate your recommendation and can't wait to continue serving all our patients with top-notch care.
- Sep 30, 2023
WOW I don't know where to start with the exceptional care I received at Berkeley Eye Center. I started the process about a week prior and had the procedure done the next week. The whole process start to finish was a breeze. Ashley was great scheduling everything and communicating with me with any questions I had. Brenda was so helpful and friendly helping me through the process and answering all of my questions and concerns. On the day of the procedure, the wait was slightly longer than expected but I didn't mind. I knew I was in great care. They checked my vision again, visited with Dr. Caplan and he reassured me that the procedure would go smoothly. When it was my turn to go under the laser, I became very anxious and started crying. The staff recognized my concerns and reassured me and comforted me. The procedure lasted no longer than 5 minutes. They reconfirmed my instructions for after care and said they would see me in the morning. I can't recommend Berkeley Eye Center enough. Amazing staff who genuinely take care of you. Thank you for my amazing vision now!!
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Audrey M.
Oct 1, 2023
Thank you so much for your kind words! We are thrilled to hear about exceptional experiences at Berkeley Eye Center. Our staff and doctors strive to provide excellent support and address all questions and concerns our patients may have. We appreciate your recommendation.
- Engr H.Bellaire, TX0245Mar 29, 2024Updated review
Leslie is amazing for family optical needs including research & alternatives support & both for eyeglasses & contacts.
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Audrey M.
Mar 30, 2024
Thank you for the kind words! We're thrilled to hear that Leslie provided an amazing support. We really appreciate your feedback!
Nov 28, 2022Previous reviewthanks Leslie and Michelle and Elisa for your help today, and for your patience and follow up despite all the recent changes!
- Vera W.Corona, CA0167Jul 10, 2023
Words cannot express the level of gratitude I have for Megan Gundy's exceptional assistance in scheduling my parent's appointment. Despite it being after hours, Megan dedicated hours of her time to ensure we found the perfect time slot that suited our needs. Her professionalism and kindness shone through during the entire process.
Megan's commitment to providing outstanding service is truly remarkable. She went above and beyond, surpassing all expectations. Her dedication and willingness to help made a significant difference in our experience. It is clear that Megan is passionate about her work and genuinely cares about the individuals she assists.
I cannot recommend Megan Gundy enough. Her exceptional skills and unwavering commitment to customer satisfaction make her the best of the best. If I could, I would give her 10 stars without hesitation. Thank you, Megan, for your incredible support.Helpful 0Thanks 0Love this 0Oh no 0 - Cynthia S.Houston, TX875Feb 22, 2024
Dr Momeni is fabulous! Fits me with Scelera Lens for dry eyes and tests me for required eye tests for my medication. Optical center is also fantastic. Roni worked well to find beautiful, reasonably priced glasses. As well as adjusting to meet my needs.
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Audrey M.
Feb 25, 2024
Thank you for the wonderful review! We're delighted to hear that our doctor and staff members provided excellent service. We appreciate your support!
- Michael K.Westside, Houston, TX08Feb 21, 2024
Great care and support. They identified a serious issue and immediately worked to get me an appointment with a UVI specialist. That isn't an easy thing to do as those aren't just your average ophthalmologist specialty.
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Audrey M.
Feb 25, 2024
We would like to take the opportunity to thank you for sharing your great review of Berkeley Eye Center. We could not be happier to hear about positive experiences!
- Andy M.Downtown, Houston, TX01Mar 12, 2024
They called last week to confirm my appointment. When I showed up on time they told me my doctor had quit and they had rescheduled me for next week. I realize of course that a doctor's time is infinitely more valuable than a patient's but it does get tiresome to be abused like this.
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Audrey M.
Mar 18, 2024
We apologize for any miscommunication and would like to understand your situation as we have not had any doctors quit. Please call our manager directly at: 713-620-7609 so we can better address your concerns.
- Teresa G.Lake Jackson, TX1233Sep 29, 2023
My initial visit at the Berkeley Eye Center with my mom was excellent. The woman on the 4th floor had her post decorated by the staff to help celebrate her birthday. She graciously helped us with directions for our appointment. Right there we knew the staff enjoyed and respected one another.
While we had a short wait for our appointment I walked over to search for glasses. Immediately I was greeted and asked if I needed any help. Our wait for mom's appointment was brief so we moved on.
Every staff that we encountered was very patient with our slow pace for mom to walk from one area to the next.
During our wait time we could hear the staff talking with one another and they seemed to enjoy their job and respected one another.
Our first visit with Dr. Nguyen was excellent. He was very good at explaining his findings and or results from tests. We felt very confident with the next steps to mom's treatments!
2 weeks later we visited again and this time I went in to look for my glasses in between mom's test. Again I was greeted and asked if I needed any help. Roni was extremely helpful in my decision! She listened to my description of style and we ended up going with iGREEN. Such fun selection and I can't wait for them to arrive!
Thanks again!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Audrey M.
Oct 1, 2023
Thank you for your positive review! It's great to know that the staff went above and beyond to make our patients' visits special. We're also pleased to hear about our doctors providing clear explanations and our opticians being helpful in finding the perfect glasses.
- Sharyl H.Houston, TX01Dec 29, 2023
Most unprofessional staff - surgical consultant- very unaccommodating. basically our way or the highway. Cancelled my cataract surgeries. Do not recommend at all.
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Audrey M.
Jan 8, 2024
We're sorry to hear about your experience with our scheduling process. We strive to accommodate our patients as best as we can, but it seems we have failed to meet your expectations. We apologize for any inconvenience this may have caused you and will take your feedback into consideration for future improvements.
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