Beyond Landscaping

So happy with the quote this firm gave us, and for the excellent coordination, design and installation from Gavin and crew on the job they did for us. Highly recommend them, from start to finish.

If I could give a worse review I would. I had to pester and pester for months just to get them to respond. They broke a stone off our retaining wall and I literally had to beg them to fix it so I could pay them and still nothing. They finally came out and within an hour it had fallen off again. When I followed up for the second time they claimed they never broke it in the first place. I gave up and am just paying them so I can end this nightmare. We have dealt with many renos over 23 years involving every type of skill and have never experienced anything like this.

The people doing the work were great, professional and courteous, if you don't have time to do the job don't accept it!!

My neighbours are very grateful that my boulevard has been cleaned up. Nick and Ben did a great job - quick and courteous. Took a couple days to get a quote, but the wait was well worth it.

I will NEVER recommend for anyone to deal with this company!

First and foremost, there was zero follow up post completion, which was considered a large residential job. In fact, the first time I have heard from Cory (owner) was when he reached out to be paid. They could not reconcile the project scope to the final result.

Look at the other one star reviews. Seems pretty accurate to me

We did a big project for our backyard with GLB, which included artificial turfing as well as a custom built in around a hot tub. Overall we were happy with their services, especially the customer service. Aaron who was in charge of our project was a fantastic person to work with and he went above and beyond to make sure we were happy. We especially appreciated the fast and reliable communication we got from Aaron, who also made sure every detail we were after was taken care of. However, the project did not finish on time and it took an extra 5-6 weeks to complete. They also ran into some issues with our irrigation system but were able to fix them. Overall, we would recommend them!

We had a patio installed by this company in October 2021. We had problems with them in more than one way.

Before the installation of the stones, a couple of trenches had to be dug for better drainage. Our security cameras told us that took no more than 45-50 hours between three workers, which ended up being the first problem as we were charged for 104 hours at the end and no amount of trying to reason helped Cory the owner to back down. Added to that, the drainage they put in ended up not being effective and we had to use a sump pump to deal with the overflow. Ultimately, another company had to be hired to remedy the drainage problem.

One of the other problems was regarding the polymeric sand that was supposed to provide a seal between the stones. To our untrained eye it was evident from the start that the sand hadn't set properly but we were told it was going to happen over time. We took their word. About a month later, we had a flood in the basement which we were told was caused by two reasons. One was that the sand had indeed not done its job of sealing the gaps between the stones and the other was that seals around the patio doors had been broken during installation of the stones and should have been redone. Not only were the seals not replaced by Great Lawns but it was never even brought to our attention, and therefore we had two very large surfaces completely exposed to water. When we called and explained what had happened, Richard from the company came and added some polymeric sand at which point, we thought we had remedied at least part of the problem, but we were wrong because we had a second flooding in the exact same way and we noticed the new sand hadn't set either.

We also had to hire someone to fix the paving stones on the side of the house, where the Great Lawns workers had wheelbarrowed in the new stones, causing the area to drop about 2 inches, which in turn started a pooling problem.

When we emailed Cory, and explained the damage their work had caused, he replied on Feb 20, saying "this email is a little unjust" referring to the problems as "these small issues" and that "Richard will call you early next week to go over the details of your email". We never heard from them.
A week after the last email, we gave up on this company having the knowledge or desire to remedy and contacted another company that came and removed all the initial sand, replacing it with sand that actually set this time. We were told the sand Great Lawns had used was cheap quality, inferior sand. Even though Cory denied this, the proof was/is in the end result.

What Cory insensitively referred to as small issues ended up costing us an additional $10,000.

They must have been too busy this summer. Long periods of time between tasks. Nothing ever looked complete. Best communication was when they were looking to be paid - otherwise, a really frustrating experience.

Very reliable Company. Great crew, always do a great job!
I couldn't get any reply from the competitor but this one gave me a reply and a free estimate promptly. Happy to be doing business with them.

I had a mountain of leaves and jammed gutters, and couldn't handle the job myself. Cory and his team jumped in (on the same day!) and took care of my yard, gutters and even the leaves on the street! They were professional, efficient and quick. I'm very careful about providing people access to my home and yard, and I had no issues with inviting Great Lawns & Beyond to take care of my place. They did a GREAT JOB, and I would recommend them 100%. Thanks Cory!