Big Bowl

The whole enchilada !!!
Here at Big Bowl Lincolnshire:
ESTEEMED server Mike R and
uber mgr Eric Lagenfeld
are both a credit to the worthy and delicious ' Lettuce Entertain You'
Mr Ritchie Melman (sp) Empire !
Sincerely,
- John p. Garrett, Esq.
AdAstra, LLC

The only positive thing about my experience was that we were seated without a wait.

We were there for my birthday and it was documented in our reservation. Our server was very slow, he never asked if we were celebrating anything and on top of that he got my order wrong.

I ordered Thai yellow curry with tofu and it came out with chicken. By the time they remade my food the table was finishing theirs. I ended up packing up most of it to go.

Usually when a restaurant screws up they will comp.the meal or discount is or comp an appetizer something. Instead when the bill came the incorrect entree was on the full price and there was an added 3% restaurant service charge.

My husband and I have always enjoyed Big Bowl, and it was one of our first dates. We agreed that after our terrible experience tonight this will be our last visit there. The manager and what I believe was the GM was there too and no one asked how our meal was when we left, or offered an apology when they brought the correct meal. A truly disappointing experience.

This was our first opportunity to use gift cards the restaurant had sent us to compensate for our previous ummm ... misadventure here. At least this time our server was more attentive. Our meal began with vegetable wonton soup. It was surprisingly meh, on the bland side. The peanut chicken egg rolls were comparable to the Cantonese neighborhood restaurant version. Well, at $10.95, they'd better be.

The three of us ordered various beef dishes. On our previous visit, the runner plunked our entrees down without asking who ordered what. Well, guess what? This time, the runner plunked our entrees down without asking who ordered what! There were a couple anxious moments until we got the similar-in-appearance dishes sorted out. All contained an excess of sauce but were otherwise very good. Well, at double the neighborhood chop suey joint prices, they'd better be good.

On our previous visit, the server neglected to process our Frequent Diner points. I had to email the restaurant manager and then follow up with a reminder before this was finally corrected. Well, guess what? Once again, the server neglected to process our Frequent Diner points and I had to email the restaurant manager. But this time, it took 3 emails and 12 days until the points were finally credited. Holy crapola, Big Bowl managed to duplicate our previous experience almost exactly!

I think Big Bowl's rating of 3.5 stars is very accurate. The restaurant can be summed in three sentences: Service was great, food and ambiance was mediocre, and prices are high. Our waiter was great and very attentive, and there was definitely no complaints there.

I ordered the dumpling wonton soup as appetizer. The soup was actually really good and I definitely recommend it. For the mains, we ordered Mongolian beef and kung pao chicken and I got 1 alcoholic drink. Both entrees were very flavorful but way too salty. I had to order an extra bowl of white rice to balance out the salt and couldn't finish.

All in all the bill was $95 including tip, which is pretty hefty for two entrees, an appetizer, and a drink- and portions weren't even that big. I see complaints on here about the prices and definitely agree. I overheard the family in table next to us complain about the prices as well as they got the check.

Came for a birthday and was happy to see the make your own stir fry is back! I got mine with shrimp & teriyaki sauce. It was so so good! I was blown away by how much shrimp there was! So tasty! They also gave a dessert on the house for the birthday which was another nice surprise!

Big bowl is another garbage lettuce, entertain you restaurant. Food is awful there. Will not return ever.

Great service, great food; some of our party ordered an entree and some went to the stir fry bar; all the food was excellent; an enjoyable experience. (Don't blame the server for the automatically added 3% entertainment tax. I noticed other customers complaining about it....It is not the servers' doing. Just request that they take it off the bill, and they gladly will.)

Unfortunately, the "Big Bowl" has joined its "Lettuce Entertain You" corporate sibling "Wildfire" in scamming its customers with 'hidden' 3% surcharge, see the attached photo and related review at https://www.yelp.com/biz/wildfire-lincolnshire?hrid=Ry_zMdXQ_iaSrb5oDEwsmw. Translating the message to plain English, it means this: "Inflation affects us as everybody else. Instead of honestly increasing prices and showing them on the menu, we decided that our customers are particularly stupid and gullible, so we will sell them $20 dish and charge them $20.60. Hope they will not notice."
The food was decent except for the hot-'n-sour soup, which was bland and contained undissolved clumps of starch. Generally, prices at
"Big Bowl" are higher than in comparable oriental cuisine establishments. The decor is clean, but somewhat dated.

Ahí Tuna Bowl was good overall. Small amount of rice. Tuna itself was good. Spicy mayo was the winner. Seaweed salad was delish. Sweet glaze wasn't that appreciable. A little pricy for a poke bowl. Service was excellent and professional.

Went as a group of 4 with my coworkers. We made a reservation and arrived right at opening and were promptly seated. The space started to get busy so I would suggest the reservation.
I ordered the Big Bowl Chopped Salad. It was just okay. Not bad but nothing to write home about. I feel it was a bit overpriced at $17 but I wasn't paying. My coworkers enjoyed their food so I will give them another try with a different menu item.