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Review Highlights
“They were incredibly friendly, professional, and efficient in delivering and building our furniture.” in 3 reviews
“They were even kind enough to make sure that damage on a piece of furniture was not done in transit (it was pre-existing damage).” in 3 reviews
“Very professional and prompt, didn't mind waiting a few minutes for me to get home.” in 2 reviews
About the Business
Business owner information
Steven R.
After a successful stint handling small moves around the University of Memphis campus for friends and students, founder Steve Reed realized that the word-of-mouth attention generated by his services validated the need to create his own moving company - one focused on putting the customer first. With former college baseball players filling most of the staff lineup, Big League Movers was born. The name, not only applies to the company's Major League Service, but it also served as a bit of a joke among those early employees. They all had ambitions to make it to the Big Leagues, so Steve simply created a Big League they could go to. The company's strong focus on customer service has paid off time and again. In 2008, when other moving companies were showing a loss due to the downturn in the market, Big League experienced gains. After just three years in business, Big League Movers expanded to Atlanta with one of Big League's top movers - Jeff Coletta - leading the new branch. Today, Big League Movers is a fully licensed, bonded, insured, and BBB accredited, full-service, award-winning company serving both residential and commercial customers.
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Overall rating
94 reviews
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- 169288189Oct 20, 2023
Moved from Millington to Memphis, and the guys showed up. They were super nice and professional. For an hourly service, they were really fast in pushing up my furniture. I only had them move my big furniture that I did not want to move myself, but moving isn't cheap. I would hire this company again. They were super helpful the entire time, even prior to the move. Only weird thing was that they wanted you to do a review on Google before they left, I would have given them 5 stars anyway, but it felt weird to be asked that.
Helpful 2Thanks 0Love this 0Oh no 0 - 60126578Oct 12, 2022
I'd like to personally recommend the guys and gals over at Big League for all your moving services and needs here in the Mid-South! This is my second go round using this company and I've had exceptional service each job! They are careful, considerate, helpful, and professional! They follow instructions with ease and make your moving process easy! It's always a good time with these guys! Shout out to Erek and Malone for coming through again in the clutch! Thanks again Big League!
Helpful 3Thanks 0Love this 1Oh no 0 - Brooke G.Memphis, TN13119104Apr 3, 2023
These guys saved the day!!
First off, let me start with telling you how respectful and courteous the guys were. They arrived on time, worked together, wrapped everything and moved it without harming any of my furniture or the house.
These men are gentlemen! They were incredibly polite and friendly! They moved quickly and diligently - no time was wasted! My boyfriend was impressed with the amount of care these men took - they treated all of our furniture like it was precious!
The thing is, these guys saved the day! I was set to move 3/31 with another moving company - that other company refused to move my furniture and left without helping! I was in a bind! I called 3/31 at 5pm and I had this amazing crew at my house 4/1 at 8 am.
The other company (yuck) had mean men and they were rude.
Big league movers hires gentlemen! Go with big league and you will not regret it!Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Veda K.
Apr 3, 2023
Hi Brooke! Thank you so much for leaving this review. We really appreciate your review. Thank you for your support.
- Talia P.Memphis, TN870295Mar 13, 2023
Movers and moving are EXPENSIVE!!! I moved at the end of January. My items were in a storage unit - all boxes and items pre-wrapped. The movers, Deangelo, Kadarius and Deon made my move a little less stressful that day. They moved all of my items in 3.75 hours with 3 movers - and for efficiency my dad and I helped move a few items. And I had over 45 boxes plus furniture and appliances. I had a few moving blankets that I pre-purchased on my own to protect my furniture, the movers mistook them for their own. I called them back and Jim personally returned them to me. If I had to move again, I would definitely call Big League Movers. But I definitely will have to save all of my little coins to have $239/hour.
Helpful 2Thanks 0Love this 2Oh no 0 - Lenox W.Memphis, TN1194May 22, 2023
They had great communication, arrived on time, were friendly and fast! Would recommend them for moving anytime.
Helpful 0Thanks 0Love this 0Oh no 0 - Donna S.Memphis, TN01Sep 25, 2023
Book with Jody was easy. The movers were on time, friendly, and polite. Seemed a little pricey but did not shop around first. I would recommend.
Helpful 1Thanks 0Love this 0Oh no 0 - David N.San Francisco, CA01Oct 19, 2023
We had 7 pieces of furniture to move from various rooms to other rooms in our home. Nothing would be hauled away and nothing had to be moved very far within the home. They gave a quote for minimum fee and when the fee was exceeded while at the home, no one shared at any point that the fees would have to be increased till the final bill came. They charged us $700 to move pieces in our home around to various rooms. We ask for some negotiated "meet in the middle" and the operations director basically said "it is what is". very pool customer service and makes me wonder if living in a nice home in Germantown has anything to do with their pricing. Be warned!
Helpful 0Thanks 0Love this 0Oh no 0 - Rory Mills S.Memphis, TN02Jul 5, 2022
Hiring Big League Movers was a tremendous, unforgettable, and extraordinarily calamitous error. I would advise everyone to avoid them at all costs, as, in our experience, the stress of moving was compounded exponentially by their presence. If only we had known beforehand. But they came highly recommended, and the Google reviews seemed uniformly good.
We were moving from a one bedroom apartment, around 500 sq ft, sixth floor. Our movers arrived around 4 PM, and finished around 10PM, at $206 per hour. This included a work stoppage of 45 minutes so that the movers could "get a little strategy together". This was shocking, as it took half as much time for Two Men and a Truck to move us into the building.
Even more unbelievably, we later heard from our neighbors that our belongings were strewn all throughout the lobby of the building and the hallway of our floor, with complete disregard for the other inhabitants. After the truck was loaded, I attempted to address my concerns with the head mover Joe. He was totally unreceptive to my concern, which finally prompted me to remark that this was the worst experience I'd ever had with movers, to which he replied instantly and with malice, "this is the worst experience I've ever had with a move."
At this point the goal became getting our belongings out of their truck and getting them away from us as quickly as humanly possible.
Upon arrival at our new residence, the movers began unloading boxes onto the patio. While they carried the heavier furniture into the house, they left the boxes for us to move ourselves. So, at 9PM on a weeknight, my family and I became an unofficial part of the Big League Movers team. It was simply beyond belief. When I remarked to the movers that I had never been expected to participate in this way before, they informed me that since this was their first day on the job, they didn't know exactly where they should be taking the boxes. The clearly labelled boxes. Hand to god.
Upon inspection, we discovered that they badly damaged our leather couch, along with an heirloom bookshelf with a now badly split back, a 2-inch chunk out of the frame of a 7 ft mirror, and surely more not yet discovered. I was so wearied by this point that I refused to sign the close out paperwork Joe presented me with. Upon this, he, an employee of Big League Movers, began swearing at me, increasing the vitriol in an attempt to rile me further than the complete and unassailable incompetence of he and his cohort already had. I carried the last piece of furniture from their truck myself, in a flurry of insults and taunts, and then they sped off, in an enormous moving truck, down our driveway and into the night.
Big League attempted to compensate us, by offering their services, such as they were, for free. But our belongings are still damaged. And the memory of the horrific experience remains. My partner later mentioned that, several days before the move, Big League contacted her with the offer to add an additional person to the moving crew, for an additional fee. She agreed to this, but had she not, they would have sent only two guys. And I have every confidence the "work" would still be going had she not agreed to the addition of the third man.
Altogether a rank and totally unprofessional experience from top to bottom. I will not soon tire of pleading with anyone who'll listen to avoid these people no matter what, as I hope you will.Helpful 2Thanks 0Love this 0Oh no 0 - Mar 28, 2022
Our movers did a GREAT JOB. They showed up on time, stayed longer than expected and were efficient and friendly the entire time. They were able to wrap and move everything without breaking anything as our previous movers did, I would definitely use them again. Thanks Anthony and Haywood for all your hard work...
Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Rachel D.
Mar 28, 2022
Wow thank you so much for your kind words! It is our absolute pleasure to provide 5 star service to our customers and treat your items like our own. We appreciate you choosing to use our small business. It really means a lot!
- Aug 6, 2021Updated review
The people came and fixed my floors like they promised. If only they didn't have to do it in the first place.
Helpful 0Thanks 0Love this 0Oh no 0Jun 30, 2021Previous reviewThey called me about 20 mins before they made it to my place and was pretty on time. My appointment was in the morning they were supposed to come between 8-10am. And they arrived at 8am on the dot. The 2 young men were very efficient and moved pretty quickly. They had good manners and were pretty nice. I had nothing to complain about except when they moved the things into the new house, I realized a few scratch marks on my hardwood floor. When I mentioned it to their manager, the manager said they will have someone come out to fix it. So I'll update my review after they fix my floors. It took approximately 3 hours for them to move all my things, from start to finish. Not bad.