Bluegrass Company
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Floor installation
Floor repair
Deep cleaning
Move-in or move-out cleaning
Floor refinishing
Floor restoration
Maid services
Regular home cleaning
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About the Business
Business owner information
Kevin I.
Locally owned and A+ Rated on the BBB website. We stand behind our work 100%. We AIM to please and treat each home as if it was our own. Fully insured and Top-Rated by Central Kentucky residents. Family, pet, and eco-friendly carpet, rug, tile, hardwood & upholstery cleaning company serving the Greater Lexington KY area. We also install, sand, stain, and refinish hardwood floors.
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Overall rating
7 reviews
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1 star
- Andrea W.Lexington-Fayette, KY01May 11, 2023
The crew of 2 arrived as scheduled, I would add their names but they never introduced themselves, not even a hello when they walked in. What was really shocking was that they didn't put paper booties on over their shoes. Or in the case of one technician, enormous combat boots. They repeatedly walked in and out of the cleaned rooms in their street shoes/boots. They didn't put anything under the legs on furniture that wasn't being moved. Nor did they put any type of covering on the hardwood floor between the front door and rooms being cleaned. The distance of about 20 feet.
As far as carpet, the cleaning was satisfactory. We have animal stains that they diligently tried to remove but were unsuccessful. These were old stains so I can't fault them. There are too many carpet cleaning companies in Lexington, I can't recommend this company to anyone.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kevin I.
May 20, 2023
Thank you for bringing this to my attention. After speaking with the technicians I feel confident that they did in fact introduce themselves and even asked how your day was going.
The technician that offended you with her "combat boots" had previously been on another appointment and her work shoes got soaked. Who wants to work in wet shoes? I do apologize that her footwear offended you.
As far as the techs walking on clean carpet I am going to have to just take your word for it. All of our training involves cleaning the farthest room first and working our way out of the property. This is the first case I've heard of our techs walking on clean carpets.
Hardwood floors are to be mopped when exiting the property. Also working from the farthest point to the door. They did mention how you complained about the price which made them feel a bit uneasy. Even after giving you a discount, I think they just wanted to get out of there.
I don't really understand the rating. You did comment that the cleaning itself and on-time arrival were satisfactory but only granted us 1 star? - Annie E.New York, NY0283Dec 28, 2019
Great job and really made sure it was done right! Took care of my parents basement that our family dog had #1 all over, looked so amazing afterwards like new carpet and the smell is completely gone. Flexible scheduling and fit me in after the holidays. Thank so much guys, highly recommended!
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Kevin I.
Apr 27, 2021
Thank you for your business. It was a pleasure working for you and we look forward to providing you many more years of 5 star cleaning services.
- Selekta P.Lexington, KY5851026Sep 14, 2017
I had the privilege of contacting the owner Kevin for a quote on carpet cleaning services.
He was very helpful and thorough with wanting to know what I wanted to have done and what he could do and would charge for his services.
His arrived promptly on time and did their job very well. His was friendly, professional, and courteous
I highly recommend his servicesHelpful 1Thanks 0Love this 0Oh no 0Business owner information
Kevin I.
Apr 27, 2021
Thank you for your business. We look forward to providing you many more years of 5-star cleaning services.
- Rhonda B.Lexington, KY051Jan 16, 2018
I'm thrilled that I found Bluegrass Cleaning Company for my carpet and upholstery cleaning! I have been very pleased with their service. They are polite, on time and do a great job every time! When they are finished my carpets look great and are completely dry in just a few hours. I am a repeat customer and even had them do my in-laws carpets with great results! Kevin, the owner takes pride in his work and treats your home with care.
Helpful 0Thanks 0Love this 1Oh no 0 - Y S.Lexington, KY38238125Aug 10, 2017
The nicest people! They did a fantastic job on my carpets. I will definitely have this service again. I spent more than I expected, but it was worth every penny. My carpet looks brand new and smells great. Seriously happy I found Bluegrass Cleaning on Yelp.
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Kevin I.
Apr 27, 2021
As a family-owned business your support is greatly appreciated. We look forward to providing you many more years of 5-star cleaning services.
- Josa H.Lexington, KY021Nov 9, 2016
Bluegrass Carpet and Upholstery Cleaning did an awesome job cleaning our carpets in our office building. It really made the place look and smell so much better! They were very quick and easy to schedule and extremely friendly. They came back at no charge when we felt as though one office didn't smell as fresh as it should after deodorizing. I highly recommend them!!
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Kevin I.
Apr 27, 2021
Thank you for your support. We look forward to providing you many more years of 5-star cleaning services.
- Kris G.Lexington, KY425Mar 24, 2016First to Review
Have had Bluegrass clean for us several times over the past few years. Always timely to arrive, thorough cleaning and great results. I never call any other carpet or upholstery cleaning services anymore.
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Kevin I.
Apr 27, 2021
It's always a pleasure working for you. Thank you for your continued support. We look forward to providing you many more years of 5-star cleaning services.
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