Busy Bee Septic and Excavating
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Services Offered
Verified by Business
Septic System Repair in 5 reviews
Sewer Line Repair in 2 reviews
Distribution Box Repair
Drain Field Installation & Replacement
Septic System Maintenance in 4 reviews
Distribution Box Installation & Replac…
Drain Field Inspection
Drain Field Repair
Review Highlights
“Vinny jumped out of the truck with Nicholas and they handled the entire situation immediately.” in 7 reviews
“I didn't even know where my septic tank was located, but they were able to find it quickly.” in 5 reviews
“We had an emergency this evening our septic needed attention - when toilet flushed it was going into our basement.” in 4 reviews
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About the Business
Busy Bee provides expert septic, sewer and excavating services throughout Orange, Dutchess, Ulster, Sullivan and Rockland counties.
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Recommended Reviews
Overall rating
17 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Jason L.Santa Rosa, CA3143Dec 25, 2023
Five Stars! Busy Bee Saved Christmas! The one call I'd never imagine to make, our septic tank was completely backed up and overflowing on Christmas Eve 23'. Family of 12 packed into the home and dirty water pouring out of the basement and garage door! It was quite the scene!
I called around to four different septic pumping services and, while I got the runaround, none of them were able to assist me for this particular situation on Christmas Eve. I kept searching and stumbled on Busy Bee and Joleen answered and handled my call immediately. Apparently, I wasn't the only emergency in the area and Busy
Bee was addressing other emergency calls before me. Joleen passed along my information and they got back to me within 10 minutes and told me they would come directly over with the pump truck and excavator and handle my situation immediately after their current call.
Sure enough, the truck arrived within an hour!!
Vinny jumped out of the truck with Nicholas and they handled the entire situation immediately. They pumped our septic, fixed the clog, and cleaned up and had the house back and running in no time! We seriously cannot thank this team enough! Extremely kind and knowledgable! I honestly couldn't have imagined a better service for this situation. They were exhausted from the long day of emergencies and still handled ours without any complaints or attitude! Thanks again! Thank you for saving Christmas!Helpful 0Thanks 0Love this 0Oh no 0 - Ed B.NY, NY578May 22, 2023
Very professional
They arrived on time,
Very knowledgeable on septic systems,
Explained everything in detail,
Clean an efficient,
A little pricey but definitely worth it
Highly recommendHelpful 0Thanks 2Love this 0Oh no 0 - Kristina Q.NY, NY915075Oct 12, 2022
Britney in the office is incredibly sweet and helpful, and the tech who came out and helped us (Mark), was very friendly. We had a septic/main line clog emergency, and they got someone out here the same day. They gave us a broad timeframe, and they also sent a text when they were on their way, which we appreciated.
Long story short, they get the job done, and we feel they charge a fair price. We'll be using them again!Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Vincent R.
Nov 16, 2022
Thank your for choosing us to perform your service, we are glad we were able to assist you!
- Daphne H.Kailua, HI734Jul 28, 2023
Busy Bee and specifically Vinny was amazing! I started calling for urgent service late Friday afternoon and he was the only one out of more than a dozen calls to answer and set up an appointment immediately after our septic tank backed up. Highly recommend this business for all your septic needs!
Helpful 1Thanks 1Love this 1Oh no 0 - Eric K.Los Angeles, CA85185Nov 16, 2022
This is my first time owning a home with a septic tank and Busy Bee's guy was courteous and helpful in explaining the process and passing on best practices for maintaining a healthy system
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Vincent R.
Nov 16, 2022
Thank you for your review! We appreciate your business and the opportunity!
- Sean A.Newburgh, NY853115May 8, 2021
After over 20+ years using the same septic company, we found ourselves in a real bind and needed immediate help. Although we were dedicated to using them year after year, they were definitely not looking out for our best interest or taking into consideration that we've been long time loyal customers who've sent people their way.
Luckily a friend of ours suggested I call Vinny at Busy Bee Septic & Excavating.
They accommodated us immediately and because they had an opening, there was no astronomical emergency fee, even though there normally would have been one!! The quality of their work was over the top better as well as the pricing. The technicians, Jason and Mark were more knowledgeable, more efficient and helpful going forward to keep our tank healthy in the future. If your septic is need of servicing, call this company!!! You won't be disappointed. My parents are already sold by the before and after pics of the work they did here. (If you want to see for yourselves, I'll pm them to you.)
***I forgot to mention that they did all of this without complaint in the pouring rain!!!***Helpful 0Thanks 0Love this 0Oh no 0 - Feb 17, 2021
Busy Bee is incredible! Vinny is incredibly responsive and he sent out two super knowledgeable technicians (shout out to the absolute best, Big Jim and Dwayne (Black Magic!)) who answered my thousands of questions and helped me understand my shitty septic system. Looking forward to hiring them again, cannot recommend them enough!
Helpful 0Thanks 0Love this 0Oh no 0 - J R.Los Angeles, CA019Oct 7, 2022
When I called Busy Bee because my septic system was backing up they arrived in less than two hours. I didn't even know where my septic tank was located, but they were able to find it quickly. In addition to clearing the blockage, they recommended some upgrades to my system and explained multiple options to me. Their prices were very reasonable and they did a great job. Thank you!
Helpful 0Thanks 0Love this 0Oh no 0 - Michael S.Co-op City, Bronx, NY111Apr 8, 2021
Second time I've had busy bee very professional and courteous, vinny is exactly what you look for in a great worker no bs and let me know the deal will always do business with this company
Helpful 0Thanks 0Love this 1Oh no 0 - C L.Goshen, NY01Mar 22, 2021
We had an emergency this evening our septic needed attention - when toilet flushed it was going into our basement. Vinny from Busy Bee came over and immediately addressed our septic issues. He was very professional, knowledgeable, and after pump out he went through system to be sure everything was running properly and even offered advice. Highly recommend Busy Bee!
Marc & CathyHelpful 0Thanks 0Love this 0Oh no 0
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