Chicago Sewer and Drain Professionals

Thomas and his crew did a replacement of a section of my clay sewer pipe 2 years ago. I paid $4,500 for a replacement clay pipe about 3 feet long to be installed under my basement floor. They were on time and did the work very quickly. Upon seeing their camera inspection of the newly repaired pipe section, I was very concerned about the misalignment of the connections to the old pipe. There is an approximately 1 to 1-1/2 inch skew in the connections on either side of the repair that is very visible (i'm including their video in my review). My concern was that it would cause the pipe to eventually become clogged and/or leak around those connections. I expressed those concerns to Thomas, who was very steadfast in his assertion that the work was "exemplary" and that there was no reason to be concerned. The video in my review clearly shows very poor connections of the repaired section. I have no idea if there are any leaks into the surrounding ground potentially causing damage or shifting of my foundation, and only time will tell. There are three other important things to note: 1) The picture (included in my review) that Thomas sent me of the repair was in my opinion purposely obscured by dirt and gravel (just at the connections coincidentally) to prevent me from seeing how misaligned the repair was before they backfilled the hole. 2) They did a really bad job of filling the excavation back in, requiring me to fill it in with concrete again myself in order to replace the flooring level. 3) One of his employees stole my screwdriver. I asked where it was and he pretended to have taken it by mistake, however they weren't doing any work that required a screwdriver at that time and my screwdriver was a distinctive expensive one that you couldn't mistake for any random screwdriver. Thomas even said "these guys have sticky fingers, you can't leave anything lying around". I'd recommend if you hire this company, you put away any valuables when his team is there, and check the work yourself before it's filled in so you don't have to worry about future problems.

Excellent service given by Chicago Sewer And Drain professionals Inc.
I was having an issue with the drain in my utility room. I called Chicago Sewer And Drain and they came out in a very timely manner David. and his partner Listened to what I thought the problem was. They looked at the situation and made the proper suggestions to me. David told me the fee up front. They went to work on the problem. I like the way they worked as a team helping each other along the way. The job was completed with efficiency always keeping me informed along the way. I would highly recommend them. Excellent customer service.!

Came out quickly. Attempted to flush pipes. Catch basin full of muck including a lot of bricks. In order to get to sewer line, they needed catch basin cleaned. He called another company, set it up, catch basin cleaned. They then flushed the pipes. Catch basin needs tuck pointing on interior. Handling now.
FABULOUS!

First time dealing with sink pipes and corrosion. I found this company on Yelp and I spoke with 4 companies total. Thomas picked up my call, looked at my photos, and shared his recommendations. He was transparent, explained the reasoning for his recommendations, and worked with me on my requests. Same day...David and William came out for the service. They inspected all of my sink pipes, shared their observations, and worked on what needed to be replaced. The three gentlemen answered all of my questions.

I highly recommend this company to anyone who needs a plumbing service. They were responsive, professional, efficient, patient, and thorough. I'll be working with Chicago Sewer and Drain Professionals again. Thank you, David, William, and Thomas!

Chicago Sewer and Drain Professionals have now come through for us twice. They took the time to properly diagnose a pump drainage issue when every other plumber I called only wanted to address the symptoms, not find the cause. We were so happy with the pump drainage resolution, that we called them back about a slow drain in our kitchen sink only to find out through Chicago S&D's help that the previous owners of our house had been dumping grease down the drain for decades. They're quick, friendly, clean up after themselves, and the pricing I got for the pump drainage issue was comparable to other quotes I'd gotten for that, but the difference is these WANTED to find the problem, found it, and fixed it perfectly. I won't call anyone else anymore

I give them high marks for being thorough, very responsive, had a competitive quote, and I really appreciate the window they promised to arrive in was a 30-minute window, where most plumbers gave a 2-hour window.

I would use these folks next time I have a need for a plumber.

My wife came home to an inch of water in our basement after work. After consulting a water restoration guy he recommended I call a plumber. After calling Chicago Sewer and Drain, the dispatcher returned my call within 10-15 minutes. Thomas and his crew came out and fixed my issue the same day. It was a clogged sewer line that caused the backup. Thomas was incredibly patient and detailed in his explanation of the issue (and of how the plumbing in my house works!) He sent me photos and videos of the issue because I couldn't be on site with him. I would highly recommend Chicago Sewer and Drain to anyone!

fast, fair, professional - best sewer/drainage experience ever!

I discovered this business through Yelp in an emergency situation. Our basement was flooding due to blockage of the sewer/drain pipe. I received a response to my inquiry early in the morning and had an appointment not long after. David and the team determined the probable issue quickly and were able return to fix it by mid day. He told me from the start what the cost range would be, depending on whether they needed to unclog from two places or one, so when they need to go to the second option, I already knew the cost and could agree quickly.

I highly recommend this business!

These guys are top notch. The basement of our 6-unit building had flooded due to a collapsed catch basin.
[Other plumbers we had take a look said we needed to get rid of the catch basin, and their solution for where all the water would go that the catch basin would normally contain was... to redirect the downspouts off the building. To where? oh, the alley and/or the front of the building, all of which is essentially a giant concrete slab. Okay....]
CSADP were the only ones we called who talked us through the option of rebuilding the catch basin. Expensive, but not outrageous and certainly less than tearing up the entire basement to reroute the plumbing drain system substantially and bypass the basin. The service was timely, on budget, courteous, and thorough.

Did not help in my emergency!!!!
Take the emergency off your advertisement!!! Not a good number to call if you need them now