Cowboy Plumbing Services

Great service and came on same day as I called in. Very professional plumber and fixed my issues. Charged me a lot less than what was quoted too.

They gave me a quote in writing, but refused to give me a break-down of the costs for materials and the costs for labor. They said, we don't do that. Then, I was ambushed by the owner and he accused me of being rude. I do not understand why they did not want to provide standard information on a quote. I felt like this was very shady and the owners over-the-top reaction was scary.

We're out in the country and woke to a leak under our kitchen sink. We contacted Cowboy Plumbing. A person answered immediately and scheduled a service time. The service person arrived early, identified the issue, made the repairs and was very professional the entire time. Excellent service!!

I called Cowboy plumbing to repair an outside faucet and felt that they did it for a fair price. I recommended them when my Daughter had a disposal replaced. It was on a Saturday morning when she called them. They told her it would be a 175$ service call, but they would deduct that from the cost of the service. When they billed her that afternoon, they said they couldn't deduct the service fee because it was a weekend. They had just told her they would that morning. Her bill for a garbage disposal was 575$. No matter what you charge a customer, you should be honest and up front about your charges and they weren't. They've lost me as a customer!

a plumbing technician came out to our house at 1798 Oak Glen in New Braunfels. My name is Gregg Walrafen. We wanted him to check over the water softener and water heater and drinking water filtration unit under the kitchen sink. After checking them all over. He tried to sell us new filtration and softening equipment. We did not want new equipment. I don't appreciate unnecessary sales pitches, when all is needed is possibly repair. I realize companies make more money on new equipment. again, I do not appreciate new equipment being pushed to me when it is clearly not needed. He was going to call us back with an estimate on new equipment, but never did. We will not call your company again.

As teenage girls do, they kept dumping globs of toilet paper while visiting! I called these folks and they agreed to come out early the next morning! The plumbing was totally backed up into bathtubs and showers! A friend suggested that it was probably a septic problem rather than a plumbing problem so I called a local septic service in Canyon Lake and they came out very early the next morning and couldn't find the septic system! He recommended that I get a plumber first to locate the septic system and clear the drains from possible clogging!

I had canceled Cowboy Plumbing by then! I asked the septic guy who he might recommend! He asked who I had called and I said Cowboy plumbing and he said that's who we would recommend!
So called Cowboy back! They came the next morning!
Randolf and his helper were very efficient and were upfront with the pricing and costs. They cleared the lines and used a computer camera to locate the septic system in short order.
I gave this review four stars instead of five because even though they gave me a discount off the "price" and another small discount for a military discount on part of the work, I thought $517.50 was still just a tad too much for less than an hours work!
Having said that, they did excellent work and got the job done.
My alternative was to pay the septic folks $75 an hour to poke around with a stick shovel until they found the septic system!

We share a well in our little rural community. There was a pipe that broke & water wash gushing in our road. I called 5 plumbing companies and Cowboy was the fastest to respond, and they were also committed to getting to my house the same day in the afternoon. They had a reasonable price and fixed the pipe in a short amount of time. I own multiple rental properties, and have had to deal with multiple plumbers. These boys are top shelf.

Having issues with rodents gnawing into water lines. Cowboy Services promptly identified and repaired all areas identified. Fast, efficient service and quality personnel. Richard A.

We are new to having a septic system. Suddenly none of our toilets would flush. I called 3 plumbing companies and nine could help us for 8-10 weeks or just not at all. One of Those companies told me to call cowboy. They were very responsive and friendly. They fixed my septic clog in just a few minutes. I'm now a loyal customer

Jared and Randolph were great. I called Jared and told him my kitchen sink was clogged and within 30 minutes Randolph was at my home and within 30 minutes my sink was unclogged! Great fast service, professional, courteous and very protective over Covid Procedures!!