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Review Highlights
“The owners Diana and Ken are as hard working as their staff and truly take pride in their salon.” in 8 reviews
“I drive about 30 minutes regularly to this salon because Na is the best nail tech In the world!” in 8 reviews
“Took time with a long massage and really worked hard on my calluses.” in 2 reviews
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108 reviews
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1 star
- LeeAnn B.Cincinnati, OH24254Jul 15, 2022Updated review
I come here whenever I want to get my nails done. I love going here. A person I would recommend is Danny. He did my SNS French tip manicure and was awesome. This was my first time having him and he was so detailed and intentional with everything. He took his time on my nails and continuously asked if I liked them! I really appreciated having him as a technician!
The reason why I gave a 4/5 is because consistency isn't there overall. I had a great experience with Danny but other times I feel like my service is rushed. Sometimes I get my cuticles cut and other times I don't. Sometimes I get a hand massage and other times I don't. I just wish there was consistency so I know what to expect and it's different every time and I typically do the same service. I also wish there was an itemized receipt because most of the time, I get the bill shrug my shoulders and pay it. An itemized receipt would ensure I'm paying for what I'm asking for. Overall, I would recommend! These are my two recommendations that I think would help all customersHelpful 1Thanks 0Love this 1Oh no 0Jul 26, 2021Previous reviewOut of all of the places I have gotten my nails done, this has to be my favorite! Vye, the woman that did my nails is amazing and made me feel so welcome and special. She was transparent with everything and made sure that I understood what was happening every step of the way. Great service, great people, and a super cute spot!!! 10/10 would recommend to go here for all of your nail needs!!
- Ellie W.OH, OH02Feb 5, 2024
I've always had good service here except for the last time i went. they lowkey pooped on me :( My toe is infected due to the girl doing my nails and pedi, she stabbed me with what i assume was a dirty utensil bc now my toe looks disgusting :(
Helpful 0Thanks 0Love this 0Oh no 0 - Nikki S.Cincinnati, OH41407Aug 29, 2023
I went to this salon mid summer. Just wanted to do something for myself since I had just had surgery. The salon is aesthetically nice. My niece and sister-in-law suggested I go there. I was disappointed beyond words. I just wanted a basic clear nail polish on my hands and French pedicure with clear polish on my toes. I had my arm in a brace and was leaving town the next day. I had expected more from my nail tech Zoe. For such a nice place I thought this place would be good. First, I asked her to correct
a blob on the pedicure. I asked her to fix it She tried and messed it up again. I looked at her funny and she shrugged her shoulders and continued to the next foot and did it again. Being uncomfortable I didn't say anything. She asked me about my mani again and I told her once again clear polish. She asked me to pay. I did and tipped her generously anyway. She walked away not completing the polish part of the manicure. I asked her yo come back and complete the manicure. She did one hand and rushed off. I should have said something before I left., but couldn't because if my ride was already there and was in a hurry What a waste. I wrote a comment on their website and no one contacted me to remedy the issue.Helpful 0Thanks 1Love this 0Oh no 0 - Allie M.Cincinnati, OH445132May 21, 2023
AVOID this place! I'm overwhelmed with where to even begin. My experience with Deluxe Nail Salon was so unfortunate and disappointing.
Helpful 5Thanks 1Love this 0Oh no 3 - Courtney P.Cincinnati, OH17130956Nov 8, 2021Updated review
Came here for a pre-vacation mani pedi since the Oakley location did not have any appointments available.
I wasn't really greeted when I came in but I waited less than 10 minutes for my pedicure to start. She did ok with the polish but the cuticles and dead skin removal could've been much better. For my mani, my stylist seemed to forget to have me soak my nails in the water so I only did so for about 3 minutes.
My biggest complaint is that not even a week after my appointment my sns mani chipped on one finger. Two days later another finger chipped. I have not done anything strenuous and I have never had my mani chip this much. Very disappointed and the service was not good enough for me to come back. Also, parking sucks. Giving up on these chain salonsHelpful 2Thanks 0Love this 0Oh no 0Jul 9, 2020Previous reviewI'm impressed!
I'd never heard of Deluxe until I saw this location getting ready to open in Oakley. I'd previously been getting my post-Corona pedis at Dream Salon, but Deluxe was running a special for their grand opening so I wanted to give them a try.
There are so many nails salons in Hyde Park/Oakley. I've never been to Ambiance around here, but I will Deluxe, in my opinion, is just as nice as the Ambiance locations I've been to (if not better). I was able to easily schedule my appointment online, there is ample parking, and when I arrived I was greeted warmly and my tech Amy was ready for me before I even picked my color.
Amy did a terrific job and I think I'm ready to claim this as my new nail spot. Her attention to detail was phenomenal. She even took time to clean up any polish with a q-tip. I'm sad to say I didn't get that kind of service in my previous pedicure.
I was planning to pay for my service with my card, but I was told there's a 7% charge added for credit/debit transactions. They have an ATM inside and there was only a $1 fee to use the machine so I didn't mind taking out cash. Keep this in mind if you don't want to pay any bank fees.
I'm looking forward to coming back to get my nails done in the future! - Darlene S.Batavia, OH03Aug 15, 2023
As a regular client in the salon, one day I'm running late for an appointment so they cancel it without letting me know. I called them to say I would be 15 min late but then when I arrive they tell me my appointment was cancelled. Horrible management. Take your business elsewhere. The guy running this place needs to understand they need customers we don't need the business when there's many others out there.
Helpful 1Thanks 0Love this 0Oh no 0 - Mar 12, 2022Updated review
Just finished my pedi with Mimi, and it was great!!! Haven't been here in a while, but I'll definitely be back. Mimi did an amazing job. Right now they're having a special: with a regular pedi you get a sugar scrub included. Overall, I'm extremely happy with my pedi and the service!
Helpful 4Thanks 0Love this 0Oh no 0Sep 9, 2018Previous reviewPhanna gave me the best pedicure last week! She was cheerful and polite, and she gives the best leg massage! The atmosphere is calming, and the chair massages are great! They were also able to fit me in at the end of the day, no problem. Quality service and cleanliness. Will be back!
- Tiffany S.Cold Spring, KY51113Feb 4, 2022
Got in last minute since all my other salons were closed, due to the weather. Very nice ambiance. People are friendly. Fun experience with the wax dip at the end, as well.
Helpful 1Thanks 0Love this 0Oh no 0 - 14413478Mar 29, 2022
Hands down, this is my FAVORITE place to get my nails done! Treating myself to a manicure or pedicure isn't something I do on the regular, so when I do take the time to do it, I want them to be done well and to last! Every time I've gotten my nails done at Deluxe they have exceeded my expectations! Not only that, but the atmosphere here is adorable and everything is very clean! *Keep in mind that you can pay with a card but all tips will need to be cash only, so either bring the cash with you or you can use their ATM!
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