Express Phone Repair Mentor

They transfer my pictures to a laptop that I bought from them and goin to show me how to used the lab top for pictures i thank them for being so Patient

I brought my phone in to get a charging port fixed they fried the motherboard so the phone doesn't work at all anymore refused to give a refund for breaking my phone even more terrible place don't bring your electronics there

This store is now just called phone repair and is in the colonial plaza down the street. Probably changes names due to horrible customer service. I Went in with a phone that needed unlocked for service carrier, had been back and forth between carriers for months. Musafa promised he could fix it in an hour. Then it was by the end of the day. Then it was in 10-14 business days after I had paid him for the hour service. I came back to retrieve the phone after 17 days, he wasn't at this store, he was at another and left a friend that knew nothing in charge. Came back 2 more times when instructed, and he could not find my phone at first. When finally found, he had lost the magnetic cover to the phone case and had not been able to unlock the service still!! He told me to give him a few more days and he would also ask the software company that didn't work for his money back. If he got his money back, he would refund me. I left with my phone and told him I would be back for a refund. He hasn't been at that store since. By the way, the "unlocking" service was $100. I had friends buy 2 used phones from him for $400 a piece and neither worked after a month. No refunds there either. My guess is he'll relocate and do it again somewhere else in Mentor

I went to get my phone repaired at Express Phone Repair . After ordering parts for the phone . We had agreed for me to come in at 10 o'clock on a Monday morning . As I went to the store it was completely emptied , this guy skipped town . I needed my phone fixed and went down Mentor Ave , and got it fixed for ally cheeper . Meanwhile I decided to call the number and find out what happened . Evidently he had moved the store and never told me . He didn't fix my phone and won't refund my money . Go somewhere he is a terrible business owner .

Worst customer experience ever. I had an iPad mini with a cracked screen. Took 4 trips to fix the original problem. After the second trip in the power button stopped working. Owner refused to fix it. When I asked for a refund I was told it's my problem. Stay far away. Much better service and prices down the street.