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Review Highlights
“Lehmann is the best and I always felt in capable hands and he and the staff always explained everything at each step.” in 4 reviews
“Another eye surgeon I visited performs cataract surgery using another common procedure: remove the cataract, reshape the natural lenses to 20/20.” in 3 reviews
“LASIK is a big blessing, thank God for the technology!” in 2 reviews
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About the Business
Business owner information
Kenneth Maverick M.D. J.
The board-certified ophthalmologists at Focal Point Vision are pleased to serve the communities of San Antonio, New Braunfels, Comal, Bourne, and Pleasanton throughout the state of Texas. At our esteemed eye center, Drs. Kenneth Maverick and James Lehmann offer a range of advanced services to improve the health of your eyes and the clarity of your vision. Our mission is to deliver the highest quality eye care with courtesy and compassion for our patients. We aim to combine timely treatment with advanced technology to deliver the best outcomes. Our physicians and staff are dedicated to lifelong learning, and -- above all -- we strive to treat our patients as we would our friends and families.
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Overall rating
19 reviews
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1 star
- Rick M.Downtown, San Antonio, TX05Mar 27, 2024
Everything about this visit was perfect!! My aunt needed an appointment for her eye issues. We were able to get an appointment pretty easy and quickly. The staff & the doctor were all very courteous & professional. We were in & out in about an hour. Thank you so much :)
Helpful 1Thanks 0Love this 0Oh no 0 - Reza S.Northeast Side, Universal City, TX11618Jun 19, 2023
I noticed little blurry vision so I had to have it checked and I was referred to specialist (Focal Point), so we set an appointment and I was seen by doctor Maverick, after initial consultation and my specialist fee $60.00, I was asked to have few vision check, after 3 test, we were told to have a seat so they can go over the procedure and payment option when at this time another guy (technician) came to let me know that they must have other test as well??? they have performed two more test and never during any of these test did they mentioned that there will be additional fee or cost involved.
Well now I am sitting in the lobby which we are waiting for consultant to discuss the outcome, the feeling that I got from waiting over 20 minutes and watching the two lady going back and forth reminded me of car dealership, where they make you wait till they get the paperwork ready.
When we were talking with those to consultant, they did mentioned that they want to go over every thing so it won't be any surprise cost. and they had me sign extensive amount of documents (just like car dealership) which I did not like at all since I used to work at few car dealerships before. They also stress that all payment has to be completed 2 weeks prior to surgery and that also includes the hospital and anesthesiology portion as well. month after visiting this facility, I received a bill for testing!!!!??? which I still have not paid because no one told me that beside paying for specialist, I will get more surprise bill from them.
I tried to call the hospital and the anesthesiologist but they could not tell me how much will it cost. tried to contact them several times but we keep playing phone tag. Why can't they tell me how much will it cost for procedures? After the fact then they can charge me whatever they want and if we don't pay it, then they will reported to credit bureau and ding your credit rating.
I decided to get a second opinion and the new doctor asked for the record, it has been 3 weeks that they have requested these records but still have not received them. So I decided to put this review and hopefully this would get the ball rolling. I am not sure if I should do a poor or a good review from this establishment? what do you think.
Doctor Maverick, if you are reading this, you need to do something about it, there are extensive amount of unsatisfied customers with low rating feedback that you need to be aware of.Helpful 0Thanks 0Love this 0Oh no 0 - Shonda B.Pueblo, CO013Nov 2, 2022
This place is the best! We have another experience with another place in San Antonio and Focal Point Vision blows them out of the water! The doctors are knowledgeable and personable, the nurses and staff are kind and attentive. We have already been telling everyone we know that this is the place to go for any eye care/vision surgery!
Helpful 0Thanks 0Love this 0Oh no 0 - John B.Thousand Oaks, San Antonio, TX13283Jun 3, 2021
The doctors and staff are so nice and professional. Answered all my questions and took away any worries I had about surgery. Totally recommend!!
Helpful 0Thanks 0Love this 0Oh no 0 - Sandra L.West Oak Hill, Austin, TX41Apr 20, 2021
So very happy with my IOL replacement lenses and all the staff at Focal Point Vision. Dr. Lehmann is the best and I always felt in capable hands and he and the staff always explained everything at each step. So glad I did it and highly encourage others to get this"gift of sight"!! Thank you so much!!
Helpful 0Thanks 0Love this 0Oh no 0 - Rebekah B.Georgetown, TX053Mar 21, 2018
Unfortunately, my experience with Dr. Maverick and his team lacked many essential qualities that should be expected when patients seek medical care from those who claim to "be the best."
I had a traumatic outcome from a failed attempt by Dr. Maverick to repair my eye. I was not provided adequate care prior to my procedure nor after when my pain became intolerable. Dr. Maverick and his team showed little regard for my particular needs, provided conflicting post opt instructions and worst of all, since my procedure I learned from an exam done by another eye specialist that Dr. Maverick lied to me about what actually occurred during my procedure, which is consistent with what I had suspected. I was not suppose to have any real amount of pain, only a little discomfort because "an incision was never made in my eye," according to Dr. Maverick but sadly to further my disappointment, I have a scar in my eye which proves Dr. Maverick's dishonesty.
The initial fear of losing eyesight was terrifying enough for me and then to have endured such agony has only made my anxiety grow. I wanted to believe that Dr. Maverick held the answers to preserve quality of my vision but instead I was left with pain and lies, feeling confused and betrayed. I thought by choosing Dr. Maverick that I was making an informed decision only to discover that he had total disregard for me, my safety and did nothing to rectify my situation.
Due to this set back I'm out money, time and had to start over seeking care from a more qualified and compassionate professional.
When researching to find qualified doctors, I strongly recommend that you look beyond what the doctor's individual creditials are, how they describe themselves in social media, check their State Medical Board records for any complaints filed against them and make sure you can trust the person with the scalpel.
Look somewhere else for medical care for your eyes.
Dr. Maverick can't be trusted.Helpful 4Thanks 1Love this 2Oh no 0 - Virginia W.TX, TX04Aug 19, 2021
I had cataract surgery a month ago with Dr. Maverick. He had treated me for an eye injury a year ago and I was impressed. I had had Lasik years ago and my overall vision was fairly good. Decent distance vision, good intermediate vision both with no glasses. I did wear reading glasses for reading closeup. My vision had
just gotten a little blurrier and darker with cataracts. Went with special lenses for astigmatism. A month after surgery I can no longer see anything clearly without glasses. My distance vision is blurry as is intermediate vision and closeup is much worse. I knew I would need reading glasses but paid for special lenses to avoid wearing glasses full time. I haven't seen Dr. Maverick since surgery. Instead they have passed me on to Dr. Connor who is only interested in me moving on to glasses or contacts. She changes the subject every time I mention I am unhappy with results.
The facilities are nice, people are pleasant, respect my time. But what does it matter if my vision is worse. A friend who had previous LASIK had problems with cataract surgery too but her doctor corrected it with a separate procedure . Evidently no concern for good results here.Helpful 1Thanks 0Love this 2Oh no 0 - Jason A.San Antonio, TX6631Sep 1, 2017
Long wait!! Ok doctor
Waited 1.5 hours to be seen.
Doctor spent 15 min with me.
Waited 45 min to be checked out.
Total time = 2.5 hours with 10% spent with doctor. Never returning as my whole morning was spent here. Plus they charge you for being late/ missed appointment.Helpful 2Thanks 0Love this 0Oh no 0 - Rita W.Rio Hondo, TX5793Jan 19, 2020
Went to Dr. MAverick in 2011. Was having problems with my eyes and we only had one corneal specialist who didn't know what I had. Went to another corneal specialist in San Antonio who didn't tell me what I had just said I needed a transplant. Dr. Maverick did lots of tests and explained what I had which was called Fuchs. He was patient didn't try and hurry me out and showed me what my Corneas looked like. I had both eyes done and was extremely happy with my results.
Helpful 0Thanks 0Love this 0Oh no 0 - Frank B.San Antonio, TX03Jun 7, 2018
I had cataract surgery in August of 2017. It seems to go well for a day or two, then my vision started getting worse in the eye the worked on.
On my follow up visit, I told them the issues I was having, and their solution was to send me to another ophthalmologist to get my eyes checked.
Since the surgery, I have been to 3 different ophthalmologists, and none of them have been able to help.
Now when I open my eye that I had surgery on, it is similar to opening your eyes underwater.
If you value your vision, do not go here. I cannot recommend going to Focal Point Vision under any circumstance.
My experience has been anything but good, and in my opinion, they aren't capable of doing any type of eye surgery.
I do not recommend them if you care about your vision. I wish I had never had eye surgery by Dr Maverick.Helpful 2Thanks 0Love this 1Oh no 1
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