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About the Business
Manicure, Pedicure, Full Set, Gel, Shellac, Waxing....
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Overall rating
25 reviews
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1 star
- Lori B.Brunswick, OH012Feb 4, 2024
I have been a loyal customer here for the past 5 plus years. The staff are well trained, and give a quality manicure. Unlike a previous review, my manicures can last 3 weeks. They never chip, peel, or flake. Thy and her husband T both really care about their clients. However it is after all the customer's responsibility to speak up. Tell them what you want and if what they are doing it is not, be an adult, stop the nail tech, and have them correct it. They ask you along every step if the length is good, the shape is good, are you happy, do you like them? I have had 25+ pedicures over the years and never gotten an infection. If you are smart, make an appointment. I have observed hundreds of happy customers over the years while I have been in the salon. I am happy to add my name to that list. Highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Ruth B.SoMa, San Francisco, CA01May 5, 2023
Took my granddaughter there to do our nails. The staff was so nice, friendly, and really knew what they were doing. They are beautiful and have lasted over 3 weeks! I just got 2 more compliments yesterday! I am going to get them redone today, because I have a big event coming up tomorrow and want a color change. Ruth B
Helpful 0Thanks 0Love this 0Oh no 0 - Bela A.MT, MT011Aug 2, 2023
i always get my nails done here! daisy always makes sure my mani turns out amazing. i've gotten acrylics from here for about 2 years and they have never disappointed. a little pricey, but i'm willing to splurge when i know she does a good job.
Helpful 0Thanks 0Love this 0Oh no 0 - Victoria T.Northeast Virginia Beach, Virginia Beach, VA238114Jun 11, 2022
Tina did my pedicure, $70 for a subpar nothing fancy deluxe package. Easily the fastest pedicure I've ever had. She also was digging into my cuticles horribly and actually ripped my cuticle off in my big toe. The next day it was swollen & red- extremely painful. It got infected. Not happy whatsoever.
Helpful 0Thanks 0Love this 0Oh no 0 - Lindsay N.Medina, OH53639Dec 9, 2022
This Neil place was suggested to me by a friend, and since it was the closest, I went there quite a few times for my acrylic nails. It started out OK, but went downhill quickly. These people are in such a rush and so money hungry they just do your nails as quick as possible so they can get to the next person. It doesn't matter if you have an appointment or a walk in, it's the same experience, no matter what. my last visit there, I had four different people working on my nails all the way up until I was paying for them. I'm at the counter paying and the woman was putting on my top coat. They just wanted me out of the chair as soon as possible to get someone else in. They did a decent job, but the experience was less than pleasant. Another huge turn off was the children roaming around the store. They hire young girls and train them, which is great, but they allow these girls to bring their young kids into the salon. I understand if there's a day you can't get a babysitter, but this happened every time I was there. There was three or more kids, walking around with bowls of mac & cheese. I would watch them, eat this mac & cheese, drop some on the floor, pick it up and eat it. This is so dirty, and should never be allowed, especially in a place that supposed to be relaxing & hopefully, CLEAN! I was so disgusted by it. These kids would literally throw themselves on the floor and cry, or whatever. I have children myself, I understand how they get, but it shouldn't be allowed in a place of business. I really hope the health department or someone else goes to check this place out and shuts them down! I highly recommend never going here unless you want to be treated awful, and be disgusted by the environment. I get a very limited time to myself, and I choose to spend that time at a salon to get my nails done. Which should be a relaxing time/experience. This is SO FAR OFF FROM THAT
Helpful 0Thanks 0Love this 0Oh no 0 - Subadhra J.Akron, OH131Feb 26, 2019Updated review
Update: All the polish on my nails easily peeled off in less than a week. I can't believe I spent any money for this!
I consider myself very easy going and don't easily get offended/upset with services. I decided to stop at this establishment despite its mediocre reviews. It's a nice/clean environment with a bunch of very nice young women and a very welcoming man who seemed to act like the owner/manager. I opted for a gel manicure with a sugar scrub and a pedicure with sugar scrub and massage. It was a decent experience. The sweet girl who did my pedicure decided to test my tolerance with heat by spraying my feet with very very hot water to see if that was comfortable. She immediately apologised and cooled it down. The girl who did my manicure was also very nice but poked me a couple of times with the cuticle removal tool which caused me to bleed a little. Anyway, I was excited about the gel polish. The overall experience was decent.
The reason for my 3 stars is the following
* It was a lot more expensive than I'd expected it to be.
* I'm extremely upset that my gel polish chipped and started peeling off the same day I got it done.
I haven't had the time to return back to them to have it fixed but in my opinion, it should have been done right the first time.Helpful 1Thanks 1Love this 0Oh no 0Feb 23, 2019Previous reviewI consider myself very easy going and don't easily get offended/upset with services. I decided to stop at this establishment despite its mediocre reviews. It's a nice/clean environment with a bunch of very nice young women and a very welcoming man who seemed to act like the owner/manager. I opted for a gel manicure with a sugar scrub and a pedicure with sugar scrub and massage. It was a decent experience. The sweet girl who did my pedicure decided to test my tolerance with heat by spraying my feet with very very hot water to see if that was comfortable. She immediately apologised and cooled it down. The girl who did my manicure was also very nice but poked me a couple of times with the cuticle removal tool which caused me to bleed a little. Anyway, I was excited about the gel polish. The overall experience was decent.
The reason for my 3 stars is the following
* It was a lot more expensive than I'd expected it to be.
* I'm extremely upset that my gel polish chipped and started peeling off the same day I got it done.
I haven't had the time to return back to them to have it fixed but in my opinion, it should have been done right the first time. - Hannah M.Vermilion, OH871Jul 12, 2021
Rudest employees I've ever met at a salon EVER, not professional at all, specifically the man who's there!
Helpful 3Thanks 1Love this 1Oh no 0 - Ashley P.Cleveland, OH01Feb 12, 2022
I've been getting my nails done here for a little while. I've had Thy twice, both times she has cut my fingers and screwed up my nails. This time, she ripped three nails off of my hand. They weren't even slightly lifting. Once she realized I was angry and wasn't going to tip, she started trying to make conversation and be nice to me. I will never let her touch my nails again.
Helpful 1Thanks 1Love this 1Oh no 0 - Grace B.Medina, OH1411Sep 22, 2019
The woman who did my nails was very nice and detailed oriented. However when i called they said it's about $30 for a full set. I asked if they had regular polish because they offered me just gel and said yes but only showed me their gel polish. Severely of my fingers were left in pain and with cuts. The color and shape turned out nicely but for $63 i will not be returning.
Helpful 0Thanks 0Love this 0Oh no 0
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