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- Sarah G.OH, OH042Apr 5, 2024
Beautiful atmosphere, clean tools and impeccable service. Every technician has been friendly and goes above and beyond. I've also been able to walk in or call ahead with little to no trouble in getting a same day appointment. Highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Hannah K.New Albany, OH01Apr 25, 2024
they are probably one of the worst nail salons i've ever been too!! they are so terrible, their acrylic ends up so bumpy and uneven, when you ask them to fix it they say it looks just fine. i have never been so disappointed on the way my nails have turned out before.
!!!!!NEVER GO HERE ITS A WASTE IF MONEY AND SERVICE SUCKS!!!!Helpful 0Thanks 0Love this 0Oh no 0 - Beth M.Grove City, OH411915May 14, 2023
My daughters brought me here for Mother's Day - we chose them because they allow appointments, and we wanted to be sure we had a good day. My pedicure, and my daughter's pedicure, were both incredible; the salon is lovely and relaxing, it wasn't overbooked. They'd had two call-offs, on Mother's Day, but the technicians working with us were patient and friendly; we didn't feel rushed. I got the Grand Nail Pedicure with hot stones, and I would recommend it!
I felt a little tricked into getting gel polish on my toes, which I never do, and my daughter felt pressured to get a manicure to match her toenails, but overall, very good experience.
My other daughter was getting her manicure while we got our pedicures. Her experience was not good. She asked for acrylic tips with dip powder. She was rushed to choose a color, and actually told in a raised voice that she was taking too long when she asked us for an opinion. We'd only talked for 2-3 minutes, the salon was not busy and no walk-ins came during this period. Then the technician actually chose a color for her!! It did not match the existing color on her toes, and it wasn't one we'd even been talking about, or something seasonally relevant, it was a very deep blue.
This daughter, a mid-20-something with a Master's degree in Social Work, also happens to have a disability - Cerebral Palsy - which means she doesn't have very good control of the muscles in the hand on one side of her body. Her technician repeatedly told her to relax her hand; my daughter explained that she's disabled and was doing her best. The woman repeatedly yelled at her to relax, relax, relax. (Not at all relaxing.) My daughter, embarrassed, asked her to stop and just remove what she'd done (just the acrylic tips), as she was not enjoying the experience. The technician IGNORED HER and kept right on going.
She applied one tip completely crooked, and filed it crooked. She chose a feature nail and did one sparkly and the rest plain, without asking if my daughter wanted that or liked sparkly. There is a giant gap of white, which is acrylic tip that was never even touched with dip powder. And her hands are COVERED in dip powder - to the extent that I thought she'd gotten gel polish and it had been smeared on her hands; I didn't understand why the technician didn't clean it off with remover before finishing. No, it's blue streaks of dip powder that has been activated and is all over her skin; which will look wonderful for her at work tomorrow.
I wanted dips for my nails, but received the same gel that had been applied to my toes. Whatever.
Had I just been getting a pedicure, on a normal day? This would have been a fantastic day for me. But I am mortified by the way my daughter was disrespected, and am so disappointed in the negative feelings created for her as she was trying to celebrate with me. That did not leave me with warm fuzzies; I would not recommend this salon to anyone with chronic pain or illness, or any kind of anxiety.Helpful 0Thanks 0Love this 0Oh no 1 - Ana Milena H.Delaware, OH11341Jul 28, 2023
Absolutely amazing!! The gentleman whose name I did not get because I was doing a virtual training was not only understanding of my situation and accommodating, he did a phenomenal job on my feet! The massage and great attention to detail! Will be back for sure!
Helpful 0Thanks 0Love this 0Oh no 0 - Lesya H.OH, OH051Sep 13, 2023
Sloppy job. Came in for a removal and the tech didn't even take off all the acrylics and couldn't be bothered to even file my nails down. Just because I didn't want another service that day doesn't mean the work had to be sloppy and unfinished. I was planning on returning for manicures and pedicures but I'll take my business elsewhere. Very disappointing.
Helpful 0Thanks 0Love this 0Oh no 0 - Maria E.OH, OH01Feb 6, 2024
Beautiful place and very clean and nice. Unfortunately, I got dip nails and they chipped the very next day. Went back and got the one nail fixed, and when I came out into the sunlight, it was a different shade. I just shrugged it off and went home. The following day, three more nails chipped while cooking dinner, and by the end of the week, almost every nail was chipping on the side. It has been exactly one week today and I will have to take them off in the next day or two. I've gotten dip done many times over the past three years and this has never happened. Although they fixed the first nail, I do not have time to go back two and three days later to repair the newly broken ones. I think the application process was just too thin and they couldn't hold up. I began choosing dip over gel polish because it is thicker and last way longer. Either the consistency of the dip power or the way the nails were done by the nail tech...I've never had nails chip within the first three days. Unfortunately, I will not return which is sad because it is so convenient on my way home from work.
Helpful 0Thanks 0Love this 0Oh no 0 - Amy H.Hilliard, OH639102Apr 18, 2021
Came here for the first time, got the grand pedicure and it was amazing! A little over an hour long, great massage and included hot stones. My feet feel great, toe nails look good. Customer service, attentiveness was above par. Will be back again for sure!
Helpful 0Thanks 0Love this 1Oh no 0 - Rachel R.Denver, CO06Dec 20, 2022
Had a great experience here! Got in for a same day app for 3 pedicures. They also gave us a free gift since it was around the holidays. Definitely recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - cecelia s.Delaware, OH01Aug 27, 2022
Called to do a same day appointment, and they fit me right into their schedule! and my nails look great, i've also gotten a pedicure before and the polish has been on for weeks. they do an amazing job here.
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