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Overall rating
11 reviews
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1 star
- Mar 21, 2024
I've been going to Great Nails for years and it is my go to! Sam gives the BEST pedicures, and takes so much time making everything feel/look perfect. Lisa always does a great job on my nails, definitely ask for her if you are wanting a design.
Helpful 0Thanks 0Love this 0Oh no 0 - Wynter W.Hudson, IL63261Feb 11, 2023
They don't take reservations, but they usually do an amazing job on your nails. Obviously it depends who does your nails and what you want them to do (we all have our strong suits.) But overall a it's a 'great' place to get your nails done.
Helpful 1Thanks 0Love this 0Oh no 0 - Evelyn M.Fort Myers, FL01May 5, 2023
Price was right and they got me in quickly BUT the place needs a good cleaning from bottles on the work area to dusty dead orchids to dirty trash can lid by handwashing sink. Probably won't go back because of this.
Helpful 0Thanks 0Love this 0Oh no 1 - Chloe N.Columbus, OH013Feb 18, 2023
I would give 0 stars if I could. I'm I received a full set of acrylic nails at Great Nails on 02/17/23. I provided the staff with a picture of the set that I wanted and they told me they would be able to do it. They told me it would not be exact, but something "very similar". While doing my nails, I asked the male employee if the star design I wanted was too complicated, to which he responded that it was not. I then relayed to him several times that if it was too complicated to look good, I did not want the stars. He painted the star on my right pinky nail and asked me if I liked it. My right pinky nail turned out to be the only decent looking nail. At the end of the service, I was so flustered by what I received and having been sat in the chair for one and a half hours, I just wanted to leave. I paid the price for an acrylic full set with gel polish $50, plus a $30 "nail art" fee, totaling to $80 plus tip. My nails are literally disastrous. They look nothing like my picture I showed not one, but two employees. Besides that, they are extremely thick and jaggedly shaped. $80 is a lot of money for great nails that I love, and I just lost $80 for nails that I want off immediately. Being this dissatisfied, I returned to Great Nails today to ask for a refund and for the nails to be taken off. I did not want any additional service from the employees at Great Nails, I will never be returning. However, when I explained my frustration and complete dissatisfaction with my service, I was treated with extreme unprofessionalism and rudeness. I have never been treated like that as a customer. I had not one, but two employees raising their voices at me and telling me that there would absolutely be no refund. Not only would there not be a refund, but they refused to do anything except change the polish, for which I would have been charged. To say I am disappointed would be an understatement. I will absolutely never be returning to Great Nails and I need other potential customers to know not to go.
Helpful 1Thanks 0Love this 0Oh no 2 - Jennifer M.Los Angeles, CA119216Jun 10, 2022
Wonderful nail salon. Clean, modern, and excellent pedicures. Favorite nail spa in Newark.
Helpful 0Thanks 0Love this 0Oh no 0 - Sh A.Newark, OH812Jun 7, 2020
I made a reservation since I hadn't gotten my nails done since the quarantine. Most of the time when I got a mani it was filing the nail down, buffing the nail, cuticle care, hand massage and lotion. I go in here and I wash my hands, gentleman files down my nail, soaks nails, cuticle, done. 10 minutes at most. $16 including tax. What a rip-off!
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