Heidi Bowser - Realty ONE Group Pacific

It has been a real pleasure to work with Ralph and Heidi Bowser.  I was named as Trustee for an elderly family member that passed away.   As part of that responsibility there were 9 properties that needed to be sold.  These ranged from vacant lots, a large estate home, midsize homes, beach rentals, duplex, triplex, and homesteaded properties. Locations ranged from the High Desert, 29 Palms, Yucca Valley, Long Beach, Santa Monica, Bellflower, Cypress, and Perris, California.

Many were tenant occupied which took another level of diplomacy, tact and professionalism to work with the tenants to show and sell the properties. All the tenants made a point of telling me how much they appreciated Ralph and Heidi's flexibility, communication, warmth and empathy in arranging inspections, walk throughs, open houses, etc.

This was extra challenging during Covid and the cleaning/distancing protocols that were in place.
 
My wife was the first to meet with Ralph and Heidi. In the daunting and confusing world of trying to find help, she called numerous realtors from numbers on their signs.  Ralph was the first to respond within a few minutes. Many never did return her calls.  That attention to detail and sense of urgency was sustained for the entire time it took to sell all the properties.  The high level of customer service never diminished.  As you can imagine the sale of 9 properties had dozens of Open Houses, showings to other realtors and prospective buyers, numerous escrows that started and fell out for whatever reason.
Ralph and Heidi brought to the table an outstanding team including, Marketing, Video, Photographers, Website/Social media Advertising, Appraisers, Title, Escrow, Legal, referrals for Trades people, a comprehensive approach.

At all times Ralph & Heidi kept us informed of the progress and status of each sale.
 
I am so thankful for all the hard work that Ralph and Heidi did to support me and the family.  It is without reservation that I would recommend Ralph and Heidi Bowser for any real estate business you are considering.  They are honest, trustworthy, loyal, fair, knowledgable, hardworking, and just all around solid good people that you will soon come to call friends.
 
I would be more than happy to email, text or speak to anyone that may have any questions.
 
John Van Duzer

With this being my first time in the home buying process, the Bowsers made the process stress free, smooth, and took care of me like I was family. They were referred to me by friends of mine, and now after the whole process, I 100% understand why. They are without a doubt the realtors to chose! I cannot thank them enough for everything they did for my wife and I, in getting our dream home. Look no further, the Bowsers will take care of you! I will 100% be using them again in the future.

As a lender and I work with many different Realtors each month. I recently referred my clients, who were buying a home, to Heidi and Ralph Bowser and I couldn't be happier that I did! Heidi and Ralph are absolute pros. They were always on top of every detail for our clients, and it was a pleasure working with them. If you're looking to sell or buy a home, I highly recommend Heidi and Ralph Bowser!!

Ralph and Heidi were terrific to work with. We purchased a difficult property and they were with me every step of the way. Always honest, even when it might go against their personal interests.

Ralph and Heidi are a great team! They helped us sell our home and purchase a new one. They were knowledgeable, attentive, and transparent throughout the transactions. They went above and beyond for us to make our dreams a reality. I highly recommend them to anyone looking to buy or sell their home.

I sold my home in Temecula and I absolutely loved Heidi & Ralph !
I'm so thankful they were the agents that I worked with. They are extremely knowledgeable, personable, and have excellent insight into what truly sells a home for top dollar. They were quick to communicate with and worked hard and diligently throughout the process of selling my home.
Definitely, a bittersweet moment to close Escrow on my home as it was a pleasure to work with them/ and I was their neighbor for 8 years .
I would without a shadow of a doubt work with them again if.
Thank you Ralph & Heidi

I would like to start by thanking Heidi and Ralph. They came to our home, gave advice on how to get the best offer possible. So, we did as much as we could and our house was transformed into something special. The contractors suggested by them, were great. They are upfront, honest and encouraging throughout the process, which can be difficult. If you're looking for the best outcome, selling your home, look no further. Thanks again Bowser Realty.

Heidi and Ralph did what no other agent said was possible.... We where looking to move from a two story home to a single story but did not want to end up homeless during the transition and did not like the "sell your home contingent on you finding another". We wanted to find a home we liked then buy it contingent on ours selling, then if accepted list our home. We did all the prep and had our home ready to go, Heidi and Ralph helped us find a nice turn-key single story and negotiated a contingent offer, after acceptance we put our home on the market and Heidi and Ralph sold it in one week ( during the COVID-19 pandemic). They helped us avoid two moves, we closed on our home for sale and then closed on the new home and moved out of old and into new seamlessly...

Heidi helped me sell my condo and buy my current home. She was really thorough, patient and a joy to work with. She made sure that the entire home buying process went as smoothly as possible. The purchase of my current home was contingent on the sale of my condo and during the process, we ran into issues regarding communication between the HOA and a very impatient seller of the property I currently own that involved lawyers. Heidi handled every situation very professionally and really stepped up to the plate when needed. Despite the issues we ran into, we were still able to close on our target date - which was a week early! The thing I admired about Heidi was her sense of urgency and the pride she has in her work. She was always available and open, very informative and patient when we had questions and returned calls/messages in a timely manner. Her customer service is above par and she makes sure that you're taken care of. I'd refer her to everyone I know!

Heidi and Ralph Were Amazing! We Were So Blessed to have them as our agents. They took so much Stress off our plates from helping us not only find places within or below our budget, but also talking with other realtors/ property management for new builds with us making sure we were taken care of Right and not taken advantage of ! Which was beyond greatly appreciated. They have so much knowledge and experience, they ask about things that you wouldn't even think to ask in the moment while looking/ touring a house especially the new builds. I guess that's how they get over on you while your distracted thinking of your dream model home and not mentioning extra cost and upgrades that coat extra to make it that way and that they make you think are included when they are not ect. but Heidi and Ralph both made sure that didn't slide. They also made it to where you were not overwhelmed and can remember each home you looked at and what you Loved most about each home as well as disliked to help with process of elimination from what you like from most to least. They also just took the time to listen to you, your concerns, what you really have your heart set on and they just read you and your expressions in knowing what you like and when you expressed you found the one or a home that could be the one vs not. They definitely pay attention to detail in everything and help you find what your looking for, from the houses, locations, realtors/managements, but most of all YOU The Clients and your Happiness above all. They Go Above and Beyond and Once you find that dream home They fight hard for you to make sure you get it and don't get taken advantage of during negotiations ect. They really gave us not only peace of mind but so much support, especially being new home buyers for the first time, anytime we had questions or didn't understand something they were always there and we could text or call them day or night and would get a reply almost instantly. We cannot express enough how grateful we are for Heidi and Ralph and The Bowser Realty Team They go above and beyond and are still here for us even after the sale for any questions we may have, or experiences we are going through and want to make sure we truly Love our New Home and make sure that everything is ok and try and can help in anyway they can for any problems or issues we may be having. If you choose Bowser Realty you will not regret it, it'll be the Best Decision you can make for yourself and your family during this exciting yet stressful time lol Heidi and Ralph Love what they do! this isn't just a job for them but a passion in helping other people find their happiness in a dream homes. They treat others the way they would want to be treated if places/roles were reversed. They will make this experience a Fun, Exciting and Stress free one and make sure you are very well taken care of from day 1 and have so many ways and wonderful resources to make this as easy and smooth for you as possible. We are Forever Grateful to them, and not only are Proud to call and recommend them as Our Agents but also now New and Forever Friends :) God Bless You Two and Your Agency :)