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- Julia S.Columbus, OH01Mar 29, 2024
0 star the worst place ever very rude people horrible job savw your money and go else where don't come here they only care about there money and not how your nails look will make you pay for somthing that looks horrible rushed .
Helpful 0Thanks 0Love this 0Oh no 0 - 13263001416Jul 11, 2022
I had a fabulous experience here last week.
I called in at 6 o clock, just an hour and a half before they closed, to try and get myself and a friend in for the works: an acrylic balance with gel pedi and a full acrylic set with gel pedi. We got there at about 6:15 and they were ready and waiting for us.
The salon itself feels professional and clean, and even sports a cool clear waterfall wall between the nails/toes sections. The massage chairs are good, and they even have a full service BAR with cocktails!
Who knew that happy hour and mani/pedis could be combined into one accidental epic girls night?! We were excited and the service was excellent. As soon as we sat down, they got to work on our nails and our drinks.
We each had 2 nail technicians working on us to get our services done as quickly as possible. They did our nails and toes at the same time. They worked diligently and quickly and did some of the best work I've ever had from a random salon that I went to on a whim. The staff were also super friendly and helpful and made the whole experience such a fun time for both of us.
I was very pleased with the shape of my nails and I can be very picky-- my pedicure is also perfectly on point. The nail tech who did my acrylic balance got them so perfectly close to my cuticles that my nails still look pretty much Day 1 fresh almost a week later. This is sooo important to me because it adds time to the life of my mani and spaces out my expenses on my balances. I would 100% go back and would totally recommend this spot to anyone.Helpful 4Thanks 0Love this 5Oh no 0 - Suzi L.Gahanna, OH01Sep 1, 2023
I have never written a yelp review, until today! Walked in today for a gel toenail polish change and a gel manicure. The young guy that performed my service was sooo incredibly rude. He didn't like how short my toenails were (I am a runner and I have to keep them short). The way he talked to me was awful. He asked me if I was getting my nails done and I responded "Yes a gel manicure please."
he then replied "Are you wanting to add tips to those nails because they're awfully short?". He wasn't happy with anything I answered.
Then he only did one coat of polish on my toenails. I have always gotten 2 coats and they look terrible! I have never been treated like this and I would never return to this place. I didn't even end up getting the manicure because I was so upset. Lady next to me said the guy helping her was acting the same way. terribly run business!Helpful 0Thanks 0Love this 0Oh no 0 - Schanell S.Miami, FL04215May 29, 2022
HORRIBLE Nail shop! DONT WASTE YOUR TIME! They use cheap products and I'm sick of going back for fixes! - they talk about you when you want a refund even when you show them their work! Customers are always right, BUT NOT WITH THEM! - I did enjoy my wine but the products y'all use is a rip off ! Nice establishment and customer service is ok, but the techs and products SUCKS! Y'all need to do better or just shut it down you have more 1 Starz than 5 that should tell you all something smh.
I should call my bank and dispute my last transaction and I may do that b/c the services I received was horrible!Helpful 0Thanks 0Love this 0Oh no 0 - Erik J.Columbus, OH06648Jun 21, 2021
My wife went here twice for a balance and nail repair. The man who did her nails was very unprofessional and the work he did damaged her nails. My wife went to another nail salon and was told that because her acrylic nail was put on incorrectly that water was trapped underneath causing nail fungus. Advise not to go here.
Helpful 1Thanks 0Love this 0Oh no 0 - Jordan A.OH, OH01Dec 28, 2022
THIS PLACE IS KNOWN FOR SPREADING NAIL FUNGUS, SEEDY OVER-CHARGING METHODS AND UNPROFESSIONAL NAIL REMOVAL TECHNIQUES.
They consistently overcharge and their methods of charging for services is questionable and not based in any menu. They charge you based on what they feel like charging you. I once was charged 20 EXTRA DOLLARS from nick after he explained there was a fee to have my nails filed to the shape i wanted. I have never been to a place that charges extra for filing because most places realize this does not make any sense and leads to over paying for basic nail services. The technicians at this establishment use unorthodox, unsafe and damaging methods to remove acrylic and dip nails which includes using ANOTHER NAIL to pry off a acrylic or dip nail that has not been soaked off to save time and energy when they know they should not be doing this. They have also cut my friends and left GASHES, broken nails and pain. The last time i went here my pinky nail was BROKEN after they used another nail to pry off the dip powder on my nail. I was in so much pain they could not finish the acrylic set i was getting. The technician proceeded to tell me that i have extremely sensitive nails and that i had to be tough because the pain was only temporary. NOPE!! This is inexcusable and i left half way through the set. My close friend received a untreated NAIL FUNGUS from unclean utensils that she is still dealing with after being a loyal customer for years.
I would not recommend this place to anyone but especially not any Black women!!! As a Black women i feel the owners of this establishment are very racist, condescending and prejudice. They would know everyone else's name at the salon, and would not know mine even after me and my mother were regulars there for 3 years!Helpful 1Thanks 1Love this 0Oh no 0 - Jewelee P.Columbus, OH01Dec 22, 2022
i usually go here but I won't be coming back. I was disappointed that the salon was unwilling to remedy my complaint. I got a full set with French tip and felt that it had been done rushed and not to the best quality (for nearly $70 too). I went back in same day and asked for my lady to take off the gel and just put a solid coat on. she gave every excuse not to do it and said they looked fine (but they're my nails). I personally think it would have been better to spend the ten minutes correcting it then to permanently lose a customer... if you choose to go here, don't try to get fancy with the design! (Or just go to Tony, he's great)
Helpful 0Thanks 0Love this 0Oh no 0 - Marissa B.Pittsburgh, PA15842Sep 19, 2020
This place was terrible! They tore my nail down to the skin with no remorse! I had gone in to have my acrylic nails taken off and get a whole new set. The young man doing my nails (seems to be owners son) didn't even apologize for being so rough that he tore a piece of my nail off! Then while bleeding, the lady in charge Lee comes over stating she's done nails for 20 years and this happens all the time but it's an easy fix because they'll just put a nail and acrylic over it. OVER MY SKIN????!!!! HAPPENS ALL THE TIME??!!
Who says that?! And I still had to pay $20 for the manicure they gave me instead since I couldn't get my nails redone due to their negligence.
Never coming back here again!Helpful 1Thanks 0Love this 0Oh no 0 - Virginia B.SC, SC02Jun 6, 2022
Awful experience getting my nails done. The lady was so quick doing my nails and didn't have the polish I wanted. At the end she didn't even tell me how much it was going to be until after I handed her my card and specifically asked. Not paying those prices for that kind of crap service again.
Helpful 0Thanks 0Love this 0Oh no 0 - Chantelle S.Gahanna, Columbus, OH704146May 12, 2019
Friendly and professional staff! Massage chairs for pedicures! Very very clean! My feet always look and feel amazing after my pedicure! Fun selection of colors!
They are in the process of remodeling but still looks gorgeous and clean!Helpful 1Thanks 0Love this 0Oh no 0
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