Review Highlights
“I had this pedicure the night before a major exam and I have never felt so relaxed and happy with my services.” in 8 reviews
“Sometimes it's best NOT to let the reviews dictate to you where to go.” in 2 reviews
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44 reviews
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- Samantha D.Los Angeles, CA732520Nov 18, 2023
Been here several times now and the last three appointments have had multiple issues. On one occasion, I had to reschedule my appointment so I called, rescheduled, and received confirmation. I showed up on the new date/time, and they said I had no appointment so I ended up having to wait like a walk-in. For the second occasion, I booked a dip mani and a pedicure (like I always do). They had to reschedule me because the tech I had requested was no longer available. I showed up to my new scheduled appointment, and they only had me scheduled for a fill. It turned into a huge deal that I had actually wanted a color change on my dip mani and a pedicure. They also were gonna charge me for far more than I have paid in the past for the same services. When I brought up the issue at the end of the appointment, the receptionist's response was, "well, did you end up getting what you wanted?" As if there was no issue. On the most recent visit, I had scheduled an appointment with a requested tech, and when I showed up, they said no tech was assigned to the appointment. I'm not sure why it's so hard to book an appointment and get what you requested for. The staff (other than the tech I always request) also doesn't really care to make the experience better. Also, the massages along with the pedicures are really just a prolonged application of moisturizer - there's no actual massage going on.
It's unfortunate because I really like the nail tech I've had several times here.Helpful 0Thanks 0Love this 0Oh no 0 - Kendall Chris S.Reading, PA0241Jun 25, 2023
My daughter and I went for pedicures. Environment was clean and the staff was friendly and cooperative.
Helpful 1Thanks 0Love this 1Oh no 0 - Anita Y.New Holland, PA416181Jul 13, 2022
Nice place but the staff is not overly friendly. Not sure why it's a challenge to be consistent with quality.
Each time I go there, different level of quality of dip nails is given. Cloudy finish. Polish on your skin. Bubbles. Edges chip quickly. Never had this problem at other places.
I don't appreciate when they speak in a different language to each other. It's clear that they are complaining about you by their reaction of the conversation.
Love their selection of colors.
Good luck!Helpful 2Thanks 0Love this 0Oh no 0 - Wendy W.Stone Mountain, GA1192Nov 29, 2022
My experience was Great ! Ivonne was very thorough and professional. I will definitely be back
Helpful 0Thanks 0Love this 0Oh no 0 - Karli H.BAYSIDE, NY013Jun 21, 2023
BEWARE! I purchased 3 $40 gift cards for mother's day as gifts. All 3 of the moms I gave this as a gift had issues with using their cards. One was told it was expired, one was told it was blank and the third wasn't able to use it at all. I provided my credit card statement as proof of purchase but they wanted a full blown receipt which I threw out. The girl behind the counter was helpful but the owner blamed the customer for having the blank gift card even though they stated they got a new system since this was issued. Unfortunately they had to pay for their service which is just terrible! The owner was not helpful at all with the the card THEY didn't run correctly. Seems very like a very shady and scamming type of business. I will certainly not go back here and buyers beware!
Helpful 0Thanks 0Love this 0Oh no 0 - Christine E.Reading, PA9238Oct 16, 2022
The service here has been consistently efficient and I always leave with my nails looking 100% better! This is my go-to nail spot.
Helpful 0Thanks 0Love this 0Oh no 0 - Felicia F.Tyler, TX320Oct 17, 2022
Poor quality, nails do not last. Not overly friendly or professional. I've gone three times now and it's time to say bye bye.
Helpful 0Thanks 0Love this 0Oh no 0 - Denise H.West Lawn, PA286May 5, 2023
Took advantage of my teenage daughter. The website clearly states $50 for acrylics. She was charged $80. The extra $30 was for "shaping!" Excuse me? On top of that the nails look awful.
Helpful 0Thanks 0Love this 0Oh no 1 - CM B.Reading, PA0415Jul 19, 2022
Love the new salon! It's beautiful, big, clean and modern. Service has been great the two times I have been there. A little pricey but I like the online scheduling feature. Services come with a compliment beverage including some mixed drinks if you are of age!
Helpful 1Thanks 0Love this 0Oh no 0 - Amanda M.Jim Thorpe, PA81Apr 22, 2023
They were super fast with my acrylic refill, the paint started chipping after 1 day, the acrylic started chipping after 1 week. They just moved to a larger space, don't think they are worth it at all. will never go back.
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