Lawrence Family Practice Center

Terrible. Took our daughter in as I was concerned for a UTI. Was told to take her sample to LMH so the on call would get the results before Monday and no one ever called. Now we are paying more for a UA at the hospital and had I known we would be waiting for results until Monday I would have just waited. Can't get a hold of Dr. Kalb who is supposed to be on call. We will be finding a new practice for our whole family.

I called in July to make an appointment. Office staff couldn't be bothered to return phone calls. That should have been my first red flag. Finally was able to book an appointment for three months out. I filled out the paperwork online. When I showed up to my appointment, I was greeted by a man who was less than cordial. They canceled my appointment and didn't bother calling to confirm the appointment even though I filled out the new patient paperwork. Just to be told that the doctor has something else to do and decided they didn't have time for me even though I showed up at my appointment time. I would not recommend this office at all.

First myself for my migraines, and then my daughter for the past 9 years, then my husband for his adult ADD and general health and now my son who is 3 years old have gone here. We now see Dr. Blake Phipps and love him. He always listens and is always good with the kids. I LOVE this place and all of the doctors there.

I really used to love it here. Unfortunately they are inconsistent with medication refills resulting in some negative side effects. They have refused to refill some of my meds that are for a lifelong illness and have been inconsistent with my husbands mental health medication which is quite dangerous. It seems they are holding it over out heads to make an appointment, but we are doing fine with CONSISTENT access to our prescriptions. It's also not the time to make unnecessarily appointments... Ultimately, it's okay if your in a pinch. But don't expect speedy responses or general accessibility. I know covid is making things a bit bumpy, but the least they can do is make sure we have our time sensitive medication without having to tell them face to face that nothing has changed.

I had Moved from Kansas City,Kansas to Lawrence, Ks last year and I found a great place of people who are so nice and so sweet and my primary care physician is soo sweet and amazing and I recommend her to anyone who is looking for a Primary care physician her name is Alana Ryan she is soo sweet and she will literally sit down talk to you and listen and do what she has to do just so amazing like Hands down!!

The attention and advice I've received during my tenure at LFPC has been truly exceptional. Dr. McKeon is my primary caregiver but I have also been seen by Dr. Carla Phipps, Heather Yates, and Dr. Johanning. The nursing staff is fantastic and I find it incredibly convenient to have lab, X-ray, and a Pharmacy all on site. LFPC provides the full package. I feel like I have my own personal team of medical professionals collaborating with me on my wellness.

In my opinion, Dr. McKeon's most impressive characteristic is her keen knowledge of the latest research. She references medical journal articles to inform me of the latest treatment options when we are crafting my wellness plan. She is thorough in her assessment, respectful in her interactions, and she is an excellent listener. You can't go wrong with LFPC.

Find anywhere else! After my girlfriend showed for her appointment, she was promptly told that because of her symptoms a Dr. would see her outside She tested negative for COVID in the past 48 hours but she understood and waited. Then she was told that the Dr. would NOT come out but video call instead. We waited. After some time, we drove home. An hour later she spoke with the physician. She again explained her cold symptoms and that she was trying to avoid an ear infection which have been common and severe for her. Antibiotics always remedy this but the doctor suggested steroids instead and said that she needed to come back to the office so the doctor would check her ears outside. Why not while we were sitting there? So, again we drove to the office. After checking her ears only and not even her fever, she stated that there was concern but didn't see an infection yet. Again, my girlfriend explained the common infections but the physician said she'd have to make another appointment if she got a bad infection. She had not been on antibiotics in a year. Doctor refused antibiotics again and apologized for her poor office communication. This is NOT THE FIRST TIME this office has been more focused on repeat business, referrals and getting you out than their patients immediate health. The doctor was certainly kind but had a complete disregard for the patient's history. Listening should be just as important as your physician's one time visit and limited diagnosis. Goodbye Lawrence Family Practice!

I used to see Heather Yates here and had such an excellent experience. I moved away for a few years, moved back, and was sad to see she'd moved on to a new position, but assumed I could just find another doctor or practitioner in the same clinic. My husband had a horrible experience just going in for a check up and found the staff to be really unhelpful. I recently took a trip to Colorado and had an issue with asthma for the first time in years - since I never have issues, and my asthma is generally mild, I don't carry an inhaler. I called them when I realized I was having troubles breathing, explained that I had just moved back and that I needed an emergency inhaler before I went hiking. They didn't even bother to return my call, at any point, ever. I can't believe how unprofessional this office has gotten and I am so disappointed to have to find a new practice.

Stay away from this place. They have no regard for the actual care of their patients. They will not refill your prescriptions unless you come in and pay $300 for a "check up". Even if it is something as simple as blood pressure medicine. Absolutely ridiculous, I will be finding a new doctor that actually cares about more than a dollar bill.

Terrible first (and only) experience at the Lawrence Family Practice Center last year (2013). As a KU employee, I needed to get an annual physical and biometric screening in order to qualify for a discount on my health insurance. I told no less than 5 different employees that was what I needed- the receptionist when I made the appointment, the receptionist when I checked in, wrote it down on a checkout sheet, told the nurse who took me back to the room, Dr. Miranda Fowler herself, and then the lab technician who took my blood. Do you think that they did my biometric screening, the whole reason I made the appointment, took time off of work, and drove all the way across town? No, they did not. Ridiculous. Wasn't going back to give more blood, ended up going back to my old Dr.

I waited forever, and Dr. Fowler's bedside manner was cold and brusk, and really not very friendly at all. I think she was only in my room for 5 to 10 minutes, and this was supposed to be a complete annual physical. She didn't ask any of the questions that I normally get asked by doctors. I had read that she was in the military before, and I definitely felt that vibe. None of the staff seemed particularly friendly or happy to be there.

I also wanted to renew one of my regular prescriptions. They sent in the bloodwork for that, but only made the prescription for 30 days, non-renewable. I kept having to call back every month to have them send in another script, and they just kept sending in another 30 day prescription until my pharmacy complained and told me to call them and ask them to extend it. I made countless phone calls regarding just this one prescription. I truly cannot believe what a pain it became to deal with a simple prescription when it never was before with my old Dr's office.

It's been a while since this happened, and I am rarely moved to write reviews, but I was thinking about my experience there again today and how everything about my visit was atrocious. I thought that going to the big fancy Dr's office across town, I would get better care and service. WRONG.

Also, I have never before been asked to pay beforehand... sort of left a bad taste in my mouth.