Like New Carpet Care
Highlights from the Business
Family-owned & operated
On-time guaranteed
Certified professionals
Free estimates
Kid friendly
Pet friendly
Photos & videos
Services Offered
Verified by Business
Review Highlights
“My technician Kris was very professional and knowledgeable and the owner JR provided exceptional customer service.” in 19 reviews
“This was my first time using 'Like New Carpet Cleaning' and it won't be the last (I got my sofas steam cleaned” in 3 reviews
“I also have to say that Josh was VERY professional, informative, helpful, courteous, did a FANTASTIC job, and the company is very lucky to have him!” in 3 reviews
About the Business
Business owner information
JR B.
Like New Carpet Care provides professional carpet cleaning services. We also specialize in Carpet Cleaning, Oriental Rug and Area Rug cleaning, Tile & Grout cleaning and Upholstery cleaning services. No tricks or gimmicks, no low price per room bait & switch, just competitive pricing, and honest, hard work to get your carpets looking "Like New". Our carpet cleaners are IICRC certified trained technicians, we are also licensed and insured.
Location & Hours
Amenities and More
Ask the Community
Q:
Are you cleaning on site or can you pick up and clean off site. We are concerned about our wood-floors.?
A:
Good morning! Yes we can, as we have a 3,000 sqft facility solely dedicated to cleaning area rugs. Thanks and have a great day!
JR B., Business Owner3 years ago 1 person found this helpfulQ:
Do you service Mount Dora?
A:
We do service some areas in Mount Dora. We would need your address and I can give you a more accurate answer.
JR B., Business Owner4 years ago
Recommended Reviews
Overall rating
122 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- J. David G.La Crescenta, CA111Apr 11, 2024
Very professional, fast and reliable. Sean did a great job explaining the whole process and made it a good experience. Definitely would hire them again.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
JR B.
Apr 22, 2024
Thanks for the feedback, I really helps our business continue to provide the best Carpet Cleaning experience possible! Sean is a fantastic tech and we'll be happy to have him back out there for you whenever you need us. Thanks again and we look forward to future services!
- Jesica F.Orlando, FL15272Mar 28, 2024
Very professional, came in got the job done in a timely matter. Very easy process from beginning to end.
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JR B.
Mar 29, 2024
Hi Jesica! Thanks for that awesome feedback. Like New Carpet Care does it's best to provide a smooth experience and we're always happy when we get to hear that we achieved our goal! Thanks!
- Lynne B.Clermont, FL079Jan 23, 2024Updated review
This is the third year I have used this company and they are excellent. Sean was my technician and did a wonderful job. The carpets always look wonderful and this year I had a sofa cleaned and it looks great.
They are so easy to work with and always on time when they arrive. I highly recommend this company....you will not be sorry and very happy when they are finished.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
JR B.
Apr 14, 2022
Thank you for your recommendation Lynne! We are pleased that we were able to get those spots out for you. Call us anytime for your carpet needs. We look forward to working with you again.
Apr 13, 2022Previous reviewThis business is amazing. They were on time and got spots out of one area that I have never been able to remove. The technician was helpful and very professional. I definitely would use them again.
- Mark J.Winter Park, FL03Feb 13, 2024
Sean was very friendly and professional carpets came out great they had a great deal going on as well. I will use them in the future and pass on the good word. Thank you Sean.
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JR B.
Mar 8, 2024
Thanks for the feedback Mark! We are happy to hear about your Carpet Cleaning experience with Sean! He's a great tech who gets a lot of great feedback. We'll be sure to let him know! Thanks!!
- Kathi W.Kaneohe, HI5617Jan 18, 2024
Everything advertised was exactly what I got. Immediate response and willingness to work within my schedule. Sean let me know he was on the way and was extremely friendly. He got right to work, answered my questions and explained to me what was happening in the process. I had a few tough spots that he helped me understand how to deal with going forward. I'm a sales trainer in another industry, so I notice things like how the customer is treated, how questions are answered and how additional opportunities for service are shared. He got them all right!! There was a little misunderstanding in exactly how much space I was asking to have cleaned, so Sean made an adjustment in the price for me to better match the work he actually did. It was a happy ending. I found this company by asking my neighbor who they've used. I would absolutely refer them to anyone who asks.
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JR B.
Jan 23, 2024
WOW! Now that's what we're talking about! We can't thank you enough for sharing your experience, we are truly grateful! I'll make sure to pass along the kind words to Sean!
- Mary W.Apopka, FL205May 21, 2023
They did a great job and very pleased with the service. They were very communicative.
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JR B.
May 30, 2023
Thanks so much Mary!
- Linda P.Orlando, FL07Oct 2, 2023
Do not use these people to clean your grout because they will chip your tile! Not only did they chip the tile in several places, but the guy didn't tell me he did this. When I called the office to complain, the lady refused at first to let me speak to one of the owners (saying she is in charge.) Then she said she will have an owner call me back, but nobody ever called back!! Obviously they do not take responsibility for their work on the level of the guy who cleans or the management level of the owner(s). The guy who came out did, however, do a nice job cleaning the carpets. Just do not ever let him clean the grout which he went out of his way to say he can do on tile floors.
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JR B.
Oct 2, 2023
While it’s unfortunate to see 2 stars in contrast to our abundant 5-star reviews, we do still always appreciate feedback. It looks like all of your other reviews were only 1-star, so we are happy to see that we were able to surpass that mark.
Kris is a great tech who does fantastic work, evidenced by his name being specifically mentioned in many other 5-star reviews. We have discussed the matter with him and from his original notes on the invoice, as well as the recent discussion, it seems clear that he discussed the preexisting issues with your loose & chipped grout directly with you. We’re not sure about chips in the tiles, as our service is nowhere near strong enough to chip tile. We couldn’t chip tile if we tried.
We’re always happy to gain something that can help our company continue to succeed from each and every circumstance. So, we will add a secondary approach to ensuring our customers fully understand the concerns attached to the preexisting issues that are being brought to their attention before a cleaning takes place.
Our office manager would be who would help to resolve any concerns. While we are a smaller, local business, we are extremely busy. The owner himself is not always in the facility, which is why we have an office manager, who herself was happy to attempt to help with your concerns.
Thanks again for your feedback, Linda! We do wish you the best! - Charlie H.Lake Buena Vista, FL131Jan 18, 2023
I was impressed with Like New Carpet Care. Their communication was fast and the scheduling process was easy. They showed up early and were done promptly. Best of all, I was impressed with the results and felt it was worth the price. Kris was friendly and knowledgeable. Will happily use again!
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JR B.
Feb 22, 2023
Thanks so much Charlie!
- 64134267Apr 7, 2022
Our carpet looked like new after it was cleaned by Like New Carpet Care! The customer service was outstanding and they even called me the next day to make sure that I was totally satisfied with their work. I won't hesitate to recommend this business to all of my family and friends. A++ all the way!
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JR B.
Apr 7, 2022
We are happy to hear how satisfied you are with your carpet cleaning business. We are big on communication and it helps our business to run smoothly. We appreciate you recommending us to your friends and family. We will be here when you need us. Thank you!
- Patrick Z.Miami Beach, FL04Aug 22, 2023
I had a sofa and chair set cleaned. Great value. Cleaning was thorough. Would definitely recommend.
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JR B.
Aug 23, 2023
Thanks Patrick! Our upholstery cleaning team takes great pride in their work, thanks so much for the kind words!