Luxury Nail Spa

I have been a customer for a long time, since they opened this location, but I have noticed them rushing through the process, my acrylics lifted within a week, very disappointing, But I found a good tech, her name is Tracy and she does meet my expectations! Gave 4 stars because my tech is awesome!

Nail tech was very rude and I was very uncomfortable. When I called to speak to a manager about it later, the manger claimed she remembered the interaction with the tech and that she had claimed I had "Walmart nails". I could have gone without that. I have a thyroid condition and very thin nails. A waste of money and I will not return.

SERVICE GOOD.
Prices are Ridiculous!!!!!!
they workers can never get a tip cause the prices so HIGHHHH!! I been going there over 7 years and it has never been this bad.... I never go back

The ONLY "good" thing about this place is how quick you can get in, never need an appt. But my gel nails were chipping and lifting 3 days after the service. Terrible!! Not to mention prices are so high and the quality is just terrible. Wouldnt recommend unless you need to get in quick and don't care to waste money.

I didn't want to leave one star. I have come to this place often. I was reluctant to come back. I should have listened to my gut. Awful!!!! Rushed through the whole experience. I came in for a mani/pedi. While getting my pedi I had 2 other ladies come by to soak my nails and file the gel polish off. So with that, how was I to relax and enjoy the massage from the chair. Very uncomfortable!!! When it came time to do my nails. She was distracted with other workers coming to talk and stare at my nails. Seriously! Uncomfortable!!! I would never Recommend this place. You have 2 people who are your only!! Saving grace. Jo and Jenny. You get anyone else?! Save your money! I just wasted $100 today. Ridiculous! Never again Luxury. Thanks for taking my money and not giving me the quality care I should have received.

If I could give a lower rating, I would.

Earlier this year, I had a gel manicure and regular pedicure. The gel manicure came off in sheets after 6 days. The guy that did my nails was extremely rushed and all over the place. I called and they insisted I had oily nail beds. It turns out, they never used the bonding agent needed to keep the gel on my nail. They redid my nails for free, and those lasted a month with zero problem.

I went back two weeks ago to get my nails done, same service. Again, the gel came off in sheets after six or seven days. The nail tech I had was moving extremely quickly, although she was nice. The manager, Laura, blamed oily nail beds or that they only guarantee for three days or I called too late. My nails came off while on vacation, and I called upon my return home.
they had me down in their books, and I had photos with dates to show evidence. We were at theme parks and my hands were not sitting in anything that would have soaked them off. Laura argued with me on the phone and finally agreed to do my nails for half price.

I will never return here again.

My favorite nail salon for sure, love the massage chairs, a little rushed and prices are a little above average but always turn out good! I got these nails and white gel toes for $100. Tiffany, Kia and Kristine are my favorites :)

I've been coming here a while. My older daughters come here as well. Obviously I've never had any complaints.

Today, after a long weekend at work and feeling absolutely exhausted, I came in and decided to treat myself to the "Royal Pedicure". It was worth it. I think having Sue as my tech made the experience that much better too. She was so attentive and caring to my needs and had great attention to detail.

During my pedicure she noticed my water was no longer hot--she removed the water and gave me fresh hot water. I asked for a from massage as she started and I instantly felt the difference. This was truly relaxing and stress relieving. I don't think my legs and feet have ever been this smooth. I can't wait to come back!

I got a royal pedicure and a full set of nails with art work. Everything is super rushed. I get these services at high prices to relax. The massage itself wasn't even a minute long. They soak your feet for maybe 5 minutes. It wasn't worth the $65. My nails were super thick with a huge ledge toward the cuticles. Again, super rushed and the guy was so rude. He spoke English. I spent $175 and I re filed my nails and re painted them. My feet look and feel the same. Nothing noticeable or remarkable about my experience except the price and very poor service. I definitely will not return. The world is so fast paced with uncaring people and this place fits in perfectly.

I was visiting the area and had time to get my nails done. The salon was clean and organized. I requested a manicure with gel polish. The manicure definitely left a lot to be desired. There was really no manicure. Then I got polish in my nails that was not done well at all. The color was not consistent across the nail. The gel polish did not even last a week which should not happen, but it was peeling and chipping within the first couple of days. And because there was not a base coat used, the cranberry color I chose left my nails stained. Overall, not a great experience.