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Review Highlights
“I had given up on pretty nails, Kim asked me to trust her and thankfully I did!” in 9 reviews
“She introduced me to Moon who worked on my pedicure and Zelda, who did my manicure.” in 4 reviews
“But this was my first time visiting this nail salon & this was the BEST pedicure i have EVER had in my life!!” in 17 reviews
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69 reviews
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- C G.Columbia, SC0205135Jul 29, 2023
Always five stars.
The Place: Spacious with great massage seats and totally clean.
The Staff: So nice, polite and more accommodating than any other place I've ever been.
The Price: It gets a little pricey if you get higher priced experiences BUT totally WORTH IT!! This is by far one of the best nail salon experiences I've ever had. For my $50 pedicure I get a massage, I get oiled and wrapped and tons of warm towels, as well as exfoliated and generally well cared for. I got a gel manicure, which she did WHILE i was getting my pedicure which was so luxurious. Who can complain when all your extremities are getting pampered for a fair price.
A must! Do this you won't be sorry.Helpful 1Thanks 0Love this 1Oh no 0 - Diann P.IL, IL02Apr 28, 2024
I was pleased that I was able to request an appointment online and receive a prompt response. I arrived and realized appointments don't seem to matter as the very nice man asked me what I wanted and never checked that I made an appointment.
My pedicure tech Sonny was rough and didn't listen. He cut my nails too short and then cut me with a nail file. i specifically said very little cutting but I guess it fell on deaf ears as he did what he wanted.
My manicure tech was nice and did a decent job but wanted to rush me out and it caused a nail smear that she had to fix,
Sonny seemed very concerned about me paying. I noticed he did the same thing with the girl he was helping when I got there. I thought it was because he was leaving for the day but after he checked me out he went back to work. It was aggressive for no reason and I will never go back for this and all the other reasons listed.
The place seemed clean but was full of stuff that just cheapened the whole vibe like icicle lights.Helpful 0Thanks 0Love this 0Oh no 0 - Alexandra P.Plano, TX01Mar 29, 2024
I've been coming to this nail salon for almost two years now, but I feel like their service is going down hill. I just got a pedicure and it was the worst experience I've had. The nail tech was extremely rough and even though I slightly complained, she continued her same technique. I was in a hurry for her to finish because it was such an unpleasant experience. In addition, she wet all my pants when rinsing the scrub off my legs. I understand accidents happen, but I feel that she got me wet because she was such in a hurry to move on to the next customer. Additionally, I don't understand why they started charging $5 to remove your nails if I got them done with them the last time around. It's obvious that removing the old dip is part of getting your nails done. It just seems as another way to increase their prices and it's getting ridiculous. I'd rather go else where next time around.
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Majestic Nail Bar P.
Mar 30, 2024
First of all, I represent the store owner and apologize to you for what happened. My worker made you unhappy, that's my responsibility, I'm at fault. When an accident occurs, the worker's natural reaction is to rush to get a towel to clean you, so you may not be satisfied. Actually, I should get you a tissue to clean you. And another thing is that when you remove it and don't do the service again like gel or dip, we will charge $5. As for my responsibility, I will retrain our staff, and I am willing to let people who do not do well quit their jobs. again apologize to you . Wishing you happiness and good health. If possible, we will welcome you back and prevent unfortunate events from happening.
- Kaitlin P.Plano, TX3410862Jan 22, 2023Updated review
The best place to go for all things nails. Super clean and very friendly staff. They are able to do the latest trends. Enjoy a glass of wine while getting your nails done. I've been coming here for years and won't stop anytime soon.
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Mr. Daniel N.
Jun 27, 2022
Thank you so much! We really appreciate it!
Apr 1, 2022Previous reviewBest Nail Salon...hands down!!!
Amazing customer service,super clean,and such a fun environment!
My nails have never looked better.
I have been going here for over a year now!Oct 20, 2021Previous reviewThe most amazing place to get your nails or toes done. Plus,throw in a wax too!
The customer service is great here. The staff is very helpful and friendly. The nail bar is very clean and the staff wears masks. I have been coming here for over a year now and will continue to be back - S K.Downtown, Dallas, TX081Apr 30, 2023
Beware the bait and switch. They'll tell you something is just $5 more, then they charge you $23 and act like you didn't understand. This is the last time I come here. The prior time they filed down my double dip so much, after removing my polish my nails were so thin they hurt! This place has gone down hill and they will try to rip you off any way they can to make up for losing business.
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Mr. Daniel N.
May 1, 2023
Hello! Thank you for your feedback.
When you came to get your nails done, our technicians already let you know about the extra charges on trimming cuticles for $5 and $23 for the full manicure ( includes trim cuticles, cleaning skin , wrap hot towels and massage) . When you already chosen to do full manicure, you will need to pay $23 for it. We have price and service details on our menu, you can always look at.
Thank you. - Claudia A.Dallas, TX0224Jun 19, 2022
My fiancé was gifted a pedicure for Father's Day and I picked this salon. My friend has been raving about this salon for some time so I figured this would be the one. We arrived we were walk in's and they had us in seated in massage chairs immediately. My fiancé had a Jelly pedicure done by Cindy. She was wonderful! the pedicure looks amazing and the foot massage was great. I got a Dip Manicure done by Karen! I was her last appointment of the day. I love my mani it's so simple but classy. I chose OPI 89 Bubble Bath. The salon was clean, the place was beautifully decorated. The customer service was great. Relaxing experience. Go book your nail appointment!
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Mr. Daniel N.
Jun 27, 2022
Thank you so much! We really appreciate it!
- Shima K.Saratoga, CA055Feb 21, 2023
They charged over price for poor service, I definitely recommend their pedicure and simple manicure but not going there for designs
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Mr. Daniel N.
Mar 4, 2023
Thank you your feedback! We’re so sorry about your nail . If you give for us a opportunity we will design for your nail free next time. And if you don’t like something so you tell with us when we take care your nail to we fix it. Thank you and we hope to see you soon.
- Callie K.Dallas, TX9114253Nov 5, 2022
I really wanted to enjoy my experience here but my pedicure, for lack of a better word, just felt aggressive. My nail technician trimmed my nails to the point where it hurt and although I voiced that to her she repeated the same technique on the other side. The massage portion of the pedicure was also uncomfortable as she was digging her nails in to my legs and feet. I've had multiple pedicures before and haven't experienced anything like this. The technician was thorough, however, and she did a great job on the color. Not sure if I just had a one-off experience but I feel very hesitant to return after my pedicure.
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Mr. Daniel N.
Nov 5, 2022
Thank you Callie for your feedback! Can you come back , another technician move ingrown for you now ,please!
- Blair T.Lake Highlands, Dallas, TX056Aug 19, 2022
My daughter had dip tips, and it was terrible. They were super thick, uneven, and one cracked hours after we got home. The nail tech also was extremely rough and my daughter's cuticles were terribly sore and some are peeling. We were charged extra for "coffin shape" but she didn't ask for coffin shape- she just asked for square edges, and was never told any fee would be added. AND the nail tech picked the wrong dip powder, and then when it was pointed out said it was fine (it was not fine).
This is all extra disappointing because I had a pedicure and it was really good. I will likely go back for a pedicure, but my daughter won't and is now trying to decide if she needs to take the nails off because they still hurt.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Mr. Daniel N.
Aug 19, 2022
So sorry about that. Can we do again for your daughter if she is not happy ? You can call us for your appointment right now . Give we a chance to take care for your nail the best . Thank you so much.
- Lainey K.Plano, TX011Aug 5, 2023
i loved it here!! karen was an excellent nail tech who did my design nearly perfect (i'm a teen girl who's very picky). It was the perfect amount of conversation for someone who isn't necessarily into talking while getting nails done! highly recommend
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