MINT dentistry | Las Colinas

I wanted to write this review 6 months ago after my first appointment but I wanted to wait till the second appointment just to make sure I didn't make an error in judgement.

First of all, I didn't see a single male employee here. All were women, even the doctors. Many women talk about inequality at work place but seem to be oblivious of when they do that same thing.
Don't give me this cliche bullshit that in medical profession most of the care givers are women. I have seen enough hospitals and clinics where that's not the case.

I noticed other subtle to not so subtle behavior traits and other attributes of this place which made me feel unwelcomed.
Here are some examples:
1. Dr Vanessa was so quick to analyze and check my teeth that she was in and out in literally less that 90 seconds. As if I was just a means to an end. I also noticed some subtle behavioral traits in her such as sense of superiority, facial expression showing dislike etc. I noticed the same during my visit 6 months earlier. She didn't seem to be this impatient and hasty with other patients as they have open operatories. Not sure if she doesn't like non-white men or men in general.
2. When the cleaning was done they gave me a bag with a tooth brush, floss and toothpaste. At the reception , when I was checking out, I saw another patient who had the same bag with lot more stuff in it.
3. At the reception there a collage of 12 pictures out of which 8 of them are women. Some people may argue that it means nothing but it does because this shows how women oriented they are. Here's a proof: check their yelp reviews and you will see that almost all of them are written by women.

I had a really positive experience despite the unfavorable ratings. I checked in on time, was called five minutes later, and was greeted as soon as I went in. I had just relocated to Texas, so this was my first visit. I had my X-rays taken, and after that, I saw the dentist, who was really kind and considerate of my teeth. After that, my dental hygienist arrived to clean my teeth. She was gentle and took her time, and I enjoyed our talk. She also made sure to point out any areas I needed to improve. I had a wonderful time.

i've been coming here for a few years now. always ended up with different dental assistants and probably doctors since i only come twice a year. all are very professional. my recent visit was a crown and it wasn't bad at all.

This was my first visit and 2 hrs is horrible timing for a consultation for braces. Secondly, I find out this location only does Invisalign. I book the appt and stated what it was for. I get there and they had me down for a cleaning, xray and consultation, which I received a text while there for another appt. I have my own dentist and not due for a cleaning until March. The lady didn't tell me when I will get my whitening kit. I had to ask the front desk clerk. The doctor act like she was in a hurry to wrap it up once I told her I didn't want to do Invisalign. Aside from the nice Decor and free whitening they charge my insurance for this place customer service needs to be better. Do not ask me questions I filled out in the new patient paperwork online. I called and booked with another location to get braces and I hope my Experience is much better there.

Well it's a large corporation running dental offices... When I arrived they informed me that I would be charged $200 for a cleaning (and X-rays) instead of the $60 they told me on the phone. Since apparently they "had" to do extra checks since it was my first time.

All in all the actual cleaning was fine. But they grossly misled me on the cost. Not to mention other offices have given me both a cleaning and X-rays for half the price. Personally I'd like to trust my doctor.

The technicians hand slipped while prepping some cosmetic work and she chipped my tooth with the tool. I told them and asked if they would compare the before and after pictures to see the chip but they didn't, the doctor just said it looks fine and brushed it off. Technician never owned up to it and I have no proof so..

MINT is like the fast food of dentistry. They rush you in and out, do extra "work" to charge you and your insurance more than necessary, and the actual dentist spends less than 60 seconds looking at your teeth and talking to you. To add insult to injury, the curt dental hygienist wears MAGA items at work. So inappropriate. Highly recommend you stay away from here.

Horrible place.... You pay for the heated seats and massage chair. Came here last year and got a crown done my out of office fee was $300. 2022 I come to replace a crown and it's over $1600. I guess I'm now out of network which should have been told to me prior to me coming in. Lack of customer service at this place. HORRIBLE

So i want to say I absolutely love this location of Mint Dentistry! I was so hurt when I had chipped my tooth. I had a freak accident of fainting walking to the bathroom & my tooth was knocked half way out. My teeth means everything to me I had braces for 3 years and finally loved my smile then boom this horrid accident happened. I was absolutely distraught. My mom has been going to Mint Dentistry for years and specifically the Las Colinas location. She called & got helped by Gabby(don't know if that's her real name or nickname) they got me in immediately that day. I was helped by this sweetheart named Simone or Cymonee not sure how to spell it but she was so so nice very sweet & made me feel welcomed. She took her time and communicated with me the entire way. I got a temporary tooth that day. They told me I would have to go to a lab to get fitted for my actual tooth. I informed them that I work every other day that week instead of the following day. The manager made a call and was able to set me for an appointment the next day at the lab to get fitted for my new tooth. They called me back about 3 weeks to get my tooth cemented it. Thankfully I was greeted by the sweet Simone again. She was very gentle and they had me in and out. Below are pictures of my chipped tooth, my drilled tooth, and my new tooth! I love them! Everyone was so sweet and efficient. It's very nice and clean. Everyone looks good and have positive attitudes! I give you all 5 stars for both times I went. I wish I had three hands to give you all 3 thumbs up. Thank you all for making me beautiful again and thank you so much Simone for the great and positive attitude. You even remember me from the first time of asking my mom to buy me potato soup! Lol a great time thank you all so much

Every time I leave here I feel like I need to do additional cleaning on myself when I get home, the hygienists seem to disagree with the dentist and they want to rush you out. Been 3 times same every time.