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About the Business
While we started cleaning ducts over 50 years ago, duct cleaning is still a relatively novel concept for many home owners, some of them using it for the first time. Unscrupulous operators take advantage of this fact by intentionally keeping everything vague in order to overcharge while under service. We pioneered the 5-step Ironclad Commitment® based on customer feedback and inspired by the best practices from other service businesses to take the guesswork out of duct cleaning. After all, our business model is not to make a windfall on one service call but to generate continuous volume through repeat businesses and referrals.
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