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About the Business
At North Denver Oral and Maxillofacial Surgery, we provide the highest level of surgical care to every patient. Our experienced and professional staff offers a full range of oral and maxillofacial surgical procedures at our Westminster, Colorado office. While in our care, we commit to keeping you comfortable and informed, striving to make every visit as painless, stress-free, and relaxing as possible. Our staff takes the time to carefully address your surgical needs and answer any questions you have about your care. During all surgical procedures, our doctor provides anesthesia to keep your surgery painless in a safe, warm, and caring environment. We want you to feel at ease and safe while in our professional care!
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- Nicole C.Denver, CO82Apr 16, 2023
The staff and doctor took great care of my son. The staff was very professional, a pleasure to work with. They made it a simple imformative process upfront and then Dr. Hong took great care of my son taking out all wisdom teeth. He also called later that evening to personally check in and see how he was doing. Highly recommended.
Helpful 0Thanks 0Love this 0Oh no 0 - Nadia G.Denver, CO753106Dec 21, 2018
I was so nervous to get my wisdom teeth out but the staff here were so kind to me that it ended up being an easy & pretty painless experience!
Douglas Hong-- was so informative & made sure I was completely comfortable with the whole experience. He truly did a wonderful job with my surgery, I'm so thankful!
Brooke-- SO HAPPY you were there it made the whole experience a million times less scary for me & I appreciate you so much!
The receptionist was beyond kind & very helpful as well :)Helpful 0Thanks 0Love this 0Oh no 0 - Won K.San Diego, CA136Mar 5, 2019
Dr Hong and his staff were amazing. They put all my fears to ease and were caring. My dental implant surgery went smoothly and my recovery was painless. I would strongly recommend Dr Hong for your implant surgery.
Helpful 0Thanks 0Love this 0Oh no 0 - Mindy B.Denver, CO235Apr 4, 2019
Our experience with North Denver OMS was great. We came to see Dr. Hong so our son could get a tooth extracted. In order to extract the tooth, Dr. Hong needed to put our son under general anesthesia via an IV. Dr. Hong was very patient with our son and walked him through it the whole way. Procedure went very smoothly and Dr. Hong has a great bedside manner. He was great with our son and us, answering all the questions we had for him. His staff is very friendly also.
Helpful 0Thanks 0Love this 0Oh no 0 - Jeff M.San Francisco, CA832Nov 22, 2017
Dr Hong's office cares very little for clients. They will not work with insurance companies and treated me with very little respect. The office ladies never informed me of my insurance benefits and were like car salesman trying to close a deal. I will never encourage someone to go there again.
Helpful 0Thanks 0Love this 0Oh no 0 - Joey C.Broomfield, CO398172327Jun 15, 2017
Dr Hong is the best. Very professional and extremely knowledgeable. He takes his time when I go see him and I never feel rushed. He definitely does not rush into anything. I needed surgery and Dr Hong made sure everything was put into place. He kept me calm and I trust him 100% with my care. Highly recommended. The girls up at the desk are super nice and always remember my name when I walk in the door. Thank you Dr Hong!
Helpful 2Thanks 0Love this 1Oh no 0 - Tara W.Broomfield, CO1441Jul 29, 2019
Do NOT got to this dentist, they will over charge you!!! Worst experience ever! Staff is completely incompetent.
Helpful 0Thanks 0Love this 0Oh no 0 - Jen P.Granby, CO2122Feb 3, 2018
So while the staff was nice enough and the doc seemed cool, they aren't looking to help anyone. The website says payment plans available, NOPE. I had a broken tooth and an infection that Dr. Hong (after 2 other doctors confirmed) was on it's way to being life threatening. He said another 24 hours could land me in ICU with emergency surgery. The total cost was about 2500$ for him to extract the tooth a d clean out infection. I said I can do half now and the other half in 2 weeks. He himself never came back in. He sent his staff in and they said Dr Hong said he wanted payment in full before the procedure. All of this happened after I had fasted for 23 hours, 4 of which I sat in his office in excruciating pain. I ended up in the ER at Denver Health (they have emergency dental) with IV antibiotics, Morphine, and emergency dental surgery. I have a severe infection that hopefully, with major antibiotics and pain killers, MAY clear otherwise I have to go back under the knife for even more major surgery. My main issue is, when a doctor says your life could be at risk AND turns you away.....He or she has a lack of integrity and broke their oath to take care of people. DON'T GO TO THIS DOC U LESS YOU HAVE LARGE AMOUNTS OF CASH. He doesn't care about you he cares about his paycheck.
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Douglas H.
Feb 15, 2018
Hi Jenny. While we appreciate the feedback, it disappoints us to read that you had a negative experience in our office. We ensure you that our team strives to provide the highest level of surgical care to every patient, as it is one of our main priorities. Our office was more than willing to help you. Despite our full schedule, we were still able to accommodate you within four hours of your initial call to us. We informed you and your referring dental office that a wait was inevitable due to the amount of scheduled patients that day. Dr. Hong's surgical recommendations are always made in the patient's best interest and we are confident that the recommended treatment was best for you. Our office did try and contact you twice the following day to see if you were coming to your scheduled appointment, which you did not show for. As a courtesy, we called numerous insurance companies to see if you had coverage. Our financial policy which was signed by you, states payment is due the day of surgery. A payment option was given to you in the form on Care Credit, which you declined. We're glad to hear that you were able to receive the appropriate care at another facility.
NDOMS - Chandra W.Brighton, CO01Sep 15, 2016
So, nobody *likes* going to an oral surgeon--there's never that part of your day where you're like, "Man, am I bored...I've got some spare time to waste...You know what might be fun?! Going to an ORAL SURGEON!!!" So, when I was informed that I needed to do just that, I was less-than-excited.
My dentist recommended that I visit Dr. Hong--my dentist's office called North Denver Oral and Maxillofacial Surgery and (due to a rather unfortunate issue I'm having with insurance at the moment), they were able to squeeze me in THAT DAY (which was very fortunate for me and inconvenient for everyone else).
When I got there, I was impressed by the look of the office--very understated and classy (comfy chairs!), the large flatscreen TV seems to be tuned to HGTV all the time (which I enjoy).
The women at the front desk were friendly (paperwork was minimal but efficient, X-rays were a snap) and I was seen promptly.
Dr. Hong and his assistants were knowledgeable and friendly the entire time. I was advised on my next step and I showed up a couple days later for the procedure.
The morning of my "surgery" I was taken back on-time and was "out" pretty quickly--which I was happy about.
My people said that I was in good spirits afterward (but to be honest, I don't remember ;) ...I do recall listening to KBCO, which was nice.
The next day, I was hurting, as expected--but my pain was managed well and the next couple days went smoothly.
I was impressed that the office called me a couple times to inquire on how I was feeling--made me feel well-looked after.
And finally, just today, I went to my post-op and again was given wonderful service.
I would recommend Dr. Hong and the entire North Denver OMS team to anyone who is unfortunate enough to need an oral surgeon; it wasn't the BEST experience of my life, but it was the best experience you can hope for, while expecting to leave with a stitched-up, bloody hole in your head.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Douglas H.
Sep 16, 2016
We always strive to make sure that all of our patients have a great experience! We appreciate all of your kind words! Take care!
-Katie - David P.Louisville, CO19Oct 27, 2015
I was referred to North Denver OMS for implant surgery from my regular dentist, and had a great experience from start to finish. I found Dr. Hong to be extremely personable and knowledgeable ... after reviewing my x-rays he went through every detail of the procedure with me, giving me accurate information on potential risks. The surgery itself went extremely smoothly, and based on my dentist's opinion the implant was placed perfectly.
His office and clinical staff have always been extremely friendly to me both on the phone and in person, my visits have been efficient and on time.
I have recommended him to friends who need any kind of oral surgery, and would go back to him for any future needs that I have.Helpful 2Thanks 0Love this 0Oh no 0
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