Olson Duncan Insurance
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Review Highlights
“Robin checks in with us periodically with tips on how to get a better rate.” in 8 reviews
“We used her services to secure home and car insurance during our recent home purchase and we could not be happier.” in 2 reviews
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About the Business
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Mark D.
Specializing in: - Insurance
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Overall rating
15 reviews
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1 star
- Kelly K.Palos Verdes Peninsula, CA0183Jun 15, 2019
I have to stop and write a review immediately!
It's a Saturday afternoon and we are thinking of purchasing a used car. I texted my agent Desiree to ask how it works when someone gives you keys to drive their car for the weekend so we can see if we want to purchase. Very soon after she text back and gave me a full explanation!
I cannot recommend this company enough, they are fantastic and wow, small issue but we were concerned and she alleviated our stress.
We have our personal and business with them and are just so impressed.
John and Kelly BarryHelpful 0Thanks 0Love this 0Oh no 0 - Kristen T.San Diego, CA2002114Mar 1, 2019
Robin is fantastic. She always immediately responds to my emails and she is gentle and understanding on the phone. She has always helped me out when I needed it!
Helpful 0Thanks 0Love this 0Oh no 0 - Curtis M.Torrance, CA1696166Feb 16, 2019
We have been with the Olson Duncan agency for 28 years. We got our home and auto policies at the same time, which got us a better rate. Robin Naversen has always taken good care of us. She helped us adding a teen driver. Robin checks in with us periodically with tips on how to get a better rate. We highly recommend them.
Helpful 0Thanks 0Love this 0Oh no 0 - Andrew B.Costa Mesa, CA1571Mar 6, 2019
Great Insurance company. They've been insuring my business, home, and auto for the last three years. Dusty Olson is alway quick to respond to any question I have. Very trustworthy and honest.
Made sure I had the correct Insurance for my business needs.Helpful 0Thanks 0Love this 0Oh no 0 - Lucy S.Wilmington, Wilmington, CA05Apr 24, 2018
What an amazing car insurance buying experience - and that never happens! Robin Naversen is the best! She was incredibly personable, patient, always organized and responded in a timely manner, and worked so diligently to find me the best deal. It was such an easy process. I would recommend ISU to anyone and especially partnering with Robin!
Helpful 0Thanks 0Love this 0Oh no 0 - Luis G.Jersey City, NJ02Mar 30, 2018
Desiree Love provides outstanding support. She is always very responsive and I always feel the quality of service is top notch
Helpful 0Thanks 0Love this 0Oh no 0 - N R.Palos Verdes Estates, CA091Mar 20, 2018
Robin Naversen is AMAZING. We used her services to secure home and car insurance during our recent home purchase and we could not be happier. Robin was on top of every detail. She provides fair, competitive and honest rates and her customer service is first class! She is EXTREMELY fast in responding to any questions/concerns and handles any request within minutes. Don't hesitate to call her if you need any insurance services!!
Helpful 0Thanks 0Love this 0Oh no 0 - Tom F.Hermosa Beach, CA426Oct 16, 2012
We have had our car insurance with Olson Duncan for eleven years. Whenever we have a question, we get answers very quickly from someone we know.
A few years ago, another driver hit us. Since we were both covered by the same insurance company (Mercury), the company wanted to just have us share the blame. Robin at Olson Duncan listened to what happened and helped me work through the process of having Mercury assign blame solely to the other driver. I was really glad to have her answering all our questions.
The bottom line is that we are very happy with their service and value.Helpful 0Thanks 0Love this 0Oh no 0 - Lesley B.Thousand Oaks, CA326317Dec 1, 2011
We use Olson Duncan insurance exclusively for all our insurance needs. The people are wonderful, the service terrific and we would not go anywhere else. They are THE best.
Helpful 1Thanks 0Love this 0Oh no 0 - Thelonious P.Torrance, CA0216Aug 13, 2013
Mark and the crew at Olson/Duncan Insurance really know what customer service means, and really look out for their clients. I would highly recommend them to anyone out there who has any type of insurance nees.
Helpful 1Thanks 0Love this 0Oh no 0
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