Paisans Pizzeria

Pizza was alright.

Service was subpar, it took about 15 minutes after being seated for someone to even acknowledge we were sitting and take drink orders, meanwhile all of the employees were eating in the back corner.

Will not be returning.

2nd time coming here. Food is always delicious. The server Esbin is fantastic. Both times my family came , he is always very attentive & jokeful along with friendly. Would definitely recommend anyone to come.

We have ordered from this place through doordash but this is the first time we dined in. The ambiance was cool and suitable for groups. We ordered Dragon Fries and Onion rings for starters, one Chicago deep dish pizza (customised with veggie toppings) and one meat pizza. Everything we ordered was good. The deep dish pizza was really enjoyable as it had perfect amount of sauce and cheese to my taste. The service was also relatively quick. I would recommend this place for dinner and deep dish pizza.

(Mar7,2024)I am a very picky vegetarian-to-vegan with food, so when it comes to days that I do want a bit of cheese or milk I get very specific. And Monday I wanted flatcrust style classic pizza.
Although I am a stickler for perfection when it comes to the classic authentic(doublecrust/artisanegglessVegetarianmilkBreadBakersstyle)StuffedChicagoStyleStuffedGiordano'sTypePizza (Think stuffed pizza made with a delicious thick baguetteFlour or wonderbreadTypeFlour style dough), however When it comes to the everyday traditional 18inch CrackerCrust/Flatcrust Style Pizza, while i DO require artisan deliciousness,
I am more open to trying different bakeries and restaurants. It was a buy one get one free day offer, for about $36us (which made it around $18dollars per pie) so I was very enthusiastic as the prices go up a bit near the downtownCitycenter as opposed to being farther south near EvergreenPark for the same flatcrust style pizza (I am still eating mine, by the way). SO they arrived in a very timely manner. The style of Paisans is more along the lines of a ArtisanthinCrust/extra-thin as oposed to regular(kindofmediumThickbutthin) flatCrust Pizza, but I am a fan of both, as well as my favorite -(the colossalStuffedChicagoStyle Giordano'sStuffedStylewiththeDoubleCrust-which as per management and corporate, btw, youCAN still get by request) but I did note that, unfortunately one pizza was definitely NOT as fresh as the other. One pizza was super fresh baked, right out of the oven, but the other was a bit like it had been re-warmed after a long day, and maybe they had a lot of orders, so the extra pie was used to cut time/and corners... But/so while I do think the cheese was nice, the sauce was good, the fresh pie had a crisp thin crust, but if you are a typical flat pizza lover, unless you specify ThinCrust, you will expect the more typical mediumthickbutthinflatcrust, like you find in MidtownManhattan Pizza Slices shoppes, so just a note as I do actually like regular flat crust and extraThin versions from time to time.. However, the older pizza had a slightly doughy/notcrisp texture in contrast to the more fresh one, so not so much in terms of consistency, as if the flatcrust pizza is only a few hours old, there should still be a little oomph to the crust regardless of whether you warm it up or not. And as is my(jj/aL) motto I must deduct a few points for everything inconsistent with a food type review. So for the one pizza I would still give it a solid C, but the other not so much, however the fresh pizza was worth a possible re-visit in the future (but I will make sure it's buyOnegetOne freePizza day, so I won't be too disappointed if there is no uniforme change in the prep process that led to one pie being okay and the other being really about me being too stubborn to throw out) However, I will say that typical of flatcrust pizza it does actually taste better next day, so there is that element also. And so that being said, I am still going to give it a C, or 3Stars! with the note of how awesomely quick they were with delivery in under an hour, despite possible downtown traffic concerns. But with room for improvement.. but that being said, : SO, yeah, Paisans is s'ok.

My husband and I came here on a Sunday afternoon. We live very close but had never tried it, so we gave it a go. Service was friendly and attentive but the pizza was just OK. The tomato sauce was very sweet and we tried an extra thin crust that was just thin, but not crispy, and it really couldn't hold up to the excessive amount of cheese on the pizza. The sausage was good. They did give us the toppings we asked for--garlic, basil, and sausage, but the overall pizza was meh.

The decor is very industrial. I joked that the place should be called "Pizza Dungeon," as that's what it reminded me of. My husband said "It feels very suburban chain." The music was repetitive "ooonce, ooonce" club jams, which felt out of place on a Sunday afternoon for lunch. Oddly, there was one country song in the mix and then it went back to the heavy club beats. Wait time for the pizza was pretty long.

I ordered two glasses of wine and there was an onslaught of fruit flies around my glass the whole time, so that doesn't say much for the overall cleanliness. We were the only customers in the place for quite a while, and we wouldn't go back.

The family and I went to the new location in Oaklawn . I order a michelada and was disappointed with the taste . I asked the waitress if I can switch to the drink to another flavor michelada she said that she needed to talk to the manager. Manager comes by the table and asked what's wrong with the drink which caught me by surprised. I said I didn't like the taste I would like to try a different flavor . She replies well it's not going to make a difference because we use the same mixed again, caught by surprise . I thought she was unprofessional and didn't even care to listen to me and express her opinions without even considering thoughts. I definitely felt gas lighted . She was debating with me instead of just switching the drink. I said to her I will pay for the other drink I'm not asking for a free drink I just don't care for this one and like to switch it . Then she agree to switch it but it took over 20 minutes to bring another drink.

Also the waitress seemed a bit confused when I asked about the menu and drinks .

They definitely need to train their employees to be more knowledgeable about the menu and the manager also should be more professional and learn how to deliver customer service .

I was really bother and didn't get to enjoy a nice family dinner . Especially when we were looking forward to have a dinner at this location . What a disappointment.

I don't think I will return to that location .

Went here with a group of 17 other coworkers. They serve family style for larger groups. While the servers were short staffed, they did everything they could to accommodate our large group and were timely in bringing food out. We did end up just going to the bar to order additional drinks. Pizza was decent, but we all loved the bruschetta appetizer.

Excellent customer service server. The service is fantastic night not work thank you wow is that good? That's because we haven't found the right meatball fire weird why do I have a craving for meatball OK oh my God.

Ate at paisans on a Monday afternoon and it was fairly empty but the food was good! We ordered a medium pepperoni pizza extra thin to share and it was just enough for two people. We sat outside while it's still nice out and our server was attentive. They also have happy hour specials which looked great!

We ordered two 12" pizzas, one cheese, one veggie. The cheese and toppings seemed fresh, but the crust was a disappointment. The crusts were not hand tossed, but were identical in shape (perfect circles), size and thickness, with uniform edges. They tasted like crusts found on cheap frozen pizzas. They were obviously commercially made. Sure not worth the $47.00 charge.