Review Highlights
“Phillip and Trianna are definitely professionals I'm always very pleased with my nails...” in 2 reviews
“My pedicure was amazing my feet feel and look amazing.” in 2 reviews
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12 reviews
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1 star
- S F.Chicago, IL17Feb 2, 2024
Horrible experience all around. The tech cut me twice. When I said "I'm bleeding" as a warning (assuming no one wants to touch a stranger's blood) and she said "I know" (no apology) and proceeded to pull something out of the drawer to put on it, which burned. She might cut people regularly.
Manicure itself was horrible. Didn't look great but then 7 of my nails smudged, like rubbed off, and got an imprint from anything. This was happening 4-5 hours after leaving. It's like the polish was too thick.
When I called the same day, there was zero apology for cutting me or that my nails looking awful. I came back the same day to get them fixed, no apology or acknowledgement and instead blamed me for getting a regular manicure and then not waiting long enough to dry even though I dried for over 15 minutes (I set a timer).
Fixed some of my nails even though I said maybe we should try a different polish. They made me wait 25 minutes to dry. I left and the same exact thing happened still the same day.
I've been getting my nails done regularly, every 2-3 weeks, for twenty years and have never had a problem. Also they're pricey to be this low quality. A regular manicure is $25 and then it's $5 more if you want an almond shape - I have never heard of being charged to pick the shape of your nails.Helpful 1Thanks 0Love this 0Oh no 0 - Deb K.Rockford, IL052Mar 6, 2024
Aria was the best! Had a dip mani and no chip pedi. She did an amazing job!!! The salon is lovely and the margarita was a pleasant surprise!
Helpful 0Thanks 0Love this 0Oh no 0 - Marcia B.Cicero, IL0491Nov 14, 2022
Phillip and Trianna are definitely professionals I'm always very pleased with my nails...they know what I want pink n white gel which I've been doing for decades...they delivered with flying colors gorgeous salon clean comfortable and the margaritas are amazing..I'm always going to go there
thank you !!!!Helpful 0Thanks 0Love this 0Oh no 0 - Brianna L.Providence, RI091Apr 27, 2023
Amazing my sisters come here and I came here before months ago and finally came back and they are amazing really nice, my sister messed up my appointment (her own fault) & they saw me as a walk in not a long wait at all and they are so nice. My pedicure was amazing my feet feel and look amazing. This is my go to nail salon for sure!
Helpful 0Thanks 0Love this 0Oh no 0 - Elizabeth S.Romulus, MI6197Mar 25, 2022Updated review
They responded promptly and offered me a great. discount for next time and apologized on the employees behalf.
Helpful 0Thanks 0Love this 0Oh no 0Feb 9, 2022Previous reviewI love this place BUT this is the attempt of two people and 2 diff attempts and they still didn't manage to get it. I know putting on white polish is hard but this isn't the first time I've gotten white on my toes and never had a problem until today. I was just done with it and told them to leave it.
- Isabela R.FL, FL042Jan 6, 2023
I had trianna and she was so amazing!!! She did my nails perfectly and the price was much cheaper than other places in the area.
Helpful 0Thanks 0Love this 0Oh no 0 - Amanda G.North Port, FL71Oct 23, 2021
After moving back to the area, I was struggling to find a nail salon that was thorough, clean, and relaxing. Phillip's exceeded all my requirements! Lily does an excellent job, takes her time, and is thorough! I even brought my son here after USMC boot camp to refresh his beat-up Lambo-feeties!
Helpful 0Thanks 0Love this 1Oh no 0 - Melissa R.Cornish, ME04Mar 24, 2021
I had a fantastic experience, very clean, friendly and professional! My manicure came out beautifully and has lasted longer than any I've had before. Don't hesitate to give these folks a try.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Nhi N.
Mar 29, 2021
Dear Melissa, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again at Phillip's Nail Studio
- Julie S.Warrenville, IL129Jan 29, 2021
My daughter and I went there for the first time people were very nice the pedicure could have been longer they didn't put any cream on and do much massaging on the legs my daughter said they charged her 10.00 to clip her cuticles everywhere I have been it's usually included in the mani we left good tips but we were a tad disappointed
Helpful 1Thanks 0Love this 0Oh no 0
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