Review Highlights
“Today I went to Phan and he is meticulous about his work...” in 2 reviews
“Love this place :) the owner Emily is a wonderful person and is so hard working.” in 3 reviews
“This place followed me on Instagram and I couldn't wait to go!” in 3 reviews
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About the Business
Nails and lashes
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Recommended Reviews
Overall rating
77 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Pauline C.West Palm Beach, FL115342444Nov 25, 2021
It's been way too long that I have seen someone actually take care in doing a gel manicure. Sadly it's all about big ticket items and if you're not spending $60+ on your nails, you don't usually get good work. Most don't even bother taking the time to file your nails and pretend to cut the cuticles.
Not today! Today I went to Phan and he is meticulous about his work...thank you for a beautiful job in my nails. The young lady next to him was doing equally great work and amazing artistry on her clients nails, taking the time to shape and paint each nail to perfection.
The owner Emily was warm and welcoming, a very nice vibe. I highly recommend and will be back!!Helpful 2Thanks 0Love this 0Oh no 0 - Dria B.West Palm Beach, FL01Feb 19, 2024
Every time I come here I'm waiting 30 minutes after my scheduled time . A nail tech stopped my nails to go eat & when being switched to someone else the other nail tech was extremely tough rushing on my nails .
Helpful 0Thanks 0Love this 0Oh no 0 - Mar 30, 2021
I love coming to Royal Nails! I look forward to my appointment every 3 weeks. I think their nail techs have a lot of talent doing clean work and skilled designs. I have been going to Zoey from the beginning. She is a perfectionist. She may go over on her time with each client but that's because she wants her client to be satisfied. They always shape my nails exactly how I want it. Their social media account also inspires me to see what I want to do next.
Helpful 4Thanks 0Love this 1Oh no 0 - Shawn S.Charlotte, NC167Apr 5, 2022
I have tried this salon at least four times and have had a problem on three of those visits. First, some of the techs do not speak enough English to communicate. I selected a cats eye color and, from the beginning, told the tech that he was using the WRONG color. Had to start over again completely from scratch because he kept insisting that I was wrong. Next time, my gel manicure was rushed so that the tech could leave to walk her dogs. Finally, last week, my tech had to stop in the middle of my gel manicure to go do a pedicure because someone didn't show up for work. My service was "completed" by a woman who was handling two clients at the same time. Every gel manicure has chipped within one week because they rush me.
Every time, I had an appointment so I should have been expected! I'm done with this place.Helpful 3Thanks 0Love this 0Oh no 0 - 49225Apr 7, 2021
I can't believe this place doesn't have 4-5 stars!!! Check out their Instagram for amazing nail art. I've been going here regularly for over a year and the manicures are always outstanding. I have gotten every kind, regular polish, gel, powder, acrylic, tips/no tips, and all looked great & lasted a long time.
They actually helped me grow out my natural nails longer than I've ever had them!
The pedicures are average but they do have luxury chairs that use airbags to massage you.
If you just want a standard mani pedi you can go almost anywhere but if you're looking for something unique or next level this is the place to go!Helpful 1Thanks 0Love this 0Oh no 0 - Cidney B.FL, FL017May 12, 2023
Amazing customer service as usual. The woman at the front desk is always pleasant, no matter who it is. I've never felt mistreated coming here. As the owner (I believe) Emily did my nails; several other techs came over to look at her work which is always a lovely thing to see. I will say she did an amazing job as she should. She just does not seem like she wants to work on doing nails. It felt rushed. I've been coming to this spot for over five years and always come back. It's very clean and always such polite service. I've also recommended many to this nail shop. I've also brought family and friends to this nail shop. Only negative I have to say is about the owners service.. she runs a beautiful business but should work harder personally on making her clients happy. After all she is the owner. Love this place though and will forever come back.
Helpful 0Thanks 0Love this 0Oh no 0 - Tac B.Lake Worth, FL2844811Nov 26, 2021Updated review
I was able to go back to the young girl, she was so kind and fixed my nails
for me. She had great customer service and there was no wait at all.Helpful 0Thanks 0Love this 0Oh no 0Nov 24, 2021Previous reviewThe young girl did NexGen on my nails. She was really pleasant to sit with and I'm grateful she did my nails. I ended up with her because of availability but I think I should have went back to the young gentleman who initially did my nails. The young girl worked hard but she left glue and nexgen nail polish all over my fingers. It overall made my nails look messy and not worth $58. Unless you have professional nail supplies its really hard to get off without messing with the integrity of my nail design. Some of my nails were also facing different directions. The salon is ok but I wouldn't go back to her.
Mar 28, 2021Previous reviewNikki did my lashes and I felt really gorgeous after. I asked her how to care for them and her response was not to rub them hard and take care of them well lol. For someone who's never gotten lashes before "Take care of them well" wasn't really much to work off of lol. I'm grateful she did my lashes though but after doing research on lashes and how to care for them it made me question if she's certified. One reason being that she installed my lashes in clumps but I learned they are supposed to be installed individually. I had some questions before she started and one was asking advice about if I should get the Lash lift/lash Botox done instead and her response was that my skin was too dark for it. I told her that I don't think my skin color has anything to do with my lashes and kindly asked her to explain. She literally sat there explaining to me why my skin wasn't light enough for the product to work because I wouldn't be able to see it. It was obvious maybe this was just how she was raised so I didnt argue with her. But as a black woman her comments were very rude, hurtful and offensive. Like it just showed how prejudice and unprofessional she was. I was just so surprised she would even say that to a client and on top of that I have a caramel skin tone. So I can't imagine what her thoughts are of dark chocolate brown skin women. I didnt feel like escalating the situation so I just continued with my lash install. I felt really gorgeous after which is why I would def go back to get my nails done. But I just decided not to go back to her for lashes.
- Carol G.VLG WELLINGTN, FL01Jan 27, 2023
Went to this nail salon today and she made my nails so stubby and not the length i asked for. It wasn't the shape i asked for either and i was overall very unhappy with the service. I kept asking the technician, Cindy, to fix my nail and the shape and she kept telling me "that's how my nail is shaped" and that she can't fix it even though i've always gotten them done the way i wanted. I left very unhappy with my nails. I called them an hour later and they denied me a refund and the receptionist would not let me speak to someone about my refund so she wasn't cooperating with me as well. Overall horrible salon and would not recommend going there at all.
Helpful 0Thanks 0Love this 0Oh no 0 - Victoria V.Wellington, FL1548Apr 27, 2022
I love this shop! It's very clean, techs are kind, & prices are fair. I have been going to "My" (nail tech) for over 11yrs now & will never leave her! :) It is a great spot to get a manicure, pedi and even lashes.
Helpful 1Thanks 0Love this 1Oh no 0 - Katalina N.FL, FL02Dec 22, 2022
Love this salon the nail technician are amazing my nails always come out perfect but unfortunately the front desk ladies are really rude and always has an attitude. They do not know how to answer the phone properly. I waited 20 minutes on the phone without speaking to anyone to only make an appointment that takes 5 minutes ended up hanging up on them because no one took me off of hold. Recommended this salon but they need better front desk ladies!!!
Helpful 0Thanks 0Love this 0Oh no 0
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